Restaurant employee turnover is probably one of the number one things
I get phone calls and questions about.
In today's video, I'm gonna teach you how to prevent
restaurant employee turnover or the turnover of employees in your restaurant.
Coming up here in a second.
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Hey everybody,
Ryan Gromfin here author, speaker, chef, restaurateur, and the founder of therestaurantboss.com
and today I'm gonna teach you
how to prevent or how to lower the turnover in your restaurant.
Now, here's what's interesting about employee turnover.
It's gonna happen no matter what, we work in the restaurant business.
It's a very transient industry.
A lot of people are using this industry because of its
flexibility to further their other careers or to further their education and you know what, that's fine.
You're gonna find the true professionals who are in the business long term,
but for the most part it's a transient industry.
So, my biggest tip for preventing restaurant employee turnover
has nothing to do with actually preventing restaurant employee turnover.
It has to do with just accepting it.
Are there things you can do to prevent turnover?
Absolutely, and here they are really quick.
The first one is to have a rock-solid hiring and onboarding process.
The second one is to have a great training, coaching and leadership process.
And then the third one is to have an amazing culture where money isn't the motivating force.
A culture where people are learning and excited to work there.
Where you work around their schedules, where you're a little more flexible with them if they need flexibility.
But, the point is is to have a culture where your employees are proud to be a part of it.
Now, let's get back to my number one tip for preventing employee turnover,
and like I say, it's not even about preventing turnover.
It's about bringing your employees up to speed faster.
You're gonna have turnover, no matter what the best culture in the world.
You're gonna have turnover.
So, here's what I say,
let's put together a process. Let's put together a system
where we can bring an average employee up to speed as fast as possible.
We could take someone who doesn't have a lot of experience in restaurants
or doesn't have a lot of experience with the exact skill set that you need
and if we could take them from point A to point B
better, faster, more or less expensively, more cheaply whatever,
I don't even know if those are a word or words, they're not but you get the point.
If we could take someone with very little experience, and get them up to speed as fast as possible
because of an awesome onboarding system, great training systems, great tools.
You're gonna be ahead of everybody else in the industry.
You're gonna crush your competition because as you lose employees,
it doesn't matter you've got them all lined up
and ready to come on board and ready to get up to speed as fast as possible.
So, while I want you to focus on keeping your employees there as long as possible.
I also want you to accept the fact that turnover is a reality.
Focus more on finding them and getting them up to speed as fast, as quickly, as cheaply,
as inexpensively as possible.
I hope you enjoyed today's video.
Again, Ryan with therestaurantboss.com.
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Have an absolutely wonderful day
and I look forward to bringing you another video, just like this next week.
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