hey everybody Don Georgevich here
and today I'm going to show you how to
answer behavioral questions not just
any behavioral questions but the top 10
because employers are going to ask you
questions like this or ones that are
very similar because they use behavioral
questions to help them determine whether
you can do the job or not
it's a measure of your competencies and
it helps them dig a little bit deeper
into your experience to find out what
kind of things you've done and to help
them predict whether you're going to be
able to work out in this position
whether you're going to be able to do
the job whether you're going to be a
good long-term solution to their
problems that's why employers ask
behavioral questions so in this video
I'm going to show you the best way to
answer these questions using the star
method now star stands for situation or
task action and result for each question
I'm first going to describe the
situation which is part one then I'm
going to talk about the action that I
took which is part two and then I'm
going to wrap up my answer which is the
result of what happened and that is part
three and that's all there is to it you
need to describe the situation talk
about the action that you took and then
you wrap it up with the result of what
happened pretty easy right now it's up
to you to gather up your stories and
experiences and format them using the
star method now as we go through this
you'll notice all of my answers are
short and sweet I don't use long
paragraphs to explain how I did things
instead I prefer short statements to get
right to the point so if your
interviewer wants to know more about
your experiences then you can elaborate
but there's no need to overwhelm them
initially with all kinds of details that
they aren't looking for I mean that
makes sense right now
I also have a pdf version of these
questions and you can download that at
Jobinterviewtools.com/star I'm
also going to put that link below this
video all you have to do is just put in
your email address and tell me where to
send that PDF to and I'll get it right
out to you all right so let's dig into
the first B
your question number one tell us about a
time that you had to go above and beyond
the call of duty in order to get a job
done so the first thing we want to do is
talk about the situation I was working
as a social worker at touch of life
which is a support center for disabled
children now most of the children were
either blind or deaf and communication
was a huge barrier in my work
performance and meeting their needs was
difficult the second thing we're going
to do is we're going to talk about the
action this is what we did so I
requested the organization to employ a
sign language interpreter to help me
with the children but they could not
afford the extra manpower so I enrolled
for sign language classes with my own
resources to enable me to communicate
better with the children and then the
last thing we're going to do is we're
going to talk about the result this is
what happened this is what we did to
solve the problem so after three months
into the course I was able to
communicate with 90% of the children and
better serve their needs with better
communication we were able to give
donors specific requests and donor funds
increased by 20% later when the
organization got funds they refunded me
the entire tuition cost I had spent to
educate myself on sign language that's
it that's all I have for you today and
if you want to download a copy of the
PDF document you can go to
Jobinterviewtools.com/star also put a link
below this video where you can go there
just put in your email address you can
download the PDF now if you want to go
farther in this if you want to get more
examples to more behavioral questions
and just to dig deeper then I can in
this video I would strongly suggest
picking up a copy of the complete
interview answer guide I have over 40
different behavioral questions using the
star method in this guide and I also
have an additional I don't even know how
many maybe are 20 or 30 more behavior
questions that don't really use the star
method but they use more of a
conversational style so it's not like
you're breaking up the answer
into these individual components but you
don't like with the star method you
don't have to do the situation first you
can start with the result and you can
work backwards so it really just depends
on how you want to tell the story you
could start off with the action and then
the result and then and then maybe the
situation but that probably wouldn't
work as good
I like to start off with the situation
just explain what happens because it
just makes sense but sometimes you might
want to you might want to start with the
result and then go back and start with
the situation and then the action either
way whatever you're more comfortable
with but in the completing of you answer
guide I'm going to give you about 40
different ways using the structured star
method and then I'm going to give you
several other ways to answer behavior
questions in a more conversational style
a little bit more natural where you
don't follow the star method exactly but
you're hitting on all the key elements
of the star method and it kind of makes
your answers come out just more natural
and more genuine like you're
sitting down and having a cup of coffee
and telling somebody a real story rather
than you know using that framework but
you I think it's good I think it's good
to use a little bit both use a little
bit of the star method and then for
other questions yeah maybe you know put
your own spin on it tell it's your own
way and it'll be easier for you that way
because you're not trying to create a
structure around it you're trying to
tell a story in maybe the way it
unfolded and not necessarily and maybe
that doesn't really fit with the star
method so whatever you want to do either
follow the structure of the star method
or put your own spin on it the complete
interview answer guide is going to help
you go farther it's going to show you
more about the questions that you can
expect - gap on any interview I mean I
tell you I even get I get employers
purchasing this guide because they don't
know how to interview candidates so and
and they don't know what the right
answers are they don't know what answers
to look for so a lot of employers even
purchase this guide and they use it as a
template to create their interview
plan so
to ask you questions so if you have this
guide you have a blueprint of everything
that they're going to ask you and I've
had some people tell me that Donna I
went on interview and because I had your
guide you know they asked me 90 percent
of the questions that were in your guide
some people have told me you know 50
percent of the questions that they asked
me we're in your guide so this book hits
interviews from all different angles it
goes into detail more detailed than I
can on behavioral interviews here I dig
deeper into how to craft your answers
and then I cover all the other questions
like you know why do you want to work
here
tell me about yourself why should we
hire you I mean all those questions and
answers are in here just great
answers genuine answers and not that
you want to use me my answers verbatim
you don't my answers are just examples
you want to come up with your own
answers and that's what this guide is
designed to do it's designed to help you
come up with your own answers your own
natural genuine answers about the way
you feel about the way you feel about
the job and yourself and your
experiences and it's gonna help you
articulate your experiences in a way to
an employer that's going to help them
understand who you are what you're
capable of and hopefully
land that job all right
that's all I have for you today good
luck on your next interview and I will
see you in the next video bye now