hi there my name is Richard McMunn from
the interview training company past my
interview com and in this tutorial I'm
going to teach you how to pass a border
force officer interview now it does not
matter which country you are currently
in and therefore applying to become a
border force officer this tutorial will
make a significant difference to your
preparation so please do stick around
and watch it from beginning to end now
obviously there comes a huge amount of
responsibility with this particular role
and therefore you have to demonstrate
the right skills qualities and
attributes at the interview and I'm
going to help you to achieve that by
providing you with a number of interview
questions and more importantly some high
scoring answers now before I get into
those border force officer interview
questions and answers a very warm
welcome to this interview training
tutorial my name is Richard McMunn
that's me there in the center of the
screen I've been helping people for over
20 years now to pass their interviews
I'm a former fire officer and I always
focus on providing you with top scoring
answers to the interview questions so
please do subscribe by clicking the red
button below the video in that way you
won't miss out and I would also very
much appreciate it if you gave the video
a like that always motivates me to do
more thank you very much now in
preparation for your border force
officer interview we need to make sure
that you demonstrate a number of skills
and qualities in order to pass now what
do those include well first of all you
have to demonstrate an ability to remain
calm under pressure at all times you
know you do not see border officers and
sorry border force officers losing
control or becoming aggressive or
confrontational they simply can't do
that yes they have to be confident and
resilient but they never lose their calm
you also have to demonstrate an ability
to be vigilant in everything that you do
you have to be confident and resilient
as I've just explained in your approach
to all tasks and all of your duties you
should also be able to follow rules
procedures laws and also your training
protocol you have to follow that all the
time you have to have an inquisitive
nature when dealing with passengers and
travelers making their way across the
border you obviously have to provide
excellent customer service as well
because the majority of people who come
through the border and you know are
going to be law-abiding citizens and
therefore you have to provide excellent
customer service you have to be a strong
team player
are you working with other people as
part of the border force team and a
customs team and to work collaboratively
to achieve in the priorities of the
border force organization and also you
have to make effective and measured
decisions and carry out all of your
duties in the best interest of the
country you are serving so those are the
things that I'm going to focus on when I
come on to the interview questions and
answers that are coming right now so you
can take notes if you want to as I
progress through this presentation
however if you watch it from beginning
to end I will tell you at some stage
where and how you can download all of
these interview questions and answers
and in fact is 24 in total and that you
can get access to ok question number one
of your border force officer interview
tell me about yourself and the skills
and qualities you have that are a match
for a border force officer so bearing in
mind what I've just discussed in
relation to the skills and attributes
let's take a look at a sample answer I
am someone who takes great pride in
their work and the professional
standards that I always make sure I work
too
I am hard-working I have strong values
and I am confident and resilient in
difficult and challenging situations now
outside of work I like to keep myself
fit and active and I like to lead a
relatively healthy lifestyle as a
boarder of course officer I understand
you need to be vigilant resilient remain
calm in difficult situations and also be
capable of following strict rules and
procedures
I believe the skills the attributes and
the experience I've gained in life so
far would enable me to be a competent
border force officer if I'm given the
opportunity to undertake this role which
has been an ambition of mine for some
time now I will be a great team worker I
will learn the role quickly and I will
always perform my duties to the highest
standards possible so that said that's a
strong positive answer in my opinion and
you're also
making the interview panel aware that
you understand the key attributes of the
role so that shows that you've read the
job description let's move on to another
question what is the role of a border
force officer and in particular what are
the priorities of the border force team
within this country so there's basically
two questions within that one question
what is the role of a border force
officer and secondly what are the
priorities so I'm gonna give you an
in-depth answer to this question in a
second but the only way that you would
be able to answer this is to actually
read the job description for the role
the majority of people who go for border
force officer interviews won't have read
the job description or the job advert in
detail and they're going to ask you what
do you expect to be doing on a daily
basis because then that demonstrates
that you've looked into it and you're
aware that you have the skills and
qualities needed so let's take a look at
an answer to this question the primary
role of a border police officer is to
ensure the safety and the integrity of
the border in addition to this priority
they also work as part of a team to
promote the economy by ensuring
legitimate passage of individuals and
trade across the border now in relation
to the priorities of the border force
team these include acting as a visible
presence to prevent and deter the
movement of individuals and goods that
would otherwise affect the national
interests provide value for money in
terms of the work they undertake provide
excellent service to those whom they are
serving and also protects and collect
revenue from customs for trade moving
across the border it is a highly
responsible job that requires a unique
set of skills and attributes to perform
to the standards necessary so that is a
great answering it answers the question
in detail both aspects the role of a
border police officer the priorities of
the team and also that you are aware
that it's a highly responsible job which
as I said at the beginning it really is
it's it's a highly responsible role next
question we assume you've read the Job
Description what are the seven most
important attributes needed to become a
competent border post officer so this is
assessing whether you understand you
know the different attributes which I'd
put up at the beginning if you remember
the beginning of the presentation I put
those attributes up so let's have a look
at this answer yes I have studied the
job description in detail to make sure I
have the skill
the qualities and the experience to
perform the role to the standards needed
now the seven most important attributes
are an ability to remain car whilst
under pressure and use a considered
approach to all tasks an ability to work
collaboratively with others in order to
achieve the goals at the border force
team be able to use an inquisitive
approach whilst carrying out your border
force officer duties an ability to
follow all rules and procedures with
safety at the forefront of your mind be
able to use skilful communication
techniques to achieve the objectives of
your tasks and finally be flexible and
adaptable within the role now whilst
there are other attributes at the border
Force officer role those in my opinion
are the most important whilst carrying
out your duties that shows in detail
that you've read the Job Description and
you understand exactly the attributes
that are needed to be a competent and
professional border force officer now
I'm gonna come on to a couple more
questions so do stick around but I've
created a comprehensive workbook that
has twenty-four border force officer
interview questions and high scoring
answers seeing all of these answers and
others if you click that link in the top
right hand corner of the video taken
through to my website past my interview
calm on the board force officer
interview questions and answers page and
you can download all 24 let's take a
look at some more questions for your
border force officer interview as a
border force officer you will need to be
vigilant describe a time when you
demonstrated vigilance either at work or
in your personal life now this is
basically a strength-based interview
question or a behavioral type so it's
same as a border force officer you will
need to be vigilant give me an example
of when you demonstrated vigilance it's
a tough it's a tough question but I'm
gonna give you an answer here you'll
notice in my answer that I am providing
a specific situation I cannot emphasize
enough how important that is with this
type of question you don't say well as a
border force officer I would be vigilant
by looking out for anything that raised
my concerns that's no good you won't
pass without response what you have to
do is to give a specific example you
were in here's an example I can remember
being out shopping one Saturday
afternoon with my family in a busy
shopping mall I'm naturally an
inquisitive person and especial
with the increased risk of incidents
nowadays I try to keep my eyes and ears
open for potential threats and dangers I
noticed that someone had left a large
cardboard box next to one of the rubbish
bins and other shoppers were walking
past looking at it with the same level
of concern that I had I decided to
locate the mall security office to make
them aware of the box and they could
then send someone over to check it in
line with their procedures once I found
the office they immediately sent someone
over to check out the box now it ended
up that one of the new cleaners who'd
not been working there for long had
foolishly left the cardboard box next to
the bin by mistake now thankfully it
ended up not being anything dangerous or
threatening but I was glad I had noticed
it and more importantly took appropriate
action to get it checked out so that is
a that's a strong answer and
demonstrates when in a specific
situation or incident you've been
vigilant okay so you've been vigilant
and that's what they're looking for is
for you to give a specific answer make
sure that you do provide a specific one
we are interviewing many people for the
position of border force officer what
makes you the standout candidate so if
you can imagine it's a highly attractive
role lots of people want to be border
force officers and you know there's not
many positions being advertised so what
makes you the best person this is your
chance to sell yourself here we go I
believe I am the best candidate for the
position of border force officer for
four main reasons firstly I feel the
skills the qualities and the experience
I have gained in my personal and
professional life today are a strong
match for the requirements of the role
secondly I am a naturally calm composed
and vigilant person who has an
inquisitive mind this means I'll be able
to carry out my duties effectively and
consistently whilst working in line with
the priorities and objectives of the
border force team thirdly I am a solid
team worker who always puts the team's
goals above my own and finally I am a
fast learner who will work hard to study
the role absorb the instructions I
receive and also pass the relevant
courses and exams to quickly become a
qualified and competent border force
officer what I like about that answer is
you're giving for specific reasons so it
shows that you've you thought about this
I believe on the best candidate for four
main reasons and that's that they're
good prompt for you when you sat there
in your into
here I need to focus on these four key
particular areas and you'll notice that
they're in line with the job description
so if you want to download all the full
set of 24 border force officer interview
questions and answers so you'll get
those answers and you'll get another 19
on top of the ones that I've just
covered and then click the link now on
the top right hand corner don't forget
you need to stand out in your interview
which is what my ami is by giving your
high scoring answers that you can use as
a template for creating your own
responses thank you for watching don't
forget to subscribe and hit the like
button I very much appreciate that put a
lot of time and effort into creating
these and I very much appreciate that I
love creating them for you I wish you
all the best in your pursuit to becoming
a border force officer thank you for
watching and have a brilliant day