Hey guys, it's Ginny Silver.
And today I want to walk you through the certification questions
for your UI, PEC, Pua or Fed Ed claim.
The certification questions are going to be what allows you
to continue collecting benefits?
While Unfortunately, the EDD's internal computer system is
not set up for the Pandemic.
Even a year later, the EDD's internal computer system will
still not recognize certain things that you may answer in
your certifications as being eligible to receive benefits.
When something is flagged within the computer system, it
will apply to your claim what's known as a stop payment alert.
These stop payment alerts were identified in the audit report
of the Edd a while back as being turned off, and they were
insisted that they were turned back on.
So now anytime you submit a piece of information to the Edd
over a certification that makes the computer computer system
question your eligibility, it automatically trips up a stop
payment alert and applies it to your claim.
That means that your payments will be stuck in pending.
So even if you are within your benefit year, even if you
are following the direct guidance of the Edd that they gave
you regarding your claim and you are unemployed due to the
Pandemic and meet all requirements, oftentimes when you certify
the things that you answer do in fact, apply a stop payment
alert to your claim.
So I want to go through the certification questions and let
you know the major ones that are stopping people from receiving
their payments right now.
Now, first step, you guys, I want to make sure that you understand
that you should always answer your questions honestly and
truly for your own claim.
Any information that I give here is merely for the fact of
explaining why the Edd is doing what they do.
Always answer what is true and correct for your own claim
question you're going to be asked is were you too sick or
injured to work?
The Edd computer system will want to see no answer here.
They want to see that you are available healthy enough to
take on work.
But you guys, what if you have to stay home due to COVID
19? Well, if it is COVID 19 related, the Edd still States
here to Select No.
If you were diagnosed with COVID 19 and you are able to work,
then Select No.
A Yes answer will be if you are unable to work because injury
or illness that was not related to COVID 19.
So if it's COVID 19 related, you're still going to Select
No. If you Select Yes because you had to quarantine due to
COVID 19, then that's going to trip up the system.
They're going to think that you will need to go on to disability
and they will want to move you off of unemployment.
So don't select a Yes here.
You will want to select a No.
Next.
Was there any reason other than sickness or injury that you
could not have accepted full time work each day.
Answer No.
If you were ready and willing to accept work in your field
that matches your job skills and background, even if your
past employer is now closed.
Answer Yes If you could not immediately accept work for reasons
other than the COVID 19 pandemic.
So you guys, if it's COVID related, they still want to see
No no answer is going to continue to get you paid.
If you say that there was a reason why you could not Select
full time work, you will not be paid.
Now.
If it's COVID related, then they stay here that you may Select
no. So what about those of you that have to stay home due
to your children being at home as well?
With school closures, daycare closures, et cetera.
They stay here COVID related reason you will still Select
No. In addition to that, if you're staying home with your
child, you technically still would then be able to look for
and accept a full time work from home position.
So well, I'm a parent myself and I home school and I work
from home.
I know exactly how difficult that may be, but you still have
the ability to look for and accept a potential work from
home position.
If you Select Yes, you will not be eligible for benefits.
Next, did you look for work?
Answer No.
If you did not contact any employers, submit applications
or search job openings this week, not due to the impact of
COVID 19.
You are currently not required to look for work each week
to be eligible for benefits.
But you guys, if you click No, it can induce a stop payment
alert on your claim.
Yes, you do not have to look for work, but if you click No,
you may then get stuck in pending and you may then be required
to conduct a phone interview because they need to clarify
and gather information and make sure that it is due to the
pandemic. Oh, if you don't want to get stuck in a stop payment
alert, then continue to look for work, continue to click
Yes. Now, because you're not required to look for work, you
are then able to search over the work search history so you
don't have to enter in all the details, but it does still
make the most sense to try to still look for work.
Click Yes, you are looking for work.
If you wish to avoid the stop payment alert next, did you
refuse any work?
Answer No.
If you did not refuse any work this week, this means that
you did not receive an offer of work or you received an offer
accepted it a Yes answer will mean that you refuse an offer
of work.
Now if you stay Yes that you did refuse an offer of work,
then it will put you into a stop payment alert and it will
delay your benefits.
Now, if you refused work due to unsafe working conditions
due to the pandemic, you still should be eligible to receive
your benefits.
However, stating a Yes answer that you did refuse work would
put you into a stop payment alert, and they would then need
to determine if you do, in fact, qualify or not.
Next, did you begin attending any kind of school or training?
Answer No.
If you didn't know you are attending school or training and
you started something new, you are still eligible to receive
benefits if your school or training still allows you to be
able to accept full time work.
If you answer that Yes, you did begin school or training
this week, you would only answer Yes if you started a new
term or a new class this week.
If you are not available for full time work because you started
school or training, you will be scheduled for an eligibility
interview, or you will receive a form to complete and return,
which would delay your payment since you work or earn any
money. Now, if you did work, you are still eligible to receive
unemployment benefits up until a certain threshold.
Now, I cover that information in the video that I'm going
to link down below where I will show you the exact calculation.
But some subscribers have reported that because they did
report some earnings, it did put them into a stop payment
alert where they needed to.
Then talk over the phone to a representative.
Now, this isn't very common that individuals will get stopped
for reporting income.
And Yes, you are 100% required to report your income, so
make sure you always claim it.
But if you do get stuck in pending, make sure you call into
customer service in case they need to clear that alert.
Now, if you do get stuck in pending mode, I want you to use
my how to call video to try to get you through to customer
service a little bit faster.
If you can't get through to customer service, I want you
to make sure that you're reaching out and contacting your
Assembly member for further help.
Okay, you guys, I hope that was helpful.
Please click, like, Subscribe and leave me a comment down
below.