"Play Foo Fighters." "To get help with that, you'll need to give me some more
information. You can do that in the Google Home app." Now if you're one of the
people who are getting that message, don't worry I have a solution here for
you. Stick with me for just a couple of minutes. Believe me when I say this
can be fixed extremely quickly here, I'm going
to turn on one setting, and I'm going have to give you a little bit of an
explanation but now that I've turned on that setting here. "Play Foo Fighters."
"Playing Foo Fighters on Google Play Music." So there you have it now it is
actually that easy, but you have to know what you're doing before you go into the
settings. There's one setting you have to enable and you're all good to go.
so now inside of the Google Home application, that's where I'm going to
show you, but you can also do this at my account.Google.com and then find the
activity controls. And you will find the exact same setting there for you, but I'm
going to go in through the Google Home application, and show you how to do it
there, because you should be able to navigate this application. Now bottom
right what I want you to do is tap on that account button. So that's that's the
whole page here for all the different account settings, and up top left you
want to make sure that's your account right there. Now why that's important? Well
you're the one who's struggling, you could have multiple people in your home
and one person able to do it, and another not able to do it, so you know if you're
getting this problem and someone else isn't, make sure it is that person's
account that is up here in the top left. Now go back to the home screen, so
tapping in the bottom left now of the application and go into settings and
then you're going to go into account preferences. From there it is search and
watch history, and now you're into all of the history that
Google has basically on that account. So you want to go ahead now and we're going
to go into the settings that I was telling you about called Activity
Controls. So in order to do that up in the top right there's three dots, so go
ahead hit those three dots and then look for our activity controls. Tap on
activity controls and go ahead into there and it is this first Web & App
Activity setting. If you're looking at that right now and it's not turned on go
ahead turn that on and you should be able to within seconds play your music.
So let me show you I'm going to actually hit pause, and now that setting is off so
let's go ahead and try. "Play Foo Fighters." "To get help with that you'll need to
give me some more information you can do that in the Google...." So we don't need to
hear that again but let's make sure that we're having the same problem over here.
"Play Foo Fighters." "To get help with that you'll need to give me some." So there you
go, so both devices now completely disabled from playing music and a lot of
other services, and what I'll tell you is this whole set of different account
settings here for allowing different activity to be logged, is critical to
lots of these services working, and I don't want to get into the reasons
behind all of that, but I just want to get this fixed for you. So again turn on
Web & App Activity. You're going to have to tap turn on a few times and once that is
turned back on again, you need to give it a couple of seconds, but now your music
should be working just fine so..."play Foo Fighters." "Playing Foo Fighters on Google
Play Music."
So there you go guys now if you still have a problem if you're still sitting
here talking to me then you know what, what you probably want to do is go
through a couple of things. Number one I would just reboot this thing and give it
a minute and from there what I would do is unlink
from the account that's struggling after that, so un-link go to your home page and
basically unlink that device from your Google home application, and then relink
that device back up to your application. After that I would go through a full
factory reset after I waited a day to see if it cleared up for me. So you know
what guys that those would be my steps that I
would give you as advice here, other than that this should be solved for you. So
thanks for watching everyone here come the links to go ahead and join us
on Automate Your Life. Obviously we give a lot of tips and
tricks like this that are going to save you time with your Google Home, your Echo
series of products, and all of your smart home products as well, so thanks for
watching and we'll see you next time.