hey guys Serg here back with another episode today I've got a video about a
live screen recording of how to tell if CRA candidates are lying apparently this
is a more and more issue that has come up recently in the clinical research
space probably because the CRA salaries are high or very high is becoming very
very hard to get clinical research experience and are people to make that
jump to the CRA position I know I get emails all the time keep them coming
guys I've been helping out a lot of people one on one a lot of emails on how
to get in the clinical research space how to become a CRA because it's such a
great job I think it's probably one of the best jobs you can possibly be in all
the world I mean just think about it you travel on a weekly basis if you like
travel a lot of your expenses are paid for you work remotely
that means the Internet's paid for you get to keep all your flight miles and
things of that nature so all your vacations are paid for you get to see it
all over the country sometimes even the world
so it's really awesome and you know I've heard some of these perks like one of my
buddies recently got a car you know his company gave him a car so that's awesome
all these different perks huge sign-on bonus so it's it's really a good life if
you are able to travel so I can see why people are lying about their credentials
to try and get into it but I'm here to tell you do not lie it's gonna come and
haunt you it's gonna come back and haunt you guys in the butt so do not lie
there's a difference between lying and embellishing so embellishing is saying
you know I've got a year you know you really have a year of experience under
your belt on your resume but you may sit slide so you have a year and a half or
you have a year in a few months or you might say something like you know like
yeah I've done this task I've done that task but you know I've also done some
other tasks so you might or I mean I guess that's not too specific but you
might say if your if your monitor you might say
yeah I worked on two studies at one time but you really only worked at one on one
study at one time whatever it is something you really did but are making
it sound like you did way more that's embellishing but lying is you straight
up saying you've done something and you haven't done it so there's a difference
between that so let's go ahead and get into this today this is a great article
I recently found on LinkedIn actually so it's how to tell if a Seri candidate is
lying and like I said this is something that's gonna be more and more more and
more people people are more and more being attention to this I know there's a
lot of people there even programs out there that will make up the credentials
for you that I've heard about and make up your references for you they'll teach
you how to interview things of that nature
I'd be very very cautious if you're doing that because clinical clinical
research associate is not an entry-level job it is not something you're just
gonna you know kind of get through yeah this is something that you know it takes
a couple years of experience in the industry to fully understand how to do
and even if you had that experience in the industry you're not gonna know how
to do it without being trained but those first couple years are really building
your foundation of clinical research knowledge so let's go ahead and get into
this into this interview coming into this article here so you know you can
see it here clinical leader com this was how to tell if a CA Canada is lying and
you know it really is shocking to me because look as you can see in this part
of the article it says when discussing applicant fraudulence with hiring
managers a very common challenge I received from hiring managers is you
should be able to tell a candidate has falsified their credentials during the
interview and mm-hmm and they say my typical response is but how do you know
if you are actually interviewing the applicant for example when calling a
candidate for a scheduled phone interview you will rarely be a hundred
percent sure the person you are communicating with is the original
applicant as there is no way to tell if the call has been forwarded to a friend
or colleague who actually has the experience
represented by the fake CRA a robust interview process and hiring approach
will include multiple qualification checkpoints beyond the initial phone
interview as a phone screen alone will not protect your organization from fraud
so I'm shocked that this isn't even happening because you guys heard what it
was like for my CRA interview at this point or maybe maybe I haven't released
that yet but you will be hearing soon how that whole process went I did six or
seven interviews for that there is no way a person who's lying is gonna be
able to navigate through six or seven interviews and that's part of the reason
why they did it so long why they made it why they had such a extensive process
I'm sure is even though they may be asking a lot of the same questions they
want to make sure that the story the narrative I was sharing is the same they
want to make sure that you know it would be a lot easier to determine if I was
lying or not and things of that nature so look for that in the clinical
research field look for the interviewers just having longer interviews in general
and more in-depth questions because you know from the outside looking in on this
I'm thinking well how is it possible that they can't tell if someone is lying
like just ask them a couple very specific questions and you should be
able to tell if they're lying or not see if they get uncomfortable ask them some
nitty-gritty actually you have to be a CRA before to actually know that
question they answer that question so yeah so I mean in this article they talk
about how it looks like they're forwarding the phone to somebody I mean
if you're doing enough or if you're doing your due diligence process like if
you're just having your phone screen a recruiter screen they may have a phone
screen with the hiring manager then you have a face-to-face you should be able
to tell throughout that process if someone is that same person or not or
really has the experience so I can't believe that someone is going from a
phone screen directly to hiring them that's that's kind of crazy
I mean yeah I mean that's that's that's really on you as the company but that's
not the only failsafe there because if someone is not really a CRA and doesn't
know what they're doing you're gonna be able to tell what they
actually get out on-site they're gonna be making mistakes left and right
they're not gonna know what they're doing they're gonna be asking some dumb
basic questions it should be it should be kind of obvious they're gonna be
really really bad I mean cuz that's that's a job CRA is a job where it's
really hard to manage all of the logistics the traveling the travel
schedule so maybe you have phone calls with the sites maybe we have other admin
tasks it's gonna be really hard for someone to manage all of that without
the appropriate experience level so I think that should be obvious to when
they actually get on the job so I mean if there's a video interview that's
basically like a face-to-face you know that's face to face basically
you're seeing that person so they say someone else will take the video
interview on the applicants behalf well what happens when someone totally
different comes in for the real face-to-face interview I mean isn't that
a red flag there so I mean they would go on to later say in the article in other
cases the fraud was not noticed for several months because in larger
companies the interviewer is often not the new series ly manager that's facts
therefore no one noticed the individual who showed up to work was not the
individual who completed the video interview okay they say another common
trick is for a hired interviewer to complete a voiceover during the video
interview this milli vanilli notion sounds silly but don't discount it as
I've heard of several instances where the video interviewer has lip-synched
while someone else providing answers to the interview questions we have also
experienced situations where answers to the interview questions were tight to
the candidates computer via a remote tool such as Team Viewer this can be
done from anywhere in the world and it's scream ly difficult to catch
so I can see that happens I mean there's always gonna be that kind of fraud where
someone can be providing the answers to them I don't even think about the the
voiceover aspect because if you are on a video sometimes it's laggy if you're on
a video call so it could be difficult to pick that up especially if someone is
speaking right into the microphone or however however they're doing it I'm
just imagining that someone else's voice is coming through and they're actually
entering the questions not that person but then then again have them come in
for the face-to-face and then you should you should see so I mean a lot of times
in the remote interview they're not asking really in detail questions to
begin with you know they're asking more behavioural they're asking more you know
just normal like everyday interview questions it's in the face-to-face
interview where they really kind of get down to the nitty-gritty and they may
ask you about specific clinical research topics that you may that they may talk
about and they and they grill you it's not gonna it's not for somebody who like
I said before who it should be easy cuz they're gonna be asked these questions
back-to-back they're gonna say how do you report an SAE then they're gonna
follow that up with what does a soos are they're gonna follow that up with you
know what is I say GCP they're gonna follow that I mean these are just
back-to-back-to-back questions that they may ask you you know they be they may
say like how do you get in contact with the medical monitor they're gonna say
you know they're just gonna ask you questions back to back to back and if
you've never heard these questions before or haven't been prepared through
experience I just still think it's gonna be very very hard to get by that in the
interview process but if you do hats off to you because these these interviews
are not easy and once again you'll just get exposed when it's time for you to
actually go on site so yeah sure you can get over the phone interview you can get
over the video interview it's even going to be a lot harder for you to get
get in the face-to-face interview but you're gonna get exposed when it comes
to bone going on-site so that's why I do not recommend lying because you do not
want to get exposed because if you get exposed then you're the industry is very
small especially if you're a guy there's a lot of females in the industry a lot
of women in the industry if you're a guy you're gonna get exposed people are
gonna know who you are so you don't want that reputation going around the
industry that you you know try to fraudulently get a CRA job then a lot of
recruiters and places are gonna be wary of you just just take take my advice on
that do not lie so yeah here in this interview they have something in this
article they have I don't know why I keep calling as an interview in this
article they have some some kind of advice for how to get around that you
know ask situational base questions guard against you know vague and
hypothetical responses look even even says it right here they've come across a
few organizations that will train fake CRA s to pass interviews and I've heard
about these two before I've heard about those before I mean it's even possible
to come up with fake scenarios I mean someone could memorize all that
information is possible but what's gonna happen when they
actually get on site is the question
so yeah one thing I noticed here was every single person that I interviewed
with from ICRA job my first see a job was they took lots of notes every single
one to the loss of notes they all they took notes on every single answer and
I'm sure that was for this fraud part because they all probably went back and
compared note they compared my stories on certain things and I think this this
is a good point too they said the interviewers should be trained to know
when to be silent because that's gonna force the candidate to talk more and
kind of expose themselves are they are they a real are they real really
qualified to be a CRA or are they not silence is very powerful in the
interview process that's something that I do when I'm interviewing also is I may
give some give some information I mean I will may even ask the question to them
I'll just be silent and let them talk so that's that's very powerful too so I
mean from my point of view it should be kind of obvious to tell who who the
fakes are if you've got a very robust process and I'm sure we're gonna see
this process become beefier and beef here over the next 2018 2019 2020
because people are becoming more aware of this lying phenomenon how people are
lying to get into the CRA role even get into the clinical research industry so
we'll see you guys do not lie as always email me elite clinical group at
gmail.com for any inquiries you may have go ahead and subscribe if you're
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