Setting up Your HP Printer on a Wireless Network in Mac OS Using HP Smart
When you have fully unboxed your HP+ printer,
you will need to set up the printer with HP Smart to be able to print.
This video shows the HP+ printers setup.
For HP Standard Printers, some of the images in the video may not be available or applicable.
HP+ is a complete printing solution combining innovative print hardware,
optional Instant Ink services,
and exclusive HP Smart app features to deliver a simple,
seamless, and sustainable printing experience.
HP standard printers are available without the benefits of Instant Ink.
While installing HP Smart, you can refer to the Setup Poster or postcard included with your printer.
To successfully set up, and install your printer, gather the following materials and information:
a Mac that is connected to the wireless network to which you want to connect your printer,
an HP printer, turned on and in a ready state,
an active internet connection,
and the wireless network password or key, if required by your network.
Note: To setup and use your printer, it must always be connected to the internet
On your Mac OS computer, open a browser, and go to 123.hp.com.
Enter your printer model into the search field and choose your model from the list.
Select Next.
Select Install HP Smart.
In the App Store select the Install icon.
After the app installs, select Open.
On the Welcome screen, select Continue to agree to the terms of use.
And then choose whether or not you what to send data to HP by selecting either Yes or No
HP Smart only detects printers connected to the same network as your Mac or in Setup mode.
Setup mode activates the first time you turn on your printer and lasts for two hours.
If It has been longer than two hours since you first turned on your printer, reset the printer network settings.
To reset the printer network settings for a printer with a touch display,
swipe down to open the control panel Dashboard.
Touch the gear icon, then touch Network Setup, and then touch Restore Network Settings.
When prompted, touch Yes.
For printers without a touch display,
press the cancel button to wake the printer from sleep mode.
Press and hold the wireless and cancel buttons at the same time for five seconds.
Or, for LaserJet Pro printers,
press and hold the Wireless button until the Ready and Attention lights blink simultaneously.
Release the buttons to restore Setup Mode.
For printers with front-edge lighting,
press and hold the Wi-Fi button on the rear of the printer for five seconds.
When the printer Network Settings are reset,
the front-edge lighting will pulse and change color.
Some older printers might not support Setup Mode,
so you must connect it to the network manually.
For printers with a touch display,
use the Wireless Setup Wizard to connect your printer to the network.
For older printers without a touch display,
press and hold the Wireless button on your printer for five seconds
or until the wireless light blinks,
and then, within two minutes,
press and hold the Wi-Fi Protected Setup, or WPS button, on your router for five seconds.
Once your printer is in setup mode, return to your Mac and HP Smart will display 3 options.
This video will show how to setup a new printer.
Select Set up a New Printer.
HP Smart will search for your printer.
When it finds the printer, it will show on the screen. Select Set up.
HP Smart will confirm it is ready to set up your printer.
Select Continue.
HP Smart will ask for your Wi-Fi password to access the wireless network you are currently connected to.
Select Continue.
Mac OS requires the admin's login to continue.
Enter your admin username and password and select Allow.
HP Smart begins the process, connecting your printer to the wireless network.
For security, you will need to confirm your proximity to the printer.
If your printer does not have a touch screen, press the Information button on the printer.
If your printer does have a touch screen, tap the checkmark on the printer display.
HP Smart will confirm when it finishes connecting the printer to the wireless network.
Select Continue.
In order to deliver printing and cloud services,
data is collected from your printer to sync your HP Smart app and HP account.
Select Continue.
Your HP+ printer comes with an optional Instant Ink Trial.
Select Continue.
For your printer to operate after activating HP+,
you must be signed into your HP account,
be connected to the internet,
and only use HP original ink.
Select Activate HP+
An HP Account sign up page displays.
Fill out the information and select Create Account to create a new HP account.
If you already have an existing HP account, scroll down and select Sign In.
On the next page, enter your email and password and select Sign In.
HP Smart will register your HP+ printer with your HP Account.
You can choose to accept or skip the HP+ offer,
but this video will continue with accepting the offer.
Select Continue to sign up for an Instant Ink plan.
Choose your preferred plan, then provide a shipping address and billing details.
Your HP+ subscription is now complete.
Select Continue.
HP Smart will direct you through the remaining prompts to finish setting up your printer.
Depending on your specific printer model, these steps may differ.
Simply follow the prompts provided to complete the process,
including setting up any available services or software.
To print from other devices, you can visit 123.hp.com from your mobile device or other computers.
Select Skip this step for now.
Your HP printer setup is now complete.
You can now print pages.
Select Skip Printing Page for now.
HP Smart will return to the home screen and show your printer in a Ready status.
You are now ready to start printing.