Welcome to James Cook University!
The Student Centre is your number one point of contact, assisting you with questions around
subject enrolment, fees, support services, scholarships and more!
So let’s get straight into it!
Every student at JCU is eligible for a student ID card once enrolled in at least one subject
and provides you with essential access to services on campus and various student discounts.
You can apply for an ID card via the JCU website or by popping into the Student Centre.
A Student ID card gives you access to: • Library services, including borrowing
and printing • Building access
• A transport sticker, if eligible; and • A variety of discounts both on campus
and at participating retailers
You’ll also need to present your Student ID during on-campus exams and when getting
help at the Student Centre.
Now let’s talk about student essentials.
You’ll get your student ID number when you receive your offer to study at JCU and in
the acceptance, process receive your email address, JC number and set up a password.
You’ll need this to log in to all our systems, so don’t forget them!
JCU will also send important information to your student email account regularly, so make
sure you check this.
The JCU Current Students website is your go-to resource for important dates, fees and financial
help, subject search, timetables, learning tips and tricks, support services, student
forms and links to LearnJCU, your student portal, and email.
You can also download the JCU App for convenient access to your learning and administrative
portals via your mobile device.
In the JCU App, you can enrol in subjects and register for classes, access eStudent
for all your student information, use the library search, discover study and personal
support services, see events, sports and other activities on campus, find your way around
campus, including parking information and campus maps, and contact campus security.
So, what’s eStudent?
This is your administrative student portal where you can update your contact details,
enrol in subjects and register for classes, view your results and apply for scholarships.
It's important to keep your contact details up-to-date which you can do via the personal
details section.
eStudent houses all your fee information, including any sanctions you may have.
It’s where you can submit your Commonwealth Assistance Forms, if eligible, including HECS-HELP,
FEE-HELP and SSA-HELP, pay your fees, check your balance and see what fees have been deferred
to the Australian Taxation Office.
Check out our fees and financial support website for more information.
If you are receiving Centrelink payments, you can also send yourself Enrolment Advice
from the Study Plans Tab.
eStudent is also where you can view your study plan and enrol in or withdraw from subjects.
We know planning your study can be confusing, so if you have any questions about what subjects
you should be enrolling in, contact the Student Centre or our Enrolment Team for help.
Next, you’ll want to register for classes, once Class Registration opens for your study
period.
Head to the ‘My Timetable’ tab to register or change your class times and make sure you
know the important dates for the study periods you are enrolled in.
The Academic Calendars for each study period are on the JCU Current Students Website.
You’ll need to know these important dates for each of your study periods, so we suggest
bookmarking that page for easy access!
So what’s the go with parking on campus?
JCU has both free and permit parking available, which you can find by checking your campus
map on the website or looking for the signed parking areas on campus.
If you would like to purchase permit parking, there are full and half year permits available.
Purchase a permit by searching ‘Parking’ on the JCU website and follow the prompts.
If you have any questions about parking, email parking@jcu.edu.au.
AskUs is also here to answer your questions, 24/7.
Type your questions in and our database will do it’s best to find the answer.
Remember, the Student Centre is always here to help.
You can contact us by email, phone, online chat, requesting a call back or by popping
into the Student Centre on campus.
Welcome to JCU!
We can’t wait to be a part of your student journey.