>> Lippert's were potentially
experiencing some challenges in order fulfillment.
The operation team really wanted to understand
why and what was causing some of these challenges.
After some deeper analysis,
the team were able to identify
that possibly a combination of
operational and technical issues were
contributing to some of the order fulfillment challenges.
I want to share with you how they address
some of the technical aspects with
the introduction of the Dynamics
365 Cloud and Edge Scale Unit.
The first thing I'm going to do is I'm going to log into
the Scale Unit Manager. Now I'm logged in.
What we're looking at here is a visual representation of
Lippert's global manufacturing
and distribution operations.
You can see that the core HQ capabilities
are all deployed in North America.
I get a view of the global operations
in different countries.
Now when they identified
the potential technical aspects which
contributed to the order fulfillment process challenges,
they are able to support that theory through
some visualization here on
the right-hand part of the screen.
By clicking on the "Network latency
and the daily traffic load indicators",
I get feedback that perhaps we have
some challenges between Florence and Oregon.
After some internal analysis,
what Lippert's were able to identify is that
the latency and bandwidth between
these two locations was just too great.
They decided to deploy
a Cloud Scale Unit between Florence and Oregon.
By doing so, this will allow
all distribution activities such as
inbound and outbound operations to
transact locally in the data center
closest to these outlets.
Therefore, reducing the network latency
and improving throughput,
which helps address some of the traffic load challenges
across the enterprise.
Let me show you how they're able to do that.
First of all, I'm going to choose
the option, "Configure scale units".
Once I've done that, I'm going to click
on "Add scale unit".
Here I get the choice of whether I want to
deploy within the United States or whether in Europe.
I'm going to select "Europe".
By adding that Cloud Scale Unit,
I now have it incorporated into my architecture.
But before I actually activate this,
what I need to do is create the workload.
Once I select "Create workload",
I choose the environment in which this applies to.
I then have the option of either running
my manufacturing execution system workload
or my warehouse execution system workload.
In this instance, I'm going to choose
my warehouse execution system workload.
I would choose my legal entity,
I would then choose the site,
and lastly, which warehouse this is referring to.
Now that we've got this configured,
let's take a look at what the new architecture
could look like after we've made these changes.
You can see by the visual,
after deploying these in
running live in the new architecture,
our metrics and KPIs have improved and
my bottlenecks caused by
the technical challenges have been overcome,
therefore supporting my operations.
Let's think about this from
a traditional architectural viewpoint.
Something which would typically take
weeks or if not months to coordinate and
get up and running with the power of
Dynamics 365 Cloud and Edge,
we'd been able to very rapidly deploy
a new Cloud Scale Unit into the relevant data center.
We'd been able to do that seamlessly.
I should also mention an
alternative option that's available.
Particularly if communications in that area is not ideal,
would be to deploy an Edge scale unit.
That can be deployed in
the actual facility of
the warehouse distribution center itself.
This provides a hybrid mode of
both Cloud and on-premise architecture.
It supports a disconnected scenario.
Meaning even if my back office is down for,
say maintenance, operations can
function and process locally.
In summary, with the introduction
of the Dynamics Cloud Scale Manager,
Lippert's have been able to make
more informed decisions across
this supply chain through visual identification,
but more impactfully,
make architectural changes rapidly and seamlessly that
positively affect their overall
manufacturing and distribution operations.
Having shared with you how Lippert's were able to improve
warehouse operations with the introduction
of the Cloud Scale Unit,
I wanted to share with you how they're taking
manufacturing execution to a whole new level.
Firstly, let's look at one of
the manufacturing plants of Lippert's.
Resilience through local worker console's was so
critical to the overall execution
of their manufacturing facilities.
What you see here is an example of
a particular work sender
and in this case the punching unit.
Due to the fact that these devices
are shared in a touchscreen,
they needed the ability to configure in
some time delay scenarios so as to
enable workers to sanitize in between shifts.
After sanitization, I'm able to
login to my device with my credentials.
The contrast ratio gives you
a different color screen to handle harsh conditions
on the shop floor where we might end up
with salt screens or broken screens.
The visualizations still shows
and is very clear to the user.
What is presented to me here is a detailed view of
the production job associated to a particular work order.
It also gives me the ability to bring in
additional telemetry related to
that particular production job.
Here, for instance, I have
some IoT sensory information which displays
for me the overall output of
the quantity for that punching machine.
Additionally, I can get visibility into
the overall equipment effectiveness with
some pretty decent results.
On the right, if there are any camera feeds,
these can also be associated invisible as well.
Now I'm going to pause here for
a minute and I want to share with you how
the machine operators can start to
take advantage of mixed reality.
Introducing mixed reality into the shop floor provided
workers with a guided experience on
how to effectively set produce an item.
But more importantly, maybe change out
a tool which was specific
to this particular manufacturing job.
The idea here being that a worker can
scan the QR code and follow
a super cool guided experience on
maybe swapping out a tool for this particular operation.
Let me tag team in Ryan from
Lippert's who put this video together
just to show what the mixed reality
experienced feels like on the shop floor.
>> Thanks, Matt. We're operating
at full capacity here in Granby.
We need all the help we can get to meet demand.
Just by scanning a QR code,
I'm launched right into the guides application.
This machine is complicated and can be dangerous,
so having the instructions overlaid right where the work
happens means I can get
the job done right the first time.
Our procedures are highly variable.
Here, depending on the gauge reading,
I might have to re-adjust the machine.
Even with changing conditions,
guides can branch to the right instructions.
HoloLens knows where my hands are when I'm working.
Right when I'm done the step,
the spatial triggers are activated and the guide
moves me along to the next instruction.
The machine needs to be configured
differently to match all the different orders.
Branching with spatial triggers let's me make
choices without having to pause and make a selection.
I just grab what I need and
the triggers activate the right next step.
I don't need to leave through different
work instructions, so I
can move quickly knowing
that I'm taking the right action.
Guides fits right into our workflows so we can use it for
all procedures across the plant.
Matt, I'm working here with older equipment,
but it really feels like I'm working in
the future. Back to you.
>> Thanks Ryan. Some really cool stuff Lippert's
have got going on right there.
Let's get back to our manufacturing
execution piece of this.
Just to add some additional insight
into the context of Lippert's.
Do you know the fact that there are other systems
within the Lippert's organization.
One critical component which was important for them was,
"How do we get an external view of inventory on hand,
which other legacy systems can utilize while
I transform these solutions onto a single platform?"
What I'm showing you here is an example of how
the manufacturing execution application
is able to leverage the
Dynamics 365 inventory visibility service to
enable Lippert's with a real-time inventory
on hand view across a range of warehouses,
locations and it's presented to the user,
which allows them to click through and identify where
these items resign within what warehouse.
The inventory visibility as a service capability provides
a hyper-scalable option
for external solutions to connect to,
so as to provide a true inventory position.
All leveraging the Common data model
provided as part of Dynamics 365.
The usage pattern here becomes quite endless as
the inventory visibility service
can be consumed by vendors,
by customers, which therefore provides
a much greater connected experience
into the Lippert's supply chain,
offering more advanced input
into scenarios like demand forecasting.
That ends the demonstration
I wanted to share with you and I hope
you've got a feel for how technology of
today's world is enhancing and
helping drive decisions in
tomorrow's supply chain and manufacturing excellence.