i lost my 2fa of my discord account i am trying to recover my discord and this doesn't work
functional para contado discord that's from my portuguese viewers but i get the point
many of you have problems with accessing your discord account under different circumstances
so in this video we're going to address the problem and see all the options available to
recover your discord account if you lost your authenticator app generating the 2fa codes
or your phone number so make sure to stick around till the end of this video to find out whether you
can still recover your discord account or not now the first thing you want to check before you try
any of the recovery ways i'm about to show you is to see whether you are still logged
in on any of your devices this could be your pc tablet smartphone or whatever
if you are still logged in you can easily access your 2fa backup codes from your account settings
using your current password so at this point you can either use the codes to bypass the 2fa
on any device you are trying to log in or you can remove the 2fa completely and set it up again
onto your mobile device using your preferred authenticator app if this sounds complicated
to you i strongly recommend you to watch my previous video where i explain everything you
need to know about the google authenticator how to set it up and how to use the app i do realize
this is an ideal situation and probably most of the people having issues with their account
do not have their discord logged in onto another device however it's worth trying the second thing
you should do is head over to their website on discord.com and click on login in here you need
to enter your account credentials like your email or phone number and your password and then click
on login as you can see you will be prompted to insert a six digit authentication code or an
eight digit backup code which obviously you don't have since you deleted your authenticator app
or lost your phone or whatever now what you want to do in this case is click on receive
authentication code by sms so if you are precautious enough to set your phone number as a
backup to fa method you're going to receive a code which you can use to log into your discord account
this is a very common practice nowadays to add a phone number as a recovery way for your accounts
and i personally prefer doing this for every account that i intend using for a longer
period of time and i strongly recommend that you should do the same so at this point like
i mentioned previously you can remove the 2fa from your discord account settings and set it
up once again onto your mobile device using your preferred authenticator app some might ask but
what if my phone is broken how can i receive the codes well you can simply transfer your sim card
onto a different phone or what if my phone was lost or stolen well if your phone number was
registered to your name you should be able to get a replacement sim card with the same number
from your phone carrier if none of these work for you the third thing you should try
is search for any backup codes on your device now if you are using this code on a pc or laptop
like i do when you activated the two-factor authentication you are prompted to download
the text file containing a set of backup codes for you to use in case you lost access to your
authentication app so chances are you might have that file saved somewhere
on your computer to find it just open your file explorer and search for discord backup
if you did save this file previously you should see a text document called discord underscore
backup underscore codes so open it and there they are these are your backup codes for your discord
account the fourth thing you should try is well there is no fourth step what i normally recommend
to all of my viewers asking me how to recover this or that account is to contact that website support
team most of the times they will be able to reset your qfa once you provide some kind of proof of
identity so you can access your account again but this is not the case for discord or at least not
at this point in time i did try to contact their support team to see if they can reset my tfa
and apparently they cannot do that so if none of these free solutions helped you gain access to
your discord account well you might need to open a new one if you did manage to recover your account
i'm happy for you but this won't prevent you from having issues with the two-factor authentication
in the future reason why i strongly recommend you to watch my next video where i talk about
the google authenticator app so you can find out how to set it up and how to use it properly