What's up guys, my name is TechNobo here for TroubleChute and today I've got another video
for you.
However, this one's a little bit different.
On another channel of mine I've uploaded 2 videos in the past that both have to do with
fixing Windows and overall they've amassed a whopping 4.3 million views over the past
4 or 5 years.
However, since 3 years have passed since my previous one, it's time to make an update.
Since then I've moved all of my tech support stuff over to this channel.
So, without further ado, you and I both know why you're here.
So, this is a general fix for Windows when it can't start up.
In my experience it's fixed the Windows loading screen staying there forever, infinite restarts,
and a black screen after the Windows loading screen.
However, if you're having a different startup problem, this is likely to fix it as well.
If you get lost anywhere during this video, you can pause it and turn on closed captions.
So, what we need to do first is get to the Windows Startup Repair screen.
There's a few ways of doing this.
When starting up your computer; keep pressing the F11 button every second or so, starting
right after you hit the power button until you see the Windows 10 Advanced Startup Options.
If you can't get that to work, after 2 or 3 failed restarts, you'll get put on this
screen automatically.
So, if worst comes to worst; you can pull the power cable.
If you're on a laptop you can remove the battery and then the power cable, and if you can't
remove the battery you can hold the power button for a few seconds until the screen
goes black.
Either way you should now see a screen in front of you that says: Preparing automatic
repair, and if you do, great.
If you see a screen saying that your PC didn't start correctly, simply hit Advanced options.
When asked to choose an option, we'll click Troubleshoot, and then we'll click Advanced
options.
If you don't know what caused your issue, then stay on this screen.
However, if the issue started happening after installing something, or changing a setting
you can click Startup Settings, and then click Restart.
Once it restarts you'll see a screen with a list of options.
You can press number 4, which is Enable Safe Mode.
If you need access to the internet, you can try number 5, though if the issue is bad enough
it might not boot using option 5, so stick to option 4.
In this mode you should be able to access Windows and undo whatever caused the issue.
Then you can restart, and your computer will start up as per normal.
Otherwise, if you're not sure what caused the issue click Command Prompt.
If you're asked to select a user account and put in a password, do so.
When you see a black box like this where it ends with "cmd.exe", simply type "c:", and
hit Enter.
Then type "dir" and hit Enter.
And because Windows can sometimes label drives differently here, C drive might not be the
same place as Windows, as it usually is.
If you don't see the Program Files folder, or the Windows folder then you're probably
not on the correct disk.
In this case, type in "diskpart" and hit Enter.
Then type in "list volume" and hit Enter.
Then hold Control and hit Z, and hit Enter once again.
If you know the size or the name of your hard disk with Windows on it, you can find the
drive letter to the left of it.
All you need to do is simply repeat the previous steps of typing in said drive letter and hitting
Enter.
So, for example, "d:" and hit Enter.
Then type in "dir" and hit Enter, and make sure you're on the right drive.
Now, of course, because D is my DVD Drive it came up with this, however keep going through
each and every drive letter here until you eventually see Program Files and the Windows
folder.
Once you're on the right disk, before we get into the real confusing things, we'll see
if Windows can repair itself.
If you've already run these commands, you can skip this step.
So, we'll be typing in "chkdsk" which is Check Disk, space, the letter of the drive, so for
me it's "c:", space, "/f".
Then we'll hit Enter, and if it gives you a message like this, simply hit Y and press
Enter.
Then it will go through every file on the disk and check for any damages that it can
automatically repair.
Once this is done, we can type in "bootrec" for Boot Records, "/fixmbr" one word, and
we'll hit Enter.
Then you'll see The operation was completed successfully.
Once that's done, we'll see a message that looks like this.
And then we'll type in "bcdboot" one word, space, the letter of the drive, so for me
it's "c", colon, "\windows /s", space, and then the drive letter again, so "c:", and
then we'll hit Enter.
Then you can see: Boot files successfully created.
From this point we'll type in exit, and hit Enter.
When we get back to this screen over here, we'll choose Turn off your PC and then we'll
go ahead and press the power button to turn it back on.
So, hopefully you're able to get past where you're stuck, and you'll see your familiar
login screen where you can put in your details, and continue with your day.
Assuming you're still having issues, we'll restart the computer again, pressing F11 every
second right after pressing the power button, yet again.
And of course, if that doesn't work, you can press the power button a couple of times,
see this screen and click Advanced options.
Now we should all be back on this page over here.
So, we'll return to the Troubleshoot screen, Advanced options, and back to Command Prompt.
So, here's where things get a little bit confusing, so pause the video if necessary, and closed
captions are enabled.
From here we'll type in the drive letter again, in my case it's "C:", and we'll hit Enter.
And we'll type in "dir" once again, and make sure that the Program Files folder, and the
Windows folder are present.
After we're sure we're in the right place, we'll type in "cd \windows\system32\config",
and we'll hit Enter.
Now we're going to make a backup of the settings here, before we do anything else.
So, to do that we'll type in "md backup", and hit Enter to make a backup folder.
If you've done this step before, then put a "1" or something unique right after it,
without a space.
Then we'll type in "copy *.*" space the name of the folder we just made, which in my case
is "backup".
Then we'll hit Enter and it will backup all of our files.
Of course if you need to rollback the steps sometime in the future, you can check the
description down below for a link to that.
Then we'll type in "cd regback", and hit Enter.
Then we'll type in "dir" once again, and hit Enter.
Now you should see a list of files, much like this.
Yours will look something more like this.
If any of the numbers here are 0, then the odds of this working are low, but you're still
welcome to try it.
So, we'll type in "copy *.* ..", and hit Enter.
Of course, because this folder is empty, it said that it cannot find the file specified
When you see something a message asking you about overwriting, simply type "a" and hit
Enter.
Once it's complete we'll type in "exit", and hit Enter.
Once again, we'll click the Turn off your PC button, and we'll go ahead and start it
up.
Now of course booting up Windows this time, or the previous times may take longer than
usual, however give it some time and avoid turning off the power if possible.
Once it's done, you should be presented with this login screen once again, and you can
continue with your day as usual.
So, of course, if this video helped you make sure to bookmark it in-case you ever need
it again in the future.
Leave a like, and comment down below with your thoughts.
Thank you all for watching.
My name has been TechNobo, here for TroubleChute and I'll see you all next time.
Ciao.