- Hey, I'm Emma from GoDaddy's The Journey.
- And I'm Darlene from Godaddy's How To,
and we're gonna show you how to accept online appointments
on your website's plus marketing eCommerce site.
- As social distancing is becoming the buzzword
throughout the COVID 19 crisis, it's a great time
to think outside of the box and find new ways
to connect with your customers.
- As cities continue to shut down, we've seen reports
of businesses finding unique ways to do just that.
Yoga studios and karate dojos are doing Zoom sessions.
- Yeah, and doctors are turning to web conferences.
- And counselors are offering Skype and FaceTime sessions.
- So if you run a service business,
stop and think of new ways that you can continue
serving your clients and having the ability for them
to set up an appointment or even schedule classes online
can help you to keep your business alive
during this very difficult time.
- Let me show you how to schedule and collect payment
for online sessions using the appointments feature
of your website's plus marketing site.
Let's start in Website Builder so we can add
the new section to our page.
If you picked a theme in Website Builder
for a service-based business, you'll see
the Appointments section over here in your my site pane.
If you don't have that section, you need to add it.
It takes just a minute or two, let me show you how.
Select Pages and Sections and Add Section.
This is where you would add
Appointments and Services section.
We already have the section, so it's not an option for us,
but if you don't, you'll see it so go ahead and add it.
Let's go back home.
Once you have the Appointment section,
you're ready to dig into the Appointment feature.
Click Manage next to Appointments.
We're now on the Appointments Setup page.
This is where we'll set up our services
as well as set the criteria for allowing bookings.
Let's click the Add Service button.
We have three options, we can add appointments,
a one-time event, or a repeating class.
For this demo, we're gonna focus on repeating classes.
Let's give our class a name.
We'll leave the default time of our class as one hour.
You can add categories if you want,
for example, if you want to split the classes into groups,
but we're not gonna add one right now.
Now you're ready to add an image and description.
We're gonna use a stock image.
This one looks good.
Next, enter a description for the class
and scroll down to the pricing section.
In this section, you can set the amount
and how you want to accept payments.
We're gonna charge $25 and require payment in full.
In the Service Location, we're gonna choose other,
since our class will be held online.
I would add notes below that explaining instructions
for how to access the class, which will be emailed to them
when payment is received.
In the Staff Members section, you can add other staff
who will be conducting classes if you like.
We're gonna leave ours as default for now.
Enter the number of participants
you want to allow in the class.
Since this is online, we're gonna go with the max of 300.
Now you're ready to set your schedule.
Let's choose March 20th as our start date
and we'll check the box that says Never End
for the end date.
Then we're ready to add the repeating dates and time,
so click the link.
Select the dates you want the class to repeat
and then choose what time the class will take place.
We're gonna offer our class Monday through Friday
at 7:00 a.m.
When things look good, click Add.
Under scheduling options, select that we want
customers to book an hour in advance.
This will give us time to email them the instructions
for how to participate online.
When things look good, click Save,
or Save and Add Another, which is what we're gonna do.
Let me walk you through setting up another class.
Now let's click Save.
Now that we added two classes,
let's continue with our setup.
We're gonna look at different things we can add,
starting with Payments, click Update.
Here you can choose your payment method, Square or PayPal.
All you need to do is click Connect
and follow the prompts to create an account
or link an existing one.
Let's see what else we can update.
Click Continue Setup.
Now choose Customer Reminders.
This is where you can set reminders for your customers
if you want to send them an email to remind them
about their appointment.
Let's Continue Setup again.
And this time choose Business Hours.
This is where you can set your business hours
for booking appointments when your in-person classes
resume if you want.
Let's click Continue Setup one more time.
Ready to Preview and Publish.
We're now in Website Preview.
You can see the classes that we added.
We know that online sessions aren't the same
as face-to-face, but this is just one way
you can stay connected to your customers
and still earn money during these trying times.
I'm Darlene and that's Emma,
stay safe. - Stay healthy.