Welcome back, in today’s video we’ll be looking at a number of ways to try and fix
WiFi that keeps disconnecting on a Windows 11 PC or laptop.
We have plenty of different things to try that will hopefully work, and just a quick
heads up you will probably need to restart your PC a few times during the video to try
some of the methods, so it might be worth keeping an eye on the time of the video so
you can return to it, unless of course you are watching this on a different device.
Remember to leave a like and feel free to subscribe if the video helps, let’s get
into the methods.
The first few things to try will be with your WiFi router.
We need to rule out that the router isn’t the problem.
If you’ve already done this then feel free to skip ahead a little, but I would recommend
resetting your router by turning it off and unplugging it.
Try reconnecting it and turning it back on after around 10 to 20 seconds.
If you still can’t connect to it or it continues to disconnect then to rule out the router
being at fault you can try connecting another device, such as your phone to it.
If that works with no problems and it stays connected, then we know that the problem is
likely with your PC.
If all devices keep disconnecting, then there’s a problem with your router or its own connection.
If the problem lasts longer than a few hours, it’s probably worth checking with your internet
service provider to see if they can advise you on what to do.
Also make sure you are within range of your router as that could cause you to lose connection.
Maybe try a wired connection if you can or get a WiFi signal booster to help with this
if you think this could be the cause.
Now that we’ve ruled out the router being the problem, we’ll look at some of the fixes
on your PC within Windows 11.
We’ll start by doing a few simple checks.
Firstly, go to the main settings page.
You can get there by a number of ways, but we’ll be searching for it in the search
bar.
In the settings, go to network and internet.
In here, make sure that WiFi is turned on and check that the flight mode option is turned
off.
If Flight mode was on, this will likely be the reason you keep disconnecting.
We can now try forgetting and reconnecting to the network and to do this you want to
click on the WiFi icon in the taskbar and then right click on your router name and then
click forget.
You can then try reconnecting, and this might help but you will need to re-enter the password.
If you haven’t already, it might be worth restarting your PC now to see if the restart
itself fixes the problem.
The next thing to try will be to let Windows see if it can detect any obvious problems.
To do this, go back to the main settings page and this time click on system from the options
on the left although you should be in here by default.
In here, scroll down and click on troubleshoot and then choose other troubleshooters.
Within the troubleshoot settings, we can try troubleshooting three different options in
here relating to our internet connection.
The three we need to click on run next to are internet connections, network adapter
and incoming connections.
Do these one at a time and allow windows to fix any problems it can automatically.
If it shows a problem but it can’t fix it automatically, then I would recommend searching
on the internet for potential fixes linked to this.
As I don’t know the specific issue it might find, it’s difficult for me to recommend
what to do.
However, I may cover it in the rest of this video so keep watching just in case.
If Windows found and fixed problems, then test your internet connection now.
If it still doesn’t work after running the troubleshooter, we’ll move on to some more
possible fixes.
We’ll now try and reset our network connection settings.
To do this we need to head to the command prompt.
You can get here by searching for it in the search bar but before opening it you will
need to right click on it and select run as administrator.
When it opens, we need to input some specific text.
I will include this at the bottom of the description if you want to copy and paste it.
First enter “n” “e” “t” “s” “h” and then a space, then “w” “i”
“n” “s” “o” “c” “k” then another space and finally “r” “e”
“s” “e” “t”.
Hit the enter key on your keyboard and it should complete immediately, and the message
will tell you to restart your PC.
You won’t need to do that straight away though, as we have a few more commands to
try.
The next command to type will be “n” “e” “t” “s” “h”, then space then “i”
“n” “t” space “i” “p” space “r” “e” “s” “e” “t”.
Press the enter key to run this command.
The next command to enter is “i” “p” “c” “o” “n” “f” “i” “g”
space “forward slash” “r” “e” “l” “e” “a” “s” “e”, press
enter again to run this one.
Now type in “i” “p” “c” “o” “n” “f” “i” “g” space “forward
slash” “r” “e” “n” “e” “w” and then press enter.
Finally, type “i” “p” “c” “o” “n” “f” “i” “g” space “forward
slash” “f” “l” “u” “s” “h” “d” “n” “s” and press enter.
Now try restarting your PC to see if any of these commands helped fix the problem.
Next, we’ll see if the issue is related to device drivers.
To do this, first go to the device manager.
You can get there by searching for it in the search bar.
In the device manager, find where it says network adapters.
Find your network adapter from this list, it should have the words network adapter in
its name, and it might look like mine but if you’re not sure then let me know in the
comments and I will try and help.
Once you’ve found it, double click on it and then go to the driver tab.
If you think a recent driver update may have caused the problem, then you can select roll
back driver and follow the steps.
Whether or not a recent driver update caused the problem, it’s worth checking for driver
updates, so this time click on update driver and then choose the automatic option.
Allow Windows to search for a driver update and then follow the steps.
You may need to restart if you either roll back your driver or if Windows finds one to
update to.
Leave the device manager open for the next method.
We’re now going to try disabling and then reenabling the network adapter.
Find your network adapter in the device manager again.
Right click on it and select disable device and then yes.
Wait a few moments and then right click on it again and then select enable.
Now try connecting to your network to see if that fixed the disconnection problem.
If that didn’t work, we’ll now try reinstalling the network adapter.
To do this, stay in the device manager and find your network adapter but this time right
click on it and select uninstall device.
Check the box that says delete driver software and then click uninstall.
You will now need to restart your PC to check if this has worked.
Windows will reinstall your device once you start up.
You may need to wait a few minutes after restarting for it to work.
We’ll now try changing the DNS server.
To get to the network and sharing centre, first go to the control panel.
You can get there by searching for it in the search bar.
In the control panel, click on network and internet and then choose network and sharing
centre.
In here, click on change adapter settings from the options in blue on the left.
Find your network adapter from the options on this page and right click on it and select
properties.
Now click once on internet protocol version 4 and then choose properties.
In here, check the box next to use the following DNS server address.
We can now enter numbers into the two boxes.
We will be entering Google’s DNS server address here to see if that works.
If you’re unsure about this you can always research more about it.
In the top box, enter 8, 8, 8, 8 and then in the bottom box enter 8, 8, 4, 4.
Click on OK and see if this helped fix the problem.
You can leave this as it is or revert it back to the automatic option if it didn’t work.
Unfortunately, those are all of the methods I have.
As always, I will keep the description updated with any new solutions I find and if any of
you find a fix in the future then it would be great if you could return to the video
and post it in the comments to help others.
Click the card on screen now to watch a video of mine showing you ten easy ways you can
speed up your Windows PC.
Those methods should work on nearly all versions of Windows.
Help support the channel by visiting the store – the link is in the description and at
the end of the video.
If you have any questions, then let me know in the comments below and if you did find
today’s video helpful remember to leave a like and feel free to subscribe for more
tips in the future.
Be sure to stick around to see some of my other videos that you might be interested
in.
Thanks so much for watching and I will see you in another video!