Hi there, my name is Richard McMunn from the interview training company, PassMyInterview.com.
And in this tutorial, I'm going to teach you how to pass an interview with PayPal. Now,
if you have a job interview coming up with this brilliant organization for any role whatsoever,
make sure you stay tuned and watch the presentation from start to finish, because it will make
a huge difference to your preparation. It is my aim to help you pass your interview,
and to achieve that goal, this is what I will cover. I will give you a list of PayPal interview
questions and important tips for answering them correctly. I will give you unique answers
to tough PayPal interview questions. I will give you some important tips on how you can
be the standout candidate during your PayPal interview. And finally, I will tell you about
further resources you can get access to, including these slides to help you be successful and
land that job with PayPal. So, there’s four reasons why you should stay tuned. Just very
quickly before we get started, a very warm welcome to this PayPal job interview training
presentation. My name is Richard McMunn. That is me there in the center of the screen. I
am a former Fire Officer of 17 years and since then I have been helping people like you to
pass that job interviews. I always do that by giving you top-scoring answers you can't
find anywhere else. Please make sure you SUBSCRIBE to the channel, so you don't miss out on any
of the presentations I’m uploading. We have 350,000 subscribers now on this channel and
lots of you are passing your job interviews as a result. You can also connect with me
on LinkedIn.com. I've put my LinkedIn.com link in the description below the video, and
it's always great to connect with like-minded professionals such as yourself. And finally,
please give the video a LIKE - that motivates me to create more content for you. Thank you
very much. So, the first interview question I want you to prepare for is: Tell me about
yourself and why you want this job at PayPal? In your answer to this first PayPal interview
question, my advice is to talk about the following three things. Number one, talk about the skills
and qualities you have. Talk about your understanding of how important the customer is to the success
of PayPal. And number three, give them the main reason why you want to work for these
brilliant organization. So, those three things we need to include in our answer, and to help
you, here is my suggested response to this first interview question. Tell me about yourself
and why you want this job at PayPal? Here we go. “I am somebody who loves working
alongside and collaborating with other people to make a difference in the work I undertake.
I am a hard worker; I want to continually improve, and I am a strong believer there
is always room for improvement, no matter how much experience you have. I am also a
believer in the fact the customer must always come first in everything you do. This is because
without the customer, there would be no business or a job for me to apply for. When dealing
with customers I always act as a positive role model and I will go out of my way to
make their experience a positive one. I want this job at PayPal because being in an organization
that strives to make a difference through innovative and creative thinking is very important
to me. If you hire me, I will be totally dedicated, I will be a customer champion and I will respond
quickly to problems and challenges that I am faced with whilst supporting my work colleagues
so we can all achieve the aims and objectives of PayPal.” That is a very confident and
in-depth answer that sets you up for the remainder of your PayPal interview! Now, you can either
pause the video if you want to and take a note of the questions and answers as we progress
together, or if you want to wait, I will tell you we can DOWNLOAD my full set of 24 PayPal
interview questions and top-scoring answers, including the ones we are working through
together today. The next question: Why do you want to work for PayPal? Now, this is
guaranteed to come up. And the best way to answer this common PayPal interview question
is to align your passion and enthusiasm for work, to what the PayPal Hiring Manager is
looking for. And to achieve that, here is my suggested answer. Why do you want to work
for PayPal? “I want to work for PayPal first and foremost because making a difference in
the job I do is important to me. I am a creative and passionate person, and PayPal’s values
are ones that I genuinely believe in. I could work for a company where I simply do the same
thing day in day out, going through the motions, but this is not appealing to me. PayPal is
an organization that has achieved significant progress in a relatively short space of time,
and it is always looking to improve and solve problems that its customers face in their
daily lives. Working at PayPal will be exciting, I will get to work alongside ambitious and
talented people and I will be able to continually learn, grow and develop in the role, something
that is very important to me.” That is a very solid answer, and it gives genuine reasons
why someone may want to work for PayPal. Now, don't go anywhere because I still have more
questions and answers to work through with you. But when you're ready, if you want to
CLICK THAT LINK in the top right-hand corner of the video, it takes you through to my website,
PassMyInterview.com, where you can download my full set of 24 PayPal interview questions
and top scoring answers, including the ones we are working through together today! But
here's the next question. What are the most important skills and qualities needed to work
at PayPal? Now, this interview question is assessing whether you have studied the job
description for the role you are applying for at PayPal. In your answer, be sure to
list the most important qualities needed to excel at this great organization. I've done
the research for you, and here's my suggested answer. What are the most important skills
and qualities needed to work at PayPal? “I believe you need to be PASSIONATE ABOUT YOUR
WORK, have a desire to continually GROW AND IMPROVE and be someone people can TRUST to
do a job properly, on time and to the right standards. You need to be a strong TEAMWORKER
and COLLABORATOR and COMMUNICATE in a manner that people fully understand. You also need
a POSITIVE MINDSET that tells you anything is possible, and you should want to HELP CREATE
PRODUCTS AND SERVICES THAT ARE CAPABLE OF IMPROVING PEOPLE’S LIVES and that can literally
change the way people do business. Other important skills and qualities include WORKING AT A
FAST PACE; essentially, you must respond quickly to problems and challenges in order to address
issues as and when they arise. Finally, you need CREATIVITY AND INNOVATION and a desire
to help the PayPal team develop new solutions for customers and clients.” That isa a brilliant
answer that shows you understand the important skills and qualities needed in order not just
to get by at PayPal, but to improve and strive and create brilliant products and services
for customers! The next question. These are getting a little bit more challenging now.
Tell me a difficult situation you and your team had to face and how you handled it? Now,
working as part of a team is an essential skill for working at PayPal. And within your
answer to this tough behavioral interview question, show you are someone who puts the
needs of the team first and works hard to overcome any challenges you encounter. Here's
my suggested answer. Tell me a difficult situation you and your team had to face and how you
handled it? “I was working as part of a team in a large organization whose task it
was to take over and finish a partially completed project that another team had failed to deliver.
This was a challenging situation because the previous team had failed to pass on any useful
information relating to the work they had done so far, and we had a very strict timeline
to work to. We started off by holding a team meeting where we brainstormed ideas about
how to get the project up and running again. I suggested one of us should speak to the
previous team members to collect as much information as possible about the project whilst the other
team members created an action plan for us to follow. I volunteered to speak to the previous
team members and whilst this was a challenging process due to conflict that was clearly evident
within their team, I managed to glean considerable information that would save us time and problems
in the long run. I returned to the team and submitted the information I had obtained which
enabled us to tighten up our plan of action and drill down our timeline for completion.
Four weeks after starting, we managed to deliver the project to the correct standard and specification,
much to the relief of our manager.” So that shows you can overcome challenges. You get
together, you brainstorm ideas, you come up with ideas, you come back after doing your
particular task. You contribute to the team and the end result is a positive one. That's
a great answer to that tough PayPal interview question. The next one: Describe the most
difficult situation you handled successfully whilst dealing with a customer? This PayPal
interview question assesses your ability to overcome difficult and potentially stressful
situations whilst dealing with customers. And don't forget, customers are very, very
important to the success of PayPal. It does not matter which job role at PayPal you are
applying for, make sure you prepare an answer for this question. Here's a great response
to help you: Describe the most difficult situation you handled successfully whilst dealing with
a customer in a previous job? “In a previous job I encountered customers and clients on
a regular basis. One day I was dealing with a customer who had purchased some goods from
our store, and he was returning a product that he had accidentally damaged. He wanted
to exchange the product under the extended warranty he had purchased with the product.
When I explained to him the warranty did not cover accidental damage, he started to get
annoyed and he stated the warranty had been mis-sold. I listened to his concerns, showed
understanding and empathy for his situation before showing him the details of the warranty
he had paid for. To alleviate his frustrations, I then offered to give him a generous voucher
code that he could redeem against the repairs to the goods. This had the effect of calming
him down and he then admitted he probably had not fully read the terms of the warranty.
When the customer left the store, he was satisfied with how I had dealt with the situation for
him. Whenever I deal with customers, I always go out of my way to make their experience
a pleasant one. After all, without the customer, there would be no business and it is important
to encourage them to return to the business time and time again in the future.” That's
a great answer that shows you can remain calm and you can successfully deal with difficult
situations around customers. So, the next thing to do is please do CLICK THAT LINK in
the top right-hand corner of the video. Go through to my website., PassMyInterview.com
and take a look at my full list of 24 PayPal Interview Questions that I recommend you prepare
for. You also have the option to DOWNLOAD the answers if you want to in PDF format.
You can have them in your inbox within two minutes from now. I've also put some more
really important tips on that page for passing any job interview with PayPal. Thank you for
watching. Please don't forget to subscribe. Please hit the LIKE button. A lot of time
and effort goes into creating these videos and if I see you enjoying them and liking
them, then it encourages me or motivates me to create more for you. Thank you very much
for watching and I wish you all the best for passing your PAYPAL job interview. Have a
brilliant day!