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>>TONY: Are you all right?
>>BRENDA: Yeah, I think so.
Are you?
>>TONY: Yes.
I wasn't hurt.
Oh, no!
Looks like your car has some damage.
>>MICHAEL: Was anyone hurt?
>>BRENDA: I think we're both okay, thanks.
I don't know what happened.
>>TONY: You didn't look.
You just came straight out of the parking lot.
>>BRENDA: I looked carefully.
I didn't see you.
I think you were going too fast.
>>MICHAEL: Well, I think you were coming a bit too fast.
But I didn't see you look before you backed out.
>>BRENDA: I did look.
I looked out of my rear view mirror, and my side mirror.
>>TONY: Well, what should we do?
Should we call the police?
>>BRENDA: Well, it's up to you.
But I don't think we have to if the damage is under $1,000.
>>TONY: Well, my van seems okay.
It's 'only a broken headlight.
But your car ... >>MICHAEL: I think it will cost more than
a thousand to fix this one.
>>TONY: I don't think so.
The taillights and the bumper cannot be that expensive.
What do you think?
>>BRENDA: I think you're right.
I think it should cost less than thousand dollars.
>>MICHAEL: Well, I'm not so sure, but if you say so ...
>>BRENDA: We'll see.
Can I get your name and address?
And I'll need·
Your driver's licence, too.
>>TONY: My name is Tony Hancock.
That's H-a-n-c-o-c-k.
My address is 563 Kirsch Street, Apartment 12.
>>BRENDA: Tony Hancock, 563 Kirsch Street, Apartment 12.
>>TONY: And my driver's licence is 8-3-4-6-3-5-1.
>>BRENDA: 8-3-4-6-3-5-1.
Thanks.
>>TONY: And could I have your name and address?
>>BRENDA: Certainly.
It's Brenda Hooper - H-o-o-p-e-r.
>>TONY: Brenda Hooper ... >>BRENDA: 1534 Pine Street, Apartment 214.
And my license number is 7-3-9-4-9-4-7.
>>ONY: 7-3-9-4-9-4-7.
Great.
And, could I get your name and phone number?
Because you were a witness.
>>MICHAEL: Well, okay.
Michael Cherniak - C-h-e-r-n-i-a-k. 224-3891.
>>BRENDA: Thanks, Michael.
We may have to call you later.
>>MICHAEL: Sure, no problem.
>>TONY: I'll call ICBC and report the accident.
You should call them as well.
>>BRENDA: Thanks.
I'll do it this afternoon.
>>BRENDA: ICBC, ICBC ... Insurance Corporation of BC, Dial-a-Claim, 520-8222.
5-2-0-8-2-2-2.
>>RECEPTIONIST: Hello, ICBC.
How can I help you?
>>BRENDA: Hello.
I'd like to report an accident.
>>RECEPTIONIST: Okay.
Can you give me your name, address, and telephone number?
>>BRENDA: Yes, my name is Brenda Hooper, that's H-o-o-p-e-r, and my address is 1534 Pine Street,
Apartment 214.
And my phone number is 734-1207.
>>RECEPTIONIST: Okay.
I need you to give me your driver's licence, your licence plate number, your registration
number, and your car insurance information.
>>BRENDA: Yes, I think I have all of that right here.
>>RECEPTIONIST: How many vehicles were in the accident?
>>BRENDA: Two.
>>ECEPTIONIST: Did you get the other driver's information, too?
>>BRENDA: Yes, I did.
>>RECEPTIONIST: Good.
I'll need that information in a moment.
But first, I'll give you your claim number.
>>BRENDA: Okay.
>>RECEPTIONIST: It's E-1-7-9-8-6-2-8.
>>BRENDA: E-1-7-9-8-6-2-8.
>>RECEPTIONIST: Can you bring your car in at 1:00 p.m. next Tuesday?
>>BRENDA: Yes, I think I can.
>>RECEPTIONIST: Okay.
Your appointment will be Tuesday at 1:00.
Now-when did the accident happen?
>>BRENDA: It happened today, March twenty-first, at about 2:30 in the afternoon.
>>RECEPTIONIST: And where did it happen?
>>BRENDA: It happened at the exit of a parking lot on Maple Street.
>>RECEPTIONIST: And can you tell me how the accident happened?
>>BRENDA: Yes, I was backing out of the parking stall ....
>>BRENDA: Hi, my name is Brenda Hooper.
>>ADJUSTER: Yes, yes, Ms. Hooper.
Could I have your claim file, please?
>>BRENDA: Yes, here it is.
>>ADJUSTER: And do you have all your information with you - your car insurance, your vehicle
registration?
>>BRENDA: Yes, I brought everything.
>>DJUSTER: Okay.
An estimator will be looking at the damaged vehicle while we double-check your claim.
>>BRENDA: Okay.
My car is parked right over there.
And the damage is on the rear left side.
>>ADJUSTER: Okay.
We'll get to that later.
Now, how did it happen?
>>BRENDA: Well, I don't think that the accident was entirely my fault.
I mean, I checked for other cars before I backed out.
It's just, I couldn't see around that parked van.
And the other truck was coming so fast.
>>ADJUSTER: Okay.
Well, we're going to have to take a formal statement from you.
>>BRENDA: Fine.
I'm just thankful no one was hurt.
>>ADJUSTER: For sure.
Now, before we do the statement, let's make sure the information in the file is correct.
Could I have your documents, please?
>>BRENDA: Sure.