Welcome to Blue Card Services.
Do you want to work or volunteer with kids in Queensland?
We've created this video to help you register for an online account using the online applicant portal.
We recommend using Google Chrome as your browser.
To register for an online account, enter www.qld.gov.au/bluecard into your web browser.
Once you're on the home page, click on the 'Apply for a Blue Card' button under the
Blue Card Services banner. Your screen should now have the words login on the top left hand side.
Scroll down to the bottom of the login page and click on the words 'register for an online account'.
Your screen should now have the words register for an online account on the top left hand side.
You are now ready to register for an online account. Before you register, you can read our
privacy notice by clicking on the words 'privacy notice'. You can close the privacy
notice screen by clicking on the word close. Once you have read and understood the privacy notice,
click the box accepting the privacy notice and then click on the blue button with the word accept.
You should now see the words proof of identity at the top left hand side of the screen.
You need to select the type of TMR product you will use with your CRN. Click on the right hand
side to have the TMR product select drop down. Choose the relevant option
from the drop down menu. When selecting the TMR product, make sure it appears in the main screen.
Once you have selected the TMR product, enter the CRN without any spaces.
If you enter the CRN incorrectly an error in red will appear. Enter your surname exactly as it appears
on your TMR product. If you have a surname with a space or an apostrophe make sure
you put it in as it appears on your TMR product. You will only need to tick the box
underneath your surname, if you do not have a first or middle name. Enter your first and middle names.
Enter your date of birth using the date format; date / month / full year.
For example 21 / 11 / 1987. Enter in your email or phone number registered with TMR.
By entering your email or phone number details held with TMR, you will be sent an online security
code. You will be required to enter the online security code in the next screen. If you don't have
an email or phone number registered with TMR you will need to visit the TMR website or contact the
TMR Service Centre before proceeding further. Once you enter your email address and have checked all
the sections are correct, click on the blue button with the word submit. Check your email or phone
to get your online security code number. This should be a six-digit number. If you have
entered an email address and the online security code hasn't arrived in your inbox, make sure you
check your junk or spam folder. If your online security code has not arrived within two minutes,
you can request another one by clicking on the 'resend online security code' button. Enter your
online security code in the online security code box and click on the blue submit button. You should
now see the words set up Two Factor Verification at the top left hand side of your screen. Indicate yes
to continue receiving your online security code to the email address you have provided
or no to provide another email or phone number. Now, click on the blue button with the word next.
This section of the process is where you enter your personal details
Your first, middle and surname are pre-entered along with your date of birth. You will need to
complete the following sections: title, gender, country of birth, town of birth, state of birth.
Indicate whether you have previously applied for a blue card or an exemption card
by clicking yes or no. If you click on yes, you will need to enter in your previous
blue or exemption card details. If you cannot locate your previous card details, give us
a call. You will need to indicate if you are a registered teacher or police officer in Queensland.
Next, indicate whether you have a previous name or have been known by any other name,
such as a married name, adopted name or maybe you have an alias.
Now, click on the blue button with the word next.
In this section you need to complete your postal address and indicate whether your residential
address is the same or different. Enter in your landline or mobile phone number if you have one.
Enter in your email address and re-enter it to ensure you have entered it correctly.
You need to provide consent for us to use your email address by clicking the yes or no button. Now,
click on the blue button with the word next. If you have made any errors on the page or missed a step
red text will appear and you will not be able to use the next button. Make any corrections you need
and then click on the blue button with the word next. Your screen will have the word declaration
on the top left hand side of the screen. You need to click the box indicating that you have read
and understood all the information above. Click on the blue button with the words accept and submit.
Your screen will show your online registration account number. Remember, this is the first step
of the online applicant portal and your blue card application is not yet complete.
You still need to complete your application for a blue card.
It is important to have a record of your online account number. You will need this online account
number later to provide to the organisation you are working, volunteering or studying with.
If you provided an email address, a copy of your online account number will be emailed to you.
You have now registered for an online account and you can apply for a blue or exemption card.
If you are a volunteer or student starting in child-related employment, you must provide
the organisation your online account number so they can link you to their organisation.
Once they have completed the link, you will be notified by email or text message to log
in to the online applicant portal and complete your blue card application.
However, if you are renewing on time and already linked to your organisation, you
can now apply and do not need to provide this number as the link will already be in place.
If you are a paid employee and your organisation is offering to pay on your behalf, please get in
touch with them before you move on to apply so that they can either link and pay for you
using the organisation portal or provide you with a receipt number.
Otherwise, if you are paying for yourself, you can now apply.
Check out our other videos for quick and easy help.