Hello everyone and welcome to another educational video in our HOW MCW series. My name is Matt
Bauer and as you might notice, I’m now in widescreen. Also, if you change the resolution
setting to 720p you’ll be viewing this video in HD. If your Internet connection isn’t
the fastest, however, the 480p or 360p setting should still work just fine. Now, you may
remember a video in which I explained how to capture error messages or anything else
on your screen with still screenshots. Well, there is a free application that will allow
you to not only capture a still snapshot of your screen, but it will allow you to capture
VIDEO of your screen just as easily. The program is called Jing. It’s real easy to use, and
here’s how:
First you’ll need to download the Jing program from the JingProject.com website, so just
go to jingproject.com or click the first link in the Video Description section. Once you’re
on the website, just click on the Windows button. It will prompt you to download the
software, so if you’re using Firefox, just click Save File. If you’re using Internet
Explorer, just click Save. In either case, you may have to select a location to save
the file. To install Jing, just double-click the file you downloaded. In Firefox, it can
be found in the Downloads window that should have popped up. If not, it will be in the
location where you saved the file. In Internet Explorer, you can click Run, then Run again,
when the file has finished downloading. Again, you can also find the installation file in
the location where you saved it. When the installation begins, just click the checkbox
for “I accept the fine print” You can read that fine print by clicking this button
here. Once the box is checked, click INSTALL. When the installation completes, click Finish.
You will be greeted with an interactive tutorial video which you can play to learn more about
Jing. When you’re done, click Sign Up Now. Just enter your email address, a username
(which must be different than anyone else’s username on Jing, so you may want to add a
number or two to make it a little easier). Then just enter a password and click “Create”.
The “Sun” will come out and dock at the top of your screen. The sun can be moved around
the edge of your screen, wherever it is most convenient. When you hover over the sun, there
are 3 options available to you: Capture, History, and More. The More option will allow you to
set your preferences, get help, or exit the program. Just click Finish when you’re done
with the More screen. The second button, History, will show you the screen captures you’ve
made in the past. You can click any one of them to show view, share, or delete options.
You can close the History window by clicking the red X on the upper right. The first button,
Capture, will first prompt you to select the area you want to capture. You can either move
your mouse over the top left corner of your screen to highlight the entire screen, or
the top or top left corner of a window to highlight just that window or program, or
you can hover over any section of your screen to highlight it. Alternatively, you can click
and drag the crosshairs to select any area of the screen. With all of these options,
the highlighted portion will be in color while the rest of the screen is black and white.
When you have highlighted what you want, just click the left mouse button. A little box
will appear, giving you the option to capture a still image…or a video. If you click the
Capture Image button, the area you selected will be captured and you will see some editing
tools in the upper left. These will allow you to highlight or point out certain things
in your capture. The Arrow feature will allow you to draw an arrow on the image.
You can then click and drag it around, or click and drag one of the ends to control
the arrow’s length and direction. If you click the Text tool, you can then click anywhere
and start typing text. You can adjust things like text size and color,
and you can move the text box around by grabbing the edge of it.
The Frame and Highlight tools work about the same way, by framing…or highlighting…any
area you want. You can also change the color of any of the
tools by clicking here. You have undo and redo functions here as well. When you’re
done editing the image, you can just upload it to the account you created by clicking
this button. Once the upload is complete, the link to it will be automatically copied
to your computer’s clipboard. All you have to do is paste it into an email or text box.
Remember, you can paste either by right-clicking and selecting Paste, or by hitting the Ctrl+V
keyboard shortcut. VIDEO
With Jing, you can record up to 5 minutes of video of your screen. To do that, again
just hover over the Jing…Sun, click the + or Capture icon, and select the area you
want to record. Then just click the Capture Video button. It will give you a 3-second
countdown before the recording starts. By default, it will record your computer’s
microphone or webcam microphone if you have either of those plugged into your computer.
To disable this, just click the microphone icon here. To pause the recording, just click
the Pause button. To start the recording over, click this button, and to cancel, click the
Cancel button here. When you’re done recording, just click the Stop button. You’ll be prompted
to name your recording, and you can also play it back. When you have named your recording,
just click the Share button and it will upload it to the account you created earlier. Once
again, when the upload is complete, the link to it will be automatically copied to your
computer’s clipboard, so you can then paste it into an email, instant message, or text
box. If you happen to copy something else to your
clipboard or the paste doesn’t work for some reason, you can click the History button
on the Sun icon and then click the Share option on the video once again.
As you can see, Jing makes it very easy to capture and illustrate video and still images
of your screen.
If you’re a My Computer Works customer, you can use Jing to show our technicians exactly
what happened to cause an issue or error message on your computer, including the steps leading
up to it. This can potentially help us troubleshoot the problem much more quickly and efficiently.
All you have to do is save the screencast link on your computer or paste it into the
Email a Technician message if you use that option on our website and we will be able
to see exactly what happened. For both customers and non-customers, you
can paste the screencast link into a question you might submit on our Blog at blog.mycomputerworks.com
or by clicking FREE HELP right on our website. As always, if you have questions about this
particular video or if you have any training suggestions or comments, go ahead and send
an email to training@mycomputerworks.com. You can also subscribe to our YouTube channel
by clicking the Subscribe button above any of our YouTube videos. You can even find us
on Facebook and Twitter by clicking the links in the More Info section just under this video.
If you have any questions about My Computer Works or would like more information about
our services, please call us at the number you see below, or visit us online at mycomputerworks.com.
My name is Matt Bauer, thanks so much for watching, and we’ll see you next time.