Hi, this is travis with POSGuys.com today
we're going to be covering square and
hooking up your printer and cash drawer to
square so the square app is standalone
for connecting to your printer and the
Square Stand works with USB either Star
printers or specific Epson printers all
you need is the Star app so a lot of
people get confused and they'll download
like star SDKs or Epson SDKs these can
actually in fact make it so that your
printer won't be detected by square so
you don't need those apps so if you have
them you can go ahead and uninstall them
or at least make sure that they're
closed because they will interfere with
Square Stand so going over to Square
once you launch the application the
stand will connect first. If you don't
see the stand connected that means that
your stand doesn't have power or your
iPad isn't seated correctly and the
connection isn't good so make sure it's
connected to the Square Stand from
there in the bottom corner you're gonna
see a blue box with a number that's your
settings you go into settings and then
what you're going to want to do is to go
to printers what you need to do is
create a print station click the create
print station button under name we're
gonna have to name this so if you click
name then the iOS keyboard comes up and
we're going to call it new printer
and you can really name this whatever
you want and then under printer you're
gonna select your USB printer so in this
case I have the star and then if I run a
print test it prints out a little test
receipt so that's how you know your it's
working right there from there you just
back out click Save and then you're
gonna want to find your your print
station and you're gonna want to use it
so I actually have a duplicate here I'm
going to turn this off and then I'm
going to go to the new print station and
turn it on and there now it'll use that
new print station switching over to an
Epson printer I have the t22 USB and I
have it plugged in already with its
power in USB connection if I go to that
same printer station and under printer
instead of having the star being
displayed you'll see the Epson displayed
now if I select that and print a test
then I've now switched from a star for
near to an Epson printer note again that
I didn't install any separate utilities
I just plugged the printer into the
stand and let the software detect the
printer you don't need to use the Epson
TM utility for that if you're using an
unsupported device when you connect to
the squarest and don't see a warning
let's say USB device not supported if
you're seeing that that means that
printer is not currently in a mode that
is supported by the square stand or that
printer altogether isn't supported by
the square stand we have a list on POS
guys comm that lists all the currently
compatible printers make sure your
printer is on that list as far as
plugging in your printer there are three
cables that will be plugged into your
printer they all go into the back of the
printer
the first cables can be the power supply
it's gonna the power supplies built into
this printer so it's gonna be a single
cable that goes into the biggest port
there then you have your standard USB
cable this is an A to B cable so the end
that's sort of like a trapezoid shape
will go to your printer and then the end
that's like a rectangle will go into the
square stand and you connect it by going
to the power supply and they have a USB
splitter you connect it to the splitter
and then the other end goes into the
drawer and your last optional cable is
your caster cable so this is gonna look
something like a foam cable one end goes
into your cash drawer and then the other
end goes into your printer if you're
using a star cash drawer be very careful
to make sure that the N mark printer
goes to the printer and the N marked
cash or goes to the cash or if you flip
it around then it will not work if it'll
look like the cash or won't open once
you're done you can power on your
printer and then it should be detected
by the stand once your printer set up
you can go ahead and test your cash
drawer if you have that plugged into
your printer you go to the cash drawer
button and then you click test drawer
and your jar will open again if you have
a USB cache right you will hook up the
capture cable directly to the stand you
wouldn't go through the printer you can
only use a PG capture at this time and
MMF or a POSIX USB castra will not work
with the squarest and BPG only so that's
the basics for setting up your printer
and capture with square remember you
don't need the utilities on that and
there's a list of compatible printers
you cannot get any printers outside of
the compatible list they just will not
be detected by the stand for Bluetooth
or Ethernet setup it's a little
different you're still going to use the
same print station setup but the
connection will be required to be made
outside of the software you have to use
pair with bluetooth first or you'll have
to have your printer on the network
successfully before it'll be seen by
Square with all printers purchased
through POS viacom our support team is
there to help so don't feel like you're
alone if you have square and you have a
printer purchase through POS guys please
give our support team a call and they'll
be happy to assist you for more
information on our products or to
purchase please visit us at posguys.com
thanks