Hello everybody!
In this video, I want to talk with you
about what is AutoDS's managed orders system.
So, first of all
first introduction about what is this system and how we came to create this system.
Our main goal in AutoDS is to automate your daily tasks
and as you know sometimes ordering is a task that takes a lot of time.
So, In AutoDS we have two different systems to automate your orders,
the regular one is the automated orders where you add to AutoDS
your ordering account and then we use this account to process the orders for you
using your accounts.
The managed accounts system is another automated orders system
where we use our own accounts to process the orders for you from A to Z.
What does it mean?
Basically, it means that all what you need to do is to subscribe to this type of auto ordering in AutoDS
to the managed orders system and then you need to load balance into AutoDS
and from there we will process all of your orders for you
fully automatically.
Let's see how it works. The first step will be to subscribe to the system.
How to do that?
Firstly for some of you, you will already see that you subscribed automatically
depends on many different factors if you already subscribed and if we subscribed you automatically or not.
Like, how much time you are on AutoDS?
Your account size and different other params.
But if you have this load balance
button here on the orders page, It means that you already subscribed.
If you don't have it, all that you need to do is go to the chat here
then choose here the managed orders accounts
Click Done
then what you need to choose here is to manage accounts opt in
click done
and then let me show you
and then you will have this message which gives you a link to a form
to subscribe to the managed account system.
So, basically you have here the managed accounts
you can write here that you want to subscribe and that's all
and if you just want to subscribe
all what you need to do is to basically fill this form within 24 hours maximum
you will see this button that appears for you.
So, in the ticket description just write "I want to subscribe to the managed accounts." That's all
So, after you already subscribed, the support subscribed you or you already subscribed automatically
it doesn't matter;
the next step will be to load balance.
Now, the managed accounts system will be supported for many different suppliers in the future.
Right now if you want to see for which suppliers it's already supported
what you need to do is to go to the monitors page;
orders processor; and here in the bottom you will see the supported systems
the Amazon for now its Amazon and Home Depot
maybe you will see here that Home Depot will disappear for example and in this case it means that
for now it's closed because too many users or just closed it.
Just an example because we always want to be in control and give you the best costumer experience
and support that possible as we always use to do in AutoDS.
So, how to load balance into the AutoDS managed account system?
The first step will be to click the load balance button and add our account.
So, I click add account and here I have two options
the first one is PayPal account where I just put here the account name
for example "Lior1" first name, last name
click add payment account and then it will redirect you to PayPal
you click approve, maybe you will see there that it will charge your credit card
it's not right it will charge you only if you don't have balance on your PayPal account.
So don't worry about it and your account will appear
after that here like we have this account for example
The status should be active to be able to use this account.
To load the balance using your connected PayPal account
what you need to do is to verify that it's on active status,
choose the amount of balance that you would like to add then click
then choose the relevant PayPal account
click add balance and balance will be loaded immediately
Now, after you do the refresh you will see here the balance and you will be able to process your orders
if anything fails because I didn't have balance you can just click the red button
and send it back to process.
The second thing here is that if you want to load balance using Payoneer
one second before we explain this you need to understand the fees are different for PayPal
or Payoneer
For PayPal we take 4% for each balance loading and you will see that here
maybe it will be changed so always check here what is the percent
For Payoneer right now we don't charge any percent but again always check before you do
the balance loading in case something changed after I recorded the video.
So, I click add account here if I want to use Payoneer I will just write here my Payoneer email
I will write the first name
last name,
click add payment account, exactly the same as we did with PayPal
but here we will not need to approve anything on Payoneer side.
All that we need to do is from here, just to go to Payoneer after we added our account
we click add payment account and just go to Payoneer and send money directly from your Payoneer account
to our Payoneer account and that's all.
Within up to 24 hours the balance will be loaded automatically to the system.
Now if you want to know the exact Payoneer account that you need to send the money to
Go to our help center or check below this video, I will write there also the link
put here managed, you will have here the guide about how to load the balance and just search here for Payoneer.
You will see exactly to where you need to send money right now for example
It's to Lior@AutoDS.com but always verify here in number five.
So, after you loaded balance and you see the balance in your account here
How the process works? We have two different types of auto ordering even for managed.
So, let's see how it works.
The first option is if I go to the monitors page
orders processor as I said before and I turn on the auto order,
in this case, the orders will just go and start the automatic process immediately.
If it's turned on by the way remember to check this
This is super important, firstly you need to check this for example if you want for Amazon
and then you need to decide if you want to check this one or not
If you check this one, what will happen if something very easy
the orders will go and start the orders processing immediately and automatically
if you don't process it you will have a green button like this that when you click it
it will send order to the automatic order.
What is the process? The process is very easy.
First when the order arrives if the auto ordering turned on
It will go to status in order process if it's not turned on
so you will see this green button which will do the same action.
Then it will go to ordered status, shipped completed, and that's all.
Our regular auto ordering process in AutoDS
step by step it will change the statuses for you.
What happens if you want to cancel the order?
So, if the order went to status ordered and the buyer contacted you on eBay and asked for cancellation
What will happen is that you will have here a button of cancel order
just choose this and we will reply to you as soon as possible
we will try to cancel it on Amazon and if we fail with the cancellation
you will get an email that the order couldn't be cancelled and that you need to reach your customer
and explain him that he needs to return the product back after he received it.
If you want to create a return
what is the return process?
So, for returns the process is super easy
What you need to do?
You need to change here to status return, you will see that if the order was processed by us automatically
and by the way we'll also see here a small icon of managed accounts of two people
who handle something so when you change to return.
First you will see a status of return pending.
Second, after we process the return for you, you will have here a button to download the return label.
Third, after we got the money back from Amazon because your buyer shipped using the return label;
you will get the balance back to you and you will just get money back from us to your account directly
for the successful return and the status here will be moved to return completed.
The last thing here, how do you follow up the balance?
So, if I go to load balance
I will have here the button of history and here you can see all what happened in your account.
For example, AutoDS managed account balance
So added balance and then you will see the processed order and then you will see refund for example
and everything here you will see if we charged you or if we refunded you and the remaining balance
after each of the actions everything will appear on this page
So, this is the process basically for Amazon right now the orders processing almost immediately
it's only few minutes for Home Depot it takes a little bit more time because people do that for you manually
but you have a free mind using this it will save you tons of time this service and
I'm sure that you will like it, it will save you a lot of time no cancellation orders
because if the order will be cancelled on the supplier side
we will process the order for you again and again until it processed successfully
it shouldn't happen but this what happens in cases of any type of cancellation
like credit card doesn't went or something like that we will always handle it for you
so you really have a free mind and you don't need to spend time on these type of tasks
for your account.
About the tracking numbers, also it will be updated automatically in AutoDS
and in eBay, in case of Non-API, you will just see the tracking number here
and the carrier here and you will be able to copy it to eBay manually or with any other tool if you want.
I hope that you liked this service and that you will use it and it will save you time so you can
really focus on grow of your eBay dropshipping business or Shopify dropshipping business
if you are using our Shopify platform.
See you in the next videos and I wish you goodluck for any other questions
just reach us in the support. By the way to get the support choose here the managed support
and here manage accounts support choose why you contact us
submit the ticket and there our team will reply you within up to 24 hours and usually
it's much much much faster.
Again, I hope that you like the system
see you in the next videos and I wish you good luck and for any questions reach us in the support
ask below this youtube video about general questions and technical questions about any
dropshipping questions and we will respond you
bye bye