Wacom Cintiq Pro 27 - General installation (Mac)
Let's open the Cintiq Pro master carton.
Use the cardboard handles to pull out the product box.
This is the Cintiq Pro 27 carton box.
Let's have a look at what's inside.
What you see first is the Cintiq Pro 27 main display nicely packed in this black cloth.
Let's remove it here.
Put it aside for the moment.
Then you will see the main accessory box down here with a couple of QuickStart guide notes.
If you open that box here, you will see all the cables inside.
You will see the video cables, the USB-C cables, the USB cable, some power plugs
plus the pen tray.
Within the pen tray, you will find all the accessory nibs and accessories for the Pro Pen 3
which is packed in here.
You will also find your printed copy of the Cintiq Pro QuickStart guide.
But there's more.
Let's close this for a moment.
There's another box at the rear end, don't miss that one.
You can pull it out on the cutout.
If you look in this one,
you will find the power supply with some additional power plugs in here.
Now let's have a closer look what's inside the Cintiq Pro 27 box
First of all, the Cintiq Pro 27 main display.
Please note that you should not put the Cintiq Pro 27 flat on the table.
You can only use it either with the Cintiq Pro 27 stand
or the VESA 100 compatible mount or monitor arm.
Besides the Cintiq Pro 27 display, you will find the Cintiq Pro Quick Start guide in the box
and a couple of cables.
First of all for connectivity the USB-C cable which you can either use for data and video or both.
For PCs that don't have the USB-C port you can use USB-C to use USB-A for the data connectivity
and for video signal you will find a mini DisplayPort to DisplayPort cable.
Last but not least, an HDMI cable for the video signal.
Next you will find also the Cintiq Pro Pen tray in the box
plus the brand new Pro Pen 3.
Last but not least, you will also find the power supply
plus the appropriate power cable for your respective region.
Now let's connect the already mounted Cintiq Pro 27 to a Macintosh
using the single USB-C cable connectivity.
To start this, I will open the flap on the left side, looking from the back, and lift it up.
Behind the flap you will see the USB-C connector on the left, a USB-A connector in the middle
and on the right, the power connector.
Let's start by attaching the power connector first.
Make sure that it goes firmly into the socket.
Then take the USB-C cable and do similar.
When properly attached, please put the back cover on and slide it down.
It snaps in successfully.
Now let's download and install the driver for the Mac OS operating system.
To do this, I go to www.wacom.com.
On the Wacom site on the top line I click on Support.
On the support side there is a blue button that says Drivers and downloads.
If I click there and scroll down a bit, the page shows the latest Drivers and downloads on the left.
Click on the blue button to download the latest Apple Macintosh driver.
Confirm download.
Here we go.
After successfully downloading the MacOS driver,
I start the installation by locating the driver in the Downloads folder.
Double click on the respective dmg file.
The driver installation utility opens.
There's an icon saying install Wacom Tablet PKG.
Double click on that one again.
Now the driver installation starts.
Click on Continue.
I happily agree to the license agreement by clicking on Continue again.
Click on Agree.
Finally, after clicking on Install,
the Macintosh operating system is prompting me for my security password.
Then I can install the driver.
Then very important, the installer has to modify some of the security settings on your Macintosh.
Please make sure that if this window pops up, you always click on OK
because we have to do some important settings to make your Wacom tablet work successfully.
Just click on OK and everything is now done in the background by the Wacom installer.
You will be prompted that the installation was successful. Click on Close.
If you want you can move now the obsolete Wacom installer to the trash.
Here we go.
Plug in the USB C-port to the Thunderbolt port on your Mac
and switch on the Cintiq Pro with the button on the back.
After the driver has been installed successfully, the Wacom Setup Wizard will pop up
and guide you through some basic steps in installing your Cintiq Pro 27.
Just click on Start.
Then you will get a quick introduction on the ExpressKeys
on enabling or disabling the multi touch feature by using the switch on the back side,
and how to register your Cintiq Pro 27 to get access to the bundled free software
and also to register for future offers coming from Wacom.
To do this, you can simply click on Register my device.
If you want to immediately start working with your Cintiq Pro 27,
just click on skip and then you can start doing setup in your driver.
Now let's click on Register my device and see what happens.
I can either sign in to my existing Wacom account or if I have never registered,
I can use my social media or my Google accounts.
Or I can just click on Sign up to set up my own Wacom ID account.
I have entered my credentials here already and I'll click on Submit.