I'm not earning enough! That is a common complaint for drivers.
Stick around and let's talk about how you can increase your earnings.
I'd like to start by saying a big thank you to all the people who have subscribed, commented, liked,
done all that good stuff and a very special thank you to those people who have used my
referral code to activate their new UberEats account. So for those people who have done
that uh welcome to the platform and I hope that you are enjoying your UberEats journey.
Feel free to use my referral code it's in the description down below and it costs you nothing
but obviously it helps me greatly to invest in the tools required to continue to make content. Okay
so onto the reason for this video. I've received a few emails from new drivers who are not earning
the sort of hourly rate that they want to earn and I thought we could discuss a few reasons why
that might be. There are a few things to look at. The first one would be the number of trips
that you're doing per hour. You really need to be doing four to five trips per hour to get to that
sort of thirty dollars per hour mark. If you're not getting four to five trips per hour then
there might be a couple of reasons for that. The first one might be the location. Is the location
that you're working in busy? Are there a lot of restaurants? If your location or your area doesn't
have a lot of pickup points then you're just not going to get the number of orders that you need
to make four to five trips per hour. In this case I recommend logging into a
logging into the app in a high density area and that might mean that you need to travel.
So if you live out in the suburbs where there's not a lot of restaurants or not a concentration
of restaurants then, you know, get in the car drive 15-20 minutes to a place
where there are a lot of restaurants and spend your whole shift around that area.
The other reason why you might not be doing four to five trips per hour is your efficiency. The
questions that you need to ask yourself to to sort of assess your efficiency. Things like are
you waiting for a long time to pick up an order? Are you having trouble finding restaurants? Are
you having trouble navigating to the customer? Does it take you a long time to park your car?
So all of these things will impact your trips per hour. Four trips per hour is equivalent
to one trip every 15 minutes so if you're taking an extra two minutes to park your car
waiting at the restaurant for an extra three or four minutes and then taking another two minutes
extra to find the customer uh you know all of a sudden your 15 minute trip blows out to 23
minutes and you've just lost all that efficiency. All of a sudden you're doing 2 or 2.5 trips per
hour and you're just not going to get the hourly rate that you want to make if that's the case.
So how do you avoid adding all this extra time to your trips? You need to carefully pick the
orders that you accept so that you know you can park at the location where you need to pick up.
You need to think about where you're dropping off. Are you dropping off in a location where you'll be
able to easily pick up more orders? Do you know the neighborhoods where you are delivering so
that you can navigate around the streets easily? All of these things will come with experience
and I would say on average a new driver will need at least one month and maybe up to three months
to really get the hang of where they want to deliver. Knowing the streets, knowing the
restaurants, knowing which restaurants you can pick up at quickly, you know. Some restaurants
you can pick up very easily uh when it's not busy but when it's busy they're really slow so
you've got to know all of these things but you only know that through experience. If it's your
first day or your first week or even your first month do not be concerned about the hourly rate.
You need to have experience. When you have experience you will earn more. The best
thing you can do is focus on learning and becoming more efficient because when you're more efficient
you'll do more trips per hour and you'll earn more money. Another thing you want to look at
is the time of day. So what time of day are you delivering? Are you logging on when it's busy
to maximize the time that you are on the app? Are you getting surge pricing on top of your base pay?
Are you getting promotions? Are you getting boost pricing? All of these things will add
um you know extra money on top of your hourly rate. Now the current market conditions for me
here in Adelaide is actually quite slow and it's been difficult to maintain $33 dollars per hour
so last quarter was just finished. I think I made about $32 something $32.80 maybe per hour
um so it's gone backwards a little bit and it's definitely noticeable
on the road. It's been a little bit quiet. Uber has even come out in their
public statements and said that they are focused on reducing uh the incentives that
they pay to drivers. This is to increase their profitability. If your market is currently quiet
you can try other apps so you know I know here in Adelaide Doordash is quite popular uh menu log is
another one but I don't recommend that in Adelaide but certainly doordash seems to be quite good.
I do have a doordash account or I did have one. They just deactivated me because maybe because I
haven't used it. Another item that does help your hourly rate is tips. How do you get extra tips?
You provide good customer service. It can be a little bit tricky to do because we're not
necessarily dealing with customers direct at the moment. What you can do is communicate with the
customer through the app, you know, you can let the customer know that you're on the way.
You can leave the customer a note when you leave the food so leave a nice little note that says
you know left the food on the doorstep. You can put a little emoji or an emoticon.
So you might have seen in some of my videos when I leave food on the doorstep I write "doorstep"
and I put a little smiley face because that's the only way that I can communicate with the customer.
So I'm telling the customer in the text message that I'm happy to deliver their food and it just
might make it a little bit easier to get a tip. You can't rely on tips but
if you can get tips on you know one in ten deliveries that will increase your hourly
rate over time and for those watching overseas, Australia is not a tipping culture so this is
why I'm saying you need to focus on tips because in other cultures it is quite normal to receive
tips and that's part of your hourly rate but here in Australia it's not normal so if you can
work to increase your tips then it will increase your hourly rate. So just to wrap up if you are a
new driver don't be too concerned about the hourly rate. Spend some time getting to know your area.
Get your process working as efficiently as you can and then you can have a look at the hourly rate.
If you are an experienced driver hopefully some of these things that I've talked about today you
can have a look at. See if creating some more efficiency in your process will increase your
your hourly rate. As mentioned if you are thinking about starting UberEats
feel free to use my referral code down below it doesn't cost you anything,
helps me greatly to invest in the time and the tools to keep this channel going. I've talked
enough for now, it is almost half past 12 so the lunch rush is well and truly started. I'm going to
try and get three or four deliveries under my belt today before I go back to work let's go.
Hey everybody my battery ran flat while I was recording that video. My car battery!
So I've just picked up this is a jump starting pack and it's going to let me jump start the
car. Lucky I was pretty close to home and I was able to walk home and get it.
So it's good to keep something like this in the car
in case you need to jump start your battery
So how's that? The day that I want to do a video about efficiency
I've got to go for a 20 minute walk home to get a battery jumper so yeah maybe don't listen to me.
Maybe just go out there and do what you're doing because you're probably
making money while I'm standing here messing around with the battery.
okay I'm back
it's now 12 44. So I'm running out of time. I'm going to try and do two or three deliveries
and then get home and get ready for my afternoon shift. Okay so I have just picked up that order
and it's not great but I just want to get something under my belt here at lunchtime
and because I've been wasting time I just want to get it and drop it off. I might pick up something
uh up there. It's dropping off in a very residential area
so there probably isn't a lot of pickups up there but we'll see so on my way there now.
Just picking up Michelle.
Thank you, have a good day.
Okay we are on the road. So this order is not an order that I'd normally take. It's
uh it was about $14 for 14 kilometers, something like that, so I prefer to have a better
dollar to kilometer ratio but because I had to mess around with the battery I just wanted to
get some earning under my belt today. And normally I go for orders that are about you know six,
seven, eight dollars and I try and knock off you know a bunch of those quickly.
This this order at $14 or $15 is effectively like doing two orders for me so even though
it's only one trip it's effectively like doing two trips but if you look at the time
they're saying half an hour and I think it will be less than half an hour so effectively this order
does give me roughly $30 dollars per hour so from that perspective it's okay. But the problem is
we're dropping off in a location where there's not a lot of restaurants so there's not going
to be a lot of opportunity to pick anything up but because I've already wasted a lot of time
today I just wanted to get this one done, earn something at lunchtime and then go back to work.
If I'm lucky we'll pick up another one
up in blackwood and then I can call it for the afternoon and head back to work.
Okay we've dropped it off and it's now ten past one so I think that took about 20 minutes
a little bit over 20 minutes and I figured that that would be the case based on the restaurant,
my proximity to the restaurant, the time of day. I figured that I would be able to get
that delivery done in less than half an hour which was the original quoted time
but I can only do that because I've been delivering on the app for many, many hours.
So as a new person you don't know that so that's why I say you just need to get some experience
and the earnings will come. I'm going to head back through the Adelaide hills town of Blackwood
and hopefully pick up one more order on the way through otherwise
I'll be logging off and going home. What a lunch shift hey? I've spoken to you
fine people. I've been for a 20 minute power walk to get a battery charger.
Made a video. Done a delivery. I need a break from my lunch break.
So I got the order that I want that means that I'll make about 20 and
probably will have worked for about 40 45 minutes so that's okay. I didn't think I was going to work
at lunchtime today so anything I'll make this afternoon is just a bonus.
My main shift will be this evening.
thank you
That's the second order dropped off but essentially it's like doing three trips
because the first trip was a big one. So I think we're online for, let's have a look,
39 minutes and we made 20 dollars so basically 30 bucks an hour that's okay. I've got a short drive
home now and get back to work. thank you all for coming along for a drive
hope it was informative. So I'll put my I'll put my earnings up on the screen here.
Thank you for watching. Thank you for your support. Please thumbs up, like, subscribe,
do all the good stuff. If you want to start delivering on the ubereats platform
feel free to use my referral code, support the channel and we'll see you on the next one.