>> [MUSIC] Hello everyone, and welcome to Microsoft's Unboxed.
[MUSIC]
>> We're bringing to you a very special episode
this week from the streets of Austin, Texas.
>> We're here talking to people about how artificial
intelligence affects their everyday lives.
>> All right. Let's go see what the people have to say.
[MUSIC]
>> If I say artificial intelligence or AI,
what's the first word that comes to mind?
>> Innovation.
>> Possibilities. It's so incredible where we could go with this.
>> A lot of data.
>> Think of a turing test.
>> Technology that's meant to help humans.
>> Fearful.
>> Intelligence. Is that repetitive?
I mean it literally is.
>> Is there such thing as artificial intelligence
as an intelligence?
>> New Frontier. Everything is going to be
transformed, business, culture, science.
>> A lot of people when they think of artificial intelligence,
they think of all the bad stuff that's going to come with it.
I'm excited about it, because I know
all that stuff that it's going to help.
>> Morphing of the human presence
and the computer presence into one.
>> It's just going to change so much,
and so much is going to happen so fast. It's inspiring.
[MUSIC]
>> Do you think that there's any way that artificial intelligence
is interacting with your day-to-day life?
>> I think you use it in ways you don't even really notice.
>> My phone knows where I am,
and what I want to eat before I am there.
Honestly, I'll look at my phone and there'll be an ad pop up,
and I will be like, "Oh,
how did you know I'm across the street from that?"
>> Literally, this morning
my friend called me and I missed his call,
and it popped up on my screen like, "Callback Andrew".
I was like, "What? Yeah."
>> Amazing.
>> Yeah.
>> Through artificial intelligence,
every person that I've dealt with a particular diagnosis,
we can capture all that information and now,
disseminate it so that you can do remote medicine.
>> Our phone sometimes, they do
auto-corrections and stuff like that.
>> I buy a lot of things on Instagram,
like a lot of things on Instagram because
their targeting is excellent.
>> I am also a victim of great Instagram advertising.
>> Absolutely I am.
>> It's a use like chat bots for customer service.
I wish it would get more intelligent.
>> Where would you like to see the future of AI?
>> Improving my quality of life on a daily basis.
>> Probably the home.
That's where you spend most of our time besides work.
>> AI, they'll be able to predict what people
needed before they even anticipated the need.
>> If I can have
this artificial intelligence but are
understanding what's going on with my customers,
what are their needs, what are their questions.
And as human a way as possible.
>> If we start to understand patterns of human behavior,
whether it's helping people get
better nutrients to their bodies or get walking more.
>> For tourism as well. Just like the subway.
A lot of the AI can help you
with looking up special events and stuff like that.
>> That's a great idea.
>> Yeah.
>> Like figuring out the sessions that
you would be most likely to enjoy.
>> Exactly.
[MUSIC]
>> I don't know about you, but I was really
impressed by everyone's answers to those questions.
>> Yeah. I was definitely like, "Wow!
Everyone really has a handle on AI,
and has an opinion on it." It was great. Yeah.
>> Yeah. Incredibly knowledgeable here on
the streets of Austin about artificial intelligence.
>> People know what's up. How about we go back to
Microsoft lounge and maybe discuss a little bit more,
maybe show some examples of AI in everyday life.
>> Let's go.
>> So Colleen and I are now back at
the Microsoft lounge in Austin.
It's very busy and very foliage filled.
Some people didn't realize they engage with AI,
all the time and it's really entrenched in our lives.
I have a couple of examples of
my favorite Microsoft services that use AI.
I think you have some as well.
>> I do.
>> One of my immediate go-to favorite ones is Bing.
I worked on Bing for a while.
What I love is when you do search something on Bing,
there's a very rich results page at the top.
It's not just a blue link, but they actually have whether you're
searching for scores from the World Cup or anything like that.
They actually have a very rich experience at the top
that serves up a little bit more content that you can engage with.
But additionally, what they're trying to bring in
some of these cognitive services in AI,
is really to help people be more educated.
For instance, if you search like,
"Is Kale good for you?"
>> It's something we all need to know.
>> Something we all might need to know.
They're actually going to pull up
results that defend both sides of
the argument to really
help solidify maybe their own opinions on the matter.
>> Or challenge their opinions.
>> Or challenges their opinion.
Basically, Bing is providing
these multi-perspective responses now and results for people,
so they can help create their own opinion.
>> In a time where there's so much misinformation out
there or the Internet feels skewed in a certain way,
it's great that you have a location that you can go
to see both sides of the argument.
So I'm going to be talking about Microsoft Translator.
It's near and dear to my heart,
because I sit on the Azure team.
>> Yeah.
>> One of the coolest ways that this comes to life
is in PowerPoint live captioning.
So, it's real-time speech recognition software
that is built into this PowerPoint presentation.
Maybe you don't necessarily speak the language of the presenter.
In near real-time, the presentation is
translated from speech to text,
and the captions show up on the presentation itself.
This is built on 10 years,
so nearly a decade.
Ten years is a decade.
>> That's a decade. Captain Hobbyists.
>> This is built on a decade of
natural language processing research.
>> Awesome.
>> Of course, if people are hard of hearing or deaf,
it allows them to more fully
participate in the presentation when it's happening.
>> Yeah. So I can imagine if we were in a lecture class and
maybe I speak a different language than the professor,
he can giving a lecture and the transcription would actually be
at the bottom in my language that I would recognize, right?
>> Yeah. You're exactly right.
In that use case,
actually in particular, is a really good one.
Because professors can actually go in and make sure that
certain jargon or vocabulary
affiliated with the topic, gets recognized.
>> Oh, that's cool.
>> Speaker might want to program
that every time an acronym is used,
that it's translated to the full extension of the word.
>> Sort of CVP is as Corporate Vice President.
>> Exactly.
>> So my other favorite example is called Resume Assistant.
If you're on Word and you're using Office 365,
If you pull up your resume,
it'll actually automatically recognize
that you're working on a resume.
Pop out this pane, it'll actually provide
suggestions of how you can tweak and enhance your resume.
So it'll actually scan and look at your career history and pull
together a little summary that you can put
at the top of your resume.
It'll pull in different suggestions of
how you can just make it a little bit more robust,
and design to just make things pop better.
Then, the coolest thing is it actually pulls in LinkedIn.
It'll see what your latest role is.
Pull in relevant roles from around your region,
so recognize if you're in Seattle, Washington.
>> Sure.
>> Here are the comparable roles you could look at.
Then, the coolest thing is it'll actually pull in
your LinkedIn contacts that work at those places,
so you can ask for a connection.
>> One thing that I always get tripped up with is making
sure that I am using the vocabulary,
that the rest of the people in my field are using.
>> Okay. Pull in, like I said
similar roles that maybe others have.
It'll pull in suggested terminology or how you can
relay what your work is in a more universal language.
That's all integrated into words,
so you don't ever have to leave and go back and forth.
Yeah, when you're saying that
the most difficult thing with resumes
was and you started I was like, "Well,
hopefully it's not that you trying to get a job because you
can't leave me." You're going to be here forever.
>> Always be looking for your next job.
>> Don't go anywhere.
>> Speaking of going somewhere,
we're going to keep this conversation rolling and
we're going to talk about seeing AI.
We've actually talked about seeing AI on the show before.
>> Yeah.
>> It's one of my favorite applications.
Seeing AI is a free app,
and ongoing research project designed for
the blind and low vision community that harnesses the power
of AI to open up the visual world and
describe nearby people, text, and object.
One of my favorite applications of seeing AI was
in a Satya Q and A session,
where he invited some of
the Microsoft employees who worked on the app on stage to demo it.
>> Yeah.
>> They held up the application to Satya.
Because it identifies the visual world
around you and describes it,
the description was a 40 something year old man smiling at you.
It was so sweet.
But of course, there are applications
outside of the walls of Microsoft.
>> Yeah.
>> Another really cool feature is text recognition.
Maybe you're in a restaurant and looking at a menu,
this is a great way to navigate that restaurant
and make sure you order the best thing on the menu.
>> Nice.
>> It can actually read handwriting.
I want to point to what I think is one of
the most critical aspects of the seeing AI app,
which is around currency recognition.
This can help a blind or low vision person
who is perhaps buying something,
getting back to some change.
It can help that person know or feel more
confident that they've gotten the right amount of change.
Because the seeing AI app can narrate that to them.
>> That's cool.
>> Yeah.
>> Very cool. It is really evident that AI is really everywhere.
It's absolutely enhancing and I think making
some of these more mundane or tedious tasks before,
a lot easier and more streamlined.
>> In this new era of AI
where it's infused into anything and everything,
we're still really committed to a people-first world.
>> Yeah.
>> So all of these AI applications are really
about amplifying human ingenuity.
>> So, what's up here?
>> Making it bigger.
>> Making it bigger and better.
So this takes us to our last segment of our show, Outside the Box.
She did not know I was going to ump around.
We're a little bit more literally outside the box in Austin.
So we actually don't have our other third character or a box.
So, I just have a question for you.
Hopefully, you have a question for me.
>> I could think of something.
>> Okay. Can we please get 30 seconds on the clock?
What is the most surprising thing you've seen in Austin?
>> The most surprising thing has been all of the scooters.
We don't have these scooter shares in Seattle.
>> Yeah.
>> It is wild how many of them are just zipping around town.
>> Too many in my opinion,
zipping around town.
>> It's obviously a really great way to get from
one side of the festival to the other side in time
to make sure you can have the most
jam-packed and exciting South by Southwest.
>> There was literally a line of them right there.
>> What has been your favorite meal that we've had in Austin?
>> Okay. We've had so many tacos and I could keep eating tacos.
I would probably say the first tacos we got on Saturday night.
It was a kimchi banh mi style taco.
>> It was delicious.
>> Oh, it was so good.
I wanted to basically just keep like,
I stopped talking for a good 20 minutes to everyone,
because I just kept eating these tacos.
>> On a previous episode,
you opted for tacos over pizza.
>> Then, I got a lot of flack for that by the way.
So people were like, "You pick tacos, really?"
I think it's because I knew I was coming to Austin.
I mean, I just set myself up for success.
>> You know I always love answering questions about food.
But if you have any questions that you'd like to ask,
please remember to send them to
the e-mail address below or comment below.
>> Please remember to subscribe to our channel,
and share it with friends,
colleagues, dogs, scooter buddies.
Actually speaking of scooters,
I've been meaning to try something else around Austin. All right.
We've had an amazing time in Austin so far.
Thank you so much for catching this episode of Microsoft Unboxed.
>> We'll see you next week.
[MUSIC]
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