I'm a young warehouse manager that takes ownership for anything and everything
that goes wrong this seems to offend my coworkers how can I fix it okay classic
dichotomy leadership question right there you've gone too far that's what's
happened you've gone too far so what you have to be do what you have to do is
don't be offensive when you take ownership when you take ownership you
can't be offensive when you take ownership some people get offended by
that so when you say hey you know what this is mine I got this that bothers
some people when you say you know what this is my fault now I'm gonna fix it
that even that offends some people what the tone just a tone yeah I'm like no
this is a my fault I got this and you do that three day three times four times
five times and awesome because I want everything is his fault not he's gotta
fix everything they he doesn't think I can fix it right
you can offend people with everything with all kinds of stuff you have to work
very hard to offend people mm-hm I mean there's people get offended when
you say something nice to him you know what I mean if you know what I mean oh
yeah I was watching uh I met I met the universe and the yoga dude that does
like yoga videos he's got red hair his name is Spears yeah
I met him just randomly getting off the plane but he's he what I as its peers or
Sears Sears I think it's yours maybe what I say Spears yeah yeah yeah yeah
very funny guy very cool guy and I was once I met him I was laughing I was
checking out a couple of videos but one of them was you know how to be offended
yeah and all things it's it's it's hilarious because that's exactly what
people the people who some people can get offended by anything yeah so that's
what you got to watch out for even when you're taking ownership people can
actually be offended by that if you go too far so instead of old fertile II
stepping up and taking ownership in this particular case and
you can tell but what what's going on here my brother here young warehouse
manager he's fired up he wants to make things happen he wants to get after it
and so what does he do he's like oh I read extreme ownership I'm gonna take
ownership of everything and that's a great attitude to have except for you
can offend people when you go too far cuz you got to read the second book that
I got so that you could you can balance that out a little bit so instead of
saying like hey this is mine I'm gonna take ownership of this and make it
happen instead you you know you look and so you
say hey you know what do you want me to take care of this oh hey you know what
that's probably in my department you want me to take care of that so that way
get away or like hey it seems like this should be something I should take care
of you want me to handle that instead of me me me me I got asked a question the
other day at a QA in the court the question started off with the the person
started the question with I've got the moat I've got the question that everyone
in here needs answered so out of the gate I was like okay so we have a
situation here right because that immediately tells you that in that
person's head they've got they've got the question that everyone needs answer
so there's already an ego scenario happening like out of the gate so same
thing here you don't know if you're gonna touch someone's egos right and so
when you say look this is my deal and I'm gonna fix it like some people will
take offense that so again you soften those a little bit try and give credit
up the chain of command right try and give it credit down the chain of command
instead of all take ownership it's like hey we got what if you say we when when
credit gets dulled out get past that credit on pass it to your peers passage
your subordinates pass it to your boss so that's it take ownership what you
need to do at this point young man is take ownership of being
offensive and when you do that you're gonna be
less offensive you're gonna be more covert hey guess what remember I said
earlier like you don't get to pick the boss you you don't get to pick your boss
you but you get to pick the relationship you have a go you don't
to pick your your Pierce you don't get to pick your support us you get your
team okay hey can you pick them yes you can quit your job can you hire the right
people yes you can but look what you got is what you got you gotta work with it
you know everyone man I wish everyone was more fired up like I am like that's
not gonna go well you know is it it's great that you wish that that's not
gonna go well what you have to do is you gotta you got it you got him here's
another one this is similar right Millennials
well hey one of the things that what a thing this is a very simple you know
I've done the Millennium questions a thousand times and you know the Vietnam
veterans that Vietnam draftees compared to the like hey we can talk about that
again we don't need to but if you've got up if you're in charge of Millennials
and you think to yourself Millennials thinks everything's they
think everything centers around them what do you do as a leader yeah you know
what I do as leader I make everything center around them and they perform and
then they get after it and as they grow up they learned that everything doesn't
sit around them but I bring them there why because I form a relationship why
because I listen to him why because I understand mm-hmm so you don't get the
team that you want you don't get the boss that you want what you do is you
play the game up and down the chain of command and form relationships up and
down the chain of command that you want hmm what relationships do you want from
up the chain of command you want them to listen to you you want them to give you
what you need to do you want them to get out of your way and let you do the
mission what about down the chain of command you want them to support what's
happening you want them to get after their job you want them to step up and
lead that's what you want hmm if you have an antagonistic relationship
because your Millennials think everything's about them well then guess
what you're not gonna be able to have any influence on them any real influence
you can have the imposed will on them mm-hmm but the imposed will is a is a
paper tiger right it's not real it only lasts when you're there and guess what
they're doing they're looking for another job
so take ownership of being offensive and be less offensive and more Cofer and can
you know what young warehouse manager keep getting
after it and it will pay off and the fact that your des fired up and you're
crushing it crush it with a little bit more tact and you're gonna one day
you're gonna be making it happen yeah only got time for one more question
yeah to add though a little tip I think that I think you taught this to actually
I realized this when I embraced extreme ownership you can't say hey I'm gonna
take extreme ownership of this like it's one of those things it's like just like
taking the high ground right get in like a thing with somebody yeah you can't say
I'm gonna take the high ground and then it doesn't work like that like it really
just gave up the high ground when you announced that you were taking the high
ground gave it up exactly right same thing with extreme Watership like in my
situation so if you're a very good point at court and the thing is I get it man
when you're like you know I'm taking and he even said I take ownership of
anything and everything that goes wrong anything like straight up he's your guy
right so it might indicate he's doing this but he could be going hey guys no
worries I'm taking extreme ownership of this situate you know like if you say
that kind of stuff yeah I could see a somebody what's odd and this is a very
good thing to understand about human nature everyone's jealous of you
everyone's jealous of each other everyone's jealous of everyone else no
one wants you to win right it's just like so when this guy is stepping up
until the crowd starts to pick at him they start to pick at him and they want
to make him they want to pull them apart that's generally what the crowd wants to
do to you when you step up when you elevate yourself generally wants to pick
at you and pull you down obviously think you yeah exactly exactly so if you're
aware of that then you can combat it by when instead of elevating yourself in a
overt manner wherever and see you saying I'm gonna
take ownership this right now and get it soft no use if I can say hey you know
what this is probably my fault do you do you want me to let me let me try and
take some time to get it fixed everyone goes they are actually kind of
happy they're like yeah it was your fault
they kind of they're kind of like it's okay with them where as opposed to I'm
gonna take ownership there's this is dichotomy leadership you're red extreme
ownership awesome you gotta read dichotomies you