If you watch my show everyday and why wouldn't you, you know that I like to
reward people for their kindness and I recently got this letter from someone.
It says, hi Ellen, because of you and your love for animals and people,
I have started my own pet therapy group called Retrieving Hearts.
Be kind to other is what we're about.
There are 10 dogs in our volunteer visit sick kids and
the elderly in a weekly basis.
I love giving back but there is one person in my life,
I'd really like to help out my mom.
She has been through a lot this year and never does everything for herself.
We love your show and getting tickets would be a huge check off our bucket list.
My fingers will be crossed until I hear back, sincerely Catherine.
So that was a reasonable request and so I thought that I would surprise her.
I sent Jeannie to North Carolina.
>> [APPLAUSE] >> I'm going to give her a call,
but I will not be Ellen, I'll be Carol >> [LAUGH]
[SOUND] >> Hello?
>> Hi, is Catherine there?
>> This is Catherine. >> Catherine,
this is Carol from the Ellen Shop, happy holidays.
>> Hi, Merry Christmas, how are you?
>> Hi, fine, fine, fine.
So we sent you some new dog products to test for our store.
Did you receive the packages?
>> I sure did, yes ma'am.
>> Mm-hm, both of them?
Okay, I'm looking at my list here.
I'm checking the list here, you were suppose to receive one more package.
Did you get three?
>> I got two packages.
>> Mm-hm, my goodness.
Let's see, the third one might be at your door right now.
Could you just maybe check your front door?
>> Yes, I'm checking right now.
My God, someone's knocking.
>> No, really?
>> [APPLAUSE]
>> Hi, Catherine.
>> [NOISE] >> [LAUGH]
>> So a big reason I want to meet you is
because if the work you do.
Why did you start retrieving hearts?
Tell everybody about that.
>> You Ellen, being kind to one another,
that is, we tag you in everything.
We are so thankful, and me, for everything that I have in life and,
if I can just take a small part of what I do and give back to others and
show kindness maybe through me, someone else would do it.
And it'll pass on and on and my God!
[NOISE] >> All right, if you really want tickets
for the show, I'll gonna make you work for him, here's what you have to do.
Do you think you can eat a jar of Nutella in an hour?
>> I can eat five in an hour, yes.
>> [LAUGH] >> All right, bring her the jar Jeannie.
Do you have the jar with you?
>> Okay, yeah.
Here's your food and here's- >> [LAUGH]
>> All right.
Ready?
Go.
>> [NOISE]!
>> [LAUGH] >> You can stop, you can stop.
>> [LAUGH] >> Well here's what I love about you,
I love your attitude, Catherine.
So Jeannie, go ahead and give her the tickets.
>> [APPLAUSE] >> And
>> [APPLAUSE]
>> Little Nutella on your lip.
>> Reno.
>> All right.
Little more Nutella on your lip, right there, help her out, team.
>> My god, I'm going through [INAUDIBLE] >> [LAUGH]
>> All right one more thing,
one more thing Nutella is celebrating
people like you in the campaign they are calling spread the happy.
And they wanna continue helping you, and
they wanted you to continue with your work, so they gonna give you $10,000.
>> [APPLAUSE] >> Ellen, I love you!
Ellen I love you!
>> What you're doing is so amazing,
you're combining being kind with animals and
helping people with animals, I love that.
If you know someone that is spreading happiness in their own way,
go to my website and share their story.
We'll be right back.