hello my name is Richard McMunn from the
interview training company past my
interview comm and in this tutorial I'm
gonna teach you how to pass a civil
service interview now it does not matter
which department within the civil
service you are applying to join I
promise you if you have a civil service
interview coming up you do not want to
miss this presentation I'm going to give
you a number of sample interview
questions and more importantly high
scoring competency based answers now
before I get into those questions and
answers a very warm welcome to this
interview training tutorial my name is
Richard McMunn that's me there in the
center I worked in the public sector for
over 17 years and I've been helping
people for over 20 years now to pass
their own interviews and in particular I
focus specifically on giving you really
high scoring answers to the interview
questions that you are likely to be
asked during your interviews now please
make sure you do subscribe to my channel
by clicking the red button below the
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also I would very much like it if you
gave the video a thumbs up thank you
thank you very much okay let's get
straight into those civil service
interview questions and answers the
first questions of your civil service
interview why do you want to work for
the civil service and what can you
specifically bring to the role so they
want to know why you want to work in the
civil service but more importantly what
you can bring to the role specifically
so here's my suggested answer to these
questions the civil service is an
exemplary organization that sets itself
high standards having studied the
competencies required to perform this
role I believe they are a suitable match
for my own experience my own attributes
and also my career ambitions I am
someone who can walk to very high
standards I can't collaborate seamlessly
with others I can carry out lots of
tasks all at once and I'm also able to
embrace and adapt to change as and when
required I want to work in an
organization that is continually
learning growing and developing I would
also like to work for an organization
that gives its staff the opportunity to
thrive
develop within their role I believe the
civil service is the organization that
will allow me to fulfill my career
ambitions and I would look forward to
spending many years within this team if
I am successful at interview today so
that's a strong answer it demonstrates
you have confidence you know why you
want to work for the civil service but
more importantly what you could bring to
the role now if you would like to
download a copy of these please do watch
the video from beginning to end and I'll
tell you where you can download a copy
of these and in total 21 civil service
interview questions and answers let's
move on to the next question
what do you expect the best and the most
challenging parts of working in the
civil service will be now personally
I've worked in the public sector for
many many years there are some brilliant
aspects to it but there are also some
challenging aspects however you have to
be very careful how you respond to this
question here's my suggested answer for
you I expect the best elements of
working within the civil service to be
the fact that you get the opportunity to
make a significant difference to
people's lives and the communities in
which you are serving and representing
through your work
I would also imagine the best parts of
being able to collaborate with the many
different departments within the civil
service due to the vastness of the
organization in respect to the
challenging parts I feel these might be
the facts that it can potentially take a
long period of time to get approval for
innovative plans and ideas to be agreed
however this is to be expected due to
the size of the civil service but also
the fact that you are responsible for
taxpayers finances and on that basis
they must be spent wisely so that is a
and it's a mature response to the
question you know the good parts but you
are aware of the challenging parts
however you understand that they are all
part and parcel of working in the civil
service
the next question explained a situation
you were in where you have to juggle
lots of tasks all at once so this is
this is assessing your ability to carry
out lots of work and different tasks all
at once it's an important part of
working in the civil service you'll have
loads of different tasks to do so they
want to know a situation when you were
already in that position you've already
done it so here
I suggested answer to that question in
my previous role as an administrator
another department asked my manager if I
would work for them in addition to my
own duties and responsibilities
basically to cover sickness absence for
a four-week period I informed my manager
that I was happy to take on the
additional work to help out the other
department during this four-week period
I literally had to manage to lots of
workloads and I achieved each task by
remaining calm
prioritizing each task as on when it
landed on my desk and also about asking
for assistance from other members of the
team as and when I needed it at the end
of the four-week period I was very
pleased about the fact I managed to
complete all tasks concurrently and
helped out the department during their
time of need
I actually feel I'm very good at
juggling tasks and I'm happy to take on
extra work as and when required
whilst working for the civil service so
what you're doing at the end is you're
qualifying the fact that you're prepared
to do extra tark's tasks and you
actually feel that you shine during that
particular aspect when you have to take
on lots of work so that's a good answer
to that question I'm gonna give you
another civil service into your question
in a second but if you click the link
that's appeared right there in the top
right hand corner of this video it will
take you through to my website pass my
interview comm and you can download all
21 civil service interview questions and
answers and have them on your computer
within a couple of minutes flat let's
take a look at another civil service
interview question tell me about the
time when you have to influence a
manager or a supervisor really difficult
question tell me about a time when you
have to influence and manager or
supervisor because working in the civil
service they want everybody to
contribute and put forward ideas so if
you've got a really good innovative idea
you want to be able to put it forward an
influential manager in a respectful and
positive way so here's my suggested
answer in a previous job I was part of a
working group that was tasked with
assessing overall company performance it
was our job to assess the performance of
the company with a view to coming up
with innovative ways to improve the
business long term whilst working with
other members of the working group I
came up with a suggestion for improving
the efficiency of the business through
outsourcing basically my suggestion was
to utilize external experts
and contractors to carry out specific
tasks that were normally completed
internally I put forward my suggestion
on behalf of the working group to my
manager and initially she was
understandably skeptical however once I
had delivered an in-depth PowerPoint
presentation to her that included the
key benefits of the plan she agreed to
give it a try for a three-month period
after the trial period was over it was
decided to make the outsourcing
suggestion permanent because it was so
successful at increasing efficiency and
also reducing company costs overall so
that's a good way that you've
demonstrated respectfully that you've
put forward a suggestion and then you
have influenced your manager by giving
them additional information but more
importantly you are identifying the key
benefits of your suggestion which is
really important during a persuasive
argument okay so if you want to cast
your civil service interview based on
myself who's that many many years
experience working in public sector but
also helping people pass their
interviews please click that link below
the video or go to my website pass my
interview comm and you can land straight
on the civil service interview questions
and answers page and download those
important documents and the workbook to
help you pass your interview thank you
very very much for watching I hope you
enjoyed that tutorial and I wish you all
the best in your pursuit passing your
civil service interview have a great day
and thank you very much