Hey there and welcome back to #AskBestPractice in this episode we're talking
about why the ISO 9001:2008 standard has been revised and the 2015 standard has been
released stay tuned.
Okay so on the ISO website we've been talking looking at
and talking about the changes and this is
the little guide that you can download we'll put the link in the comments below
in the description below why has the ISO standard been revised?
Now what happens from time to time is that the ISO, well not what happens,
the ISO standards are meant to be or are intended to be a good operating skeleton
for an organization. Now iso 9001 it's been around a long time I'm a great
advocate I'm a huge advocate for the iso 9001 standard and using it as the
management system to implement your business plan. And this is a bit
tongue-in-cheek but what I think most organizations need is a good
quality management system to implement their business plan. So that's what this
is all about, so it's important for the ISO standards to keep pace with how
industry is changing and updating and evolving. Now because there's such
complicated documents and it's such a large community that puts them together
it does take time so even now in 2017, 2018 we're talking about iso 9001 2015
and for those organizations that have got the 2008 revision of the standard
you're due to transition by the 23rd of March or let's say March 2018 and
importantly by the end of 2018 say September it's important that you've
adopted and you're using the new version of the standard. Now importantly I'll go
through the changes in another video but why do they change they change to keep
pace with business and what I think in the 2015 version of the standard is it
has changed to this approach of corporate organisations and larger
organizations that use these sorts of standards adopting risk management and
risk based thinking which is absolutely fantastic. Now risk is
obviously been a topic that's been talked about in the corporate world for
a long time, but good quality risk management is really
starting to simplify embed itself down. So ISO 9001 has adopted that approach
to looking after your levels of customer satisfaction.
So iso 9001 quality management systems it's all about customer satisfaction and
looking after your customers and you see me lots on this youtube channel saying
what could you do to upset your customers or what do you do it upside
upsets your customers and importantly what you want to try and avoid is making
your customers feel angry or violated or really upset and so when we look to ISO
9001 to help us do that it's about the self evaluation cycle or the business
improvement cycle that is plan, do, check and act. So why has it been revised:
it's been revised to come forward in the corporate world look at more corporate
thinking, what is current, what is modern, what are organizations doing
and attempting to maintain a future-proof approach. So this booklet
will pop the link in the description below this video is an excellent little
read it's only a few pages it's good for organizations got a couple of great
questions I'd recommend getting a copy of it having a read and maybe
circulating it in your organization if you're starting to make changes, so if
your Quality Manager or a Systems Manager and you watching this video grab a copy
of this have a quick read and it might be something that you circulate with
your senior management so they can understand what you're trying to do
with up grading your system. So lots of great videos coming to you I've got some
more information on this particular topic
so stay in the playlist that we've got here on YouTube or look for the
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stay with us and you'll see us next time on Best Practice TV bye for now.