in this video we'll show you how to turn on incident detection on your garmin
vivoactive 4 or garmin venu this is when when you're doing an outdoor walk
run or bike activity you have a fall the view active will detect the fall and
when you're paired with your smartphone Garmin Connect will then send a text
message to an emergency contact so but there's a few things we need to do to
set up first we need to set up an emergency contact and then we need to
set things up on garmin connect so let's flip over to our phone and set things up
in garmin connect in here we are in garmin connect want to tap on more at
the bottom right and from that we'll tap on safety in tracking and we'll then
we'll tap on incident detection and assistance and the first time that we're
going in here we're going to add an emergency contact so in the middle of
the screen should see a diversity contact i'm going to tap on that and
from here because we can add a few contacts top right on the three dots we
can either import a contact from our phonebook or we can manually create a
contact here we're going to manually create one and we're just going to add a
contact here and then i'm going to add a cell phone number so i can send the text
message let's see what added it's imported and now i can just select the
wife as my emergency contact so I'll just tap on that little circle
to the right of her name right here like that and now we should be able to see
the verify that's been enabled and then we can see here that the wife has been
added so let's flip over to the device now that we've added the emergency
contact in garmin connect we're now able to decide which outdoor activity we can
enable incident detection now a person hold the back button press the gear icon
and we're going to scroll down until we see safety and tracking now we have a
couple options here we can verify that we have our emergency contact
and we can also enable which outdoor activity so it's either run outdoor run
outdoor bike or outdoor walk to enable/disable can just turn it on and
off like this and now when you're doing any of these three activities if it
detects a fall or something else like that that requires assistance
it will then paired with your smartphone send the text message to the emergency
contact now - in order to request assistance you can do this a couple ways
you can either tap on assistance and it'll give you some instructions here
basically is to press and hold down the a button or the start button for three
seconds until you have the three vibration so you can do it from here but
what we'll do here we'll go through go from the main screen and if we need
assistance we'll press and hold the e button for three seconds maybe more
there we go now we can cancel this by tapping cancel before it times down but
we're going to let this go and see what happens
assistance alert has been sent and will flip over to our phone to show you what
this looks like so basically the info send the to emergency contact your
locations being tracked and shipped with your emergency contacts tap ok you can
see that we have our emergency icon here now let's flip over to the phone and
show you what that looks like and from our emergency contact cell phone we can
see the text messages coming in and to stop the request for assistance all we
have to do is press the a button again or the start button and we can just
press you can either end it or end and send the message there you go and let's
take a look at how things appear in Garmin Connect and we can see we have
two requests top one doesn't have a GPS lock but the bottom one does that's why
we see the city name in front of the assistance activity and we tap on it we
can either see the track our current location gps coordinates and other
options here now contacts where you only have a cell phone they will only receive
the text message but contacts that you add an email address they will receive
an email and within that email is a link to your activities live track this will
provide the user the recipient with your current location provided that your
smartphone is still in working warning and sending data now to delete this
assistance activity tap on the three dots and select delete and there you go