[MUSIC].
>> Recently, Microsoft launched their new book,
The Future Computed: AI & Manufacturing,
which provides an in-depth look at how
Artificial Intelligence is transforming manufacturing.
Here to talk more about this is Greg Shaw.
You talked to a lot of customers,
Greg including ABB, Colfax, Jabil,
Mtorres, Repsol, Schneider Electric, the list goes on,
Tetra Pak, ThyssenKrupp, many many other ZF, Toyota.
Can you just share a couple of stories.
I think stories just make it real.
>> Yeah. Yeah. I'll tell a couple of stories.
I really enjoyed talking to the CTO of ABB.
I asked him, you know,
what should manufacturers fear with respect to AI?
Without losing a beat he said the only thing I
fear is that people will fear AI.
Because he knows what can come from
AI in terms of workplace safety, preventative maintenance.
So I loved that comment.
I think the most moving and emotional story for me was
talking to Patrick Bass who's the ThyssenKrupp America CEO.
Yeah, he comes from a farm in Wisconsin.
His mother was confined to a wheelchair,
was never even supposed to have had children.
Patrick comes along and he helps on the farm and really devotes
himself to the idea that he wants to build
assistive technology, keeping his mother in mind.
Little by little he finds his way into
the elevator industry and
gets a phone call in the middle of the night,
and it's an elderly woman who he
immediately thinks of as as his mother.
He's on call that night and he rushes
off to find this elderly woman stuck in an elevator.
Her robe had gotten caught in some of the machinery.
So thankfully she was okay.
He was able to resolve the issue.
But he couldn't help thinking about his mother
and he thought this kind of thing shouldn't happen.
So fast forward what ThyssenKrupp has been able to do
with data and AI is be
able to prevent things like that from happening.
To sort of know and build technologies
that are going to be assistive
and are going to prevent those kinds of things.
I loved his story.
I also enjoyed talking to Tetra Pak.
They had a great story, and of course,
this is the aseptic containers that is the liquid food business.
I was told the story of of a Argentinian dairy,
that because of AI and data
they're able to understand when
a part might be failing well in advance.
He said the call that you make four weeks
before something breaks is very different from
the call you receive five minutes after it breaks.
Because that milk doesn't go back into the cow.
So being able to prevent
that maintenance is a huge cost saving
and could even save the business.
So those were just a few that stood out.
I loved the story of Repsol and
their ability to use AI to become more precise in
their drilling so that there's less drilling going into
this sustainable development issue.
I hope people will read the book.
There's a lot of great stories and what I try to do
is not just tell the story of
the technology but also the people behind
it and how they designed it and why.
So it's a great technology story and a great people story.
[MUSIC]