Hello again!
Izzy at Digital Goja showrooms.
I had customers post questions on our YouTube channel and on customer service for Amazon
and eBay that they were having problems working with the Altura trigger and their flashes.
And we're going to get to the bottom of this because I figured out, with the help of one
customer, what was going on.
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And don't forget, when in Miami, visit me at Digital Goja showrooms.
Alright, so, most of us have Canon flashes, or here's a perfect example, the Altura flash
for Canon cameras.
Now, what I found out is that while using the trigger this particular customer was having
issues with it not synchronizing and firing off.
But, we found out the issue.
They're used to using, and I'll demonstrate it with the Altura flash here, they're used
to using their camera and the flash on top here and they actually set their camera to
live view to shoot.
What's happening is, you're getting a delay now, of course the camera now is doing the
zooming and everything because there's the contact on here and it fires off, but look
at what happens.
See how there's a delay?
Why?
Because when you're on live view the reflex mirror is moved out of the way.
I'll actually show you, notice how slowly this is going to show you the image, so notice
here that when you fire off it's taking longer because your shutter has to actually actuate
and the reflex mirror has to actually go back down because right now it's out of the way
to give you the live view.
So it's taking a lot longer to synchronize and it gets even worse when we go to work
with a trigger set.
I'll show you that issue.
As usual, you're going to place the transmitter here, lock it in place and then you're going
to place your flash onto the receiver, lock that in place and switch it over to flash.
Again, put it on either on a tripod or I happen to have the little foot that comes with it.
Lock it in place so that it doesn't fly off, turn it on and right now it's on manual, but
if I try to work with the live view, see?
It doesn't fire off and a lot of times it actually gives you a warning, so this will
not synchronize this way, you'll have to have it off of live view.
Notice how it fired off then because it finally got the signal.
So now, when I'm no longer on live view and I'm going to look through the view finder
you're now going to be able to fire off your trigger set and it will work perfectly, it's
just not going to function on live view.
And again, this works with either an Altura flash for Canon or even if you work with an
original flash, like for example, the 430 EX III RT.
So, there you have it, always make sure that when you're going to work with a trigger set
you have your camera off of live view and you won't have any issues whatsoever using
your flash externally.
Happy shooting!