- Today is my 40th birthday.
What can be better than flying on the Emirates A380
to celebrate my birthday?
Wow, look at this painting here.
A little bit further.
- Your eyes are your passport.
- Lots of travellers are back.
Oh, she's taking a picture of me.
Crowded lounge scenes are, things in the past now.
Oh the menu is the QR code now, right?
Oh, it's been almost a year since I last flew the A380.
You have more protection than I have.
It's really good to see the lounge is back.
Service is gradually returned.
- This is shower facility.
♪ Happy birthday to you ♪
- This is one of my best birthday ever.
I think COVID bring us closer together,
instead of separate us.
Together, we're going to make that challenge.
(upbeat music)
- Hey Sam.
- [Sam] Hey Jerome, good to see you at the airport.
- I heard it's your 40th birthday today.
So I brought you a little gift.
- [Sam] Wow.
Look at this painting here.
- [Jerome] It's called, Flight of the Emirates.
- [Sam] That's amazing actually.
Wow, look at this.
You have just about every aeroplane type
in the Emirates fleets.
- [Jerome] Yep.
- [Sam] In the past.
- [Jerome] Present.
- [Sam] And in the future as well, right.
- [Jerome] That's right, yeah.
- [Sam] Wow!
- I heard you're flying A380 today,
so I bought you this also.
It's a master edition print,
the paintings called, Super Jumbo, for obvious reasons.
And it's got all the buildings along Sheikh Zayed Road.
As you can see, lots of detail.
This painting probably took about 300 hours
to do the original.
- I will bring this on board.
- Really?
- To surprise all the crew.
- Wow.
- Who operate the 380 today.
- That's going to be fantastic.
- [Sam] Hello, how are you?
- Where are you travelling to?
- [Sam] I'm going to Cairo today.
- Oh, okay, this is travel hygiene kit for you,
for your safety.
- [Sam] Oh, I have one of these before.
- Good morning sir.
- [Sam] Morning.
- Would you like to use our biometric path?
- [Sam] The biometric path?
- Yes, sir.
- [Sam] Okay.
- So this is a new product of Emirates.
We just launch it.
So once you've used it you don't have to use any documents
at the boarding gate and at the lounge.
- [Sam] Oh, I need a registration first.
- [Hostess] Yes, sir.
- Okay.
I need to remove the mask?
- [Hostess] You need to remove completely the mask
and then stand in front here.
- I look into this.
- [Hostess] Yeah, a little bit further because you're tall,
so just a little bit further.
- A little bit further.
Yep.
- Mr Chui your biometric is done, it's as easy as that.
Now you don't require anymore your passport,
your eyes are your passport.
- So I'm here at a Concourse B, at a duty-free area.
And it's good to see, lots of travellers are back.
And the airport is busier.
Hi, have you registered your face in the check-in?
- [Sam] I did, at a check-in, yes.
- All right, so then you can use our biometric key.
You don't need to scan your boarding pass,
just with your face is all.
- [Sam] Okay, so I'll just come here.
Oh, she's taking picture of me.
- [Virtual Hostess] Enjoy your stay.
- [Sam] Oh, that's it.
- [Virtual Hostess] At the Emirates Lounge.
- Wow, that's really, really simple.
There's no need any paper anymore.
- [Virtual Hostess] Enjoy your stay at the Emirates Lounge.
Enjoy your stay at the Emirates Lounge.
- Crowded lounge scenes are, things in the past now.
The lounge is really empty.
Plus there's lots of distancing now.
It's good to see, the good old buffet is back.
But now the lounge staff is serving for the passenger.
- You don't have some mutton breyani sir,
for your mutton masala?
Steamed rice and stir fried chicken.
- Good afternoon sir, what can I do for you?
We have some salads and desserts on this area.
- The first class lounge is actually closed.
So I came to the business lounge here,
but I'm surprised there's actually a first class area,
that I can come in here.
(upbeat music)
- Yes, sir.
- [Sam] Thank you.
Whoa, well done.
- Thank you.
- [Sam] Well done.
- We can start with the champagne.
We also have a very nice 1985 Ducru-Beaucaillou,
it's a Saint-Julien.
It's a very nice vintage, it's 35 years old.
- [Sam] I haven't seen the menu.
- Oh, we have a QR, which you can see.
- [Sam] Oh yeah.
(laughs)
Oh the menu is the QR code now, right?
Yeah, of course.
(upbeat music)
- [Waitron] Here's your main course, sea bass,
with caper salsa.
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I'm surprised, the spa is open again?
- Yes.
- Nice.
So I'd like to have a shoulder massage.
Very, very good.
But this lady, very small, but very strong.
(laughs)
(upbeat music)
Remove the mask?
Okay.
Oh, for this one.
- [Virtual Hostess] Welcome.
Thank you, enjoy your flight.
- I'm getting very emotional.
It's been almost a year since I last flew the A380.
And here she is.
(upbeat music)
Hello.
- [Host] Hello, welcome aboard.
- [Sam] It's good to see you.
- Welcome back, how you doing?
- [Sam] It's been a long time flying the 380.
- Welcome back, nice to have you.
- [Sam] Amazing.
(upbeat music)
- Mr Chui, would you like to try our new signature drink?
Vitality boost drink.
It's ingredients are, apple, ginger
and hibiscus, all natural.
- Winca, I think this is a little bit too healthy for me.
(laughs)
- Yeah, can I have a mimosa?
That's my favourite drink.
- Oh, no problem, certainly.
- Thank you so much.
- Please enjoy.
- Are you comfortable wearing a PPE to fly and serve now?
- They made it very thin, but still,
it's for our own safety.
- You have more protection than I have.
(laughs)
Everything is pretty much the same, I've seen so far,
except things are wrapped now.
The pillow, the blankets, the notebook,
the glasses here, everything is there, but it's wrapped.
(upbeat music)
- Locked and ready to fly the A380 again.
(upbeat music)
- Hi, welcome back.
Our A380 lounge is open once again.
So may I offer you a drink?
- It's really good to see the lounge is back.
This is a famous thing for the A380.
During COVID, the sad thing is,
people stopped socialising on the plane.
It became silent.
So, at least it's a positive step to see
the onboard lounge is here.
So hopefully people start socialising a little bit more now,
during the flight.
(mellow music)
Okay.
This is weird.
You heat them up and over wrapped.
- It is for safety reasons.
- On the Emirates flight's really good to see
their service is gradually returned.
Now we have seen the table service has returned.
They seem to visually set up a table
instead of using one single tray.
Even on a short flight like this to Cairo,
While the soup I got served right now, had a cover on,
actually customer had a choice.
They'd been asked whether you'd like to have a cover on,
or you don't need a cover on.
- So we have a chocolate truffle with raspberries
or some Arabic pastries.
What would be your preferred choice?
- [Sam] I feel like Arabic today.
Again, everything come in covers like this, right?
- Welcome.
I haven't got a chance to talk to you on ground.
My name's Michelle, I'm from Taiwan.
(foreign language)
- Sam, do you know our shower spa is back?
Would you like to check it out?
- Yeah, I heard about it.
Yeah, it's a short flight,
but I'd still love to check it out.
- Yes.
- Let's go.
Yep.
Here is a man bag.
I believe you've got everything you need here
and on top of that,
we've got this toss towels for the hygiene reasons.
- [Sam] These are disposable.
- Yes, sir, for the hygiene reasons.
Here is a shower facility.
I believe you're familiar with it.
And just remind you,
the hot water will run for five minutes.
Enjoy your shower Sam, see you.
- But you know, I've got my beautiful hair,
I didn't want to ruin my beautiful hair, right?
Yeah, so I'll skip the shower.
It's a short flight.
- No problem, next time.
- Thank you so much for showing me.
- Welcome.
(relaxing music)
- We're preparing something very special for Sam.
I'm sure he going to love it.
♪ Happy birthday to you ♪
♪ Happy birthday dear Sam ♪
♪ Happy birthday to you ♪
(cheers)
- Oh, thank you, thank you so much, thank you.
I think everybody had a tough year.
This has been a really most difficult year in aviation.
But think about it, every hardship is an experience itself.
If everything is perfect, then there will be no more fun.
And I think aviation will be back,
just like the A380 is already flying.
And I hope you guys more blue skies and tailwinds.
And thank you so much.
I think this is one of our best birthday ever.
I will always remember it.
And thank you so much for all the crew who were very kind
to sign their names on, The Fleets of Emirates.
This will be a very special memory for me.
This painting has,
A6-EUV,
you look for,
Victor, that's the aeroplane registration, right?
- [Victor] Yes.
- The aeroplane we're actually flying right now,
is exactly the same aeroplane as the one painted, A6-EUV,
but that is not planted or anything, not just by chance.
That's just the destiny.
I don't know how we managed to make that,
it's just the luck.
Everything fell into the right place.
When I go back to my seat, I got this on my seats.
Looks like another surprise.
This is such a beautiful letter.
Emirates crew are really capable
for celebrating the occasions.
I mean, COVID may have killed
the lots of interaction between passengers.
This is exactly the moment we'd be missing for, right?
It's been a difficult year, honestly,
for everybody, for this aeroplane, A380.
But I don't think problem's going to last a lifetime.
If we overcome the difficulty,
then we're going to reach another peak.
I think COVID bring us closer together,
instead of separate us.
Together, we're going to make that challenge.
(relaxing music)
- Welcome everyone, back to the Emirates Airbus,
A380 cockpits, I'm captain Mishari Al Hajj.
First officer, Hamad.
Today was a great day at work.
We managed to take off from Dubai
and our final destination was Cairo.
It was EK923.
We flew at an altitude of 40000 feet,
with a speed of mach 85.
It's great to have the A380 back in the skies.
And we're looking forward to welcome you all
back on the 380.
And I can even see my apartment right there.
- Oh yeah, I can see you inside.
- [Pilot] You're welcome to come.
- You need to put your clothes on.
(laughs)
(relaxing music)