I just bought a car through Carvana and here's my hands-on review and experience
I honestly think this might be the future of car buying I'm Ben from authentech
and know this video is not sponsored however I was just so pleased and
impressed with this car buying experience I want to show you guys what
it was like our pros and cons and what we learned along the way if you're new
to Carvana it's kind of like an amazon for cars basically a website with
thousands of used vehicles lots of in-depth photos and details on each
product a FREE CARFAX report and even shows the original dealer sticker this
is helpful to see the exact upgrades and features on each car when it was driven
off the dealer lot once you purchase the vehicle they'll deliver it directly to
your home for free if you're in a local market like I was plus you have a 7-day
400 mile trial period test-drive it take it to your mechanic to thoroughly
inspect and if you don't like it carvanha will take it back no hassle and
you can do this up to three times so here's how it unfolded for us my wife
and I we've been saving up for a new car for a while and we are really interested
in moving into that minivan game we've been researching specific vans and we
were pre settled on the Chrysler Pacifica it's been highly acclaimed for
a while I want something with low miles and she wants something with some of
those fancy bells and whistles now this is tip number one though pretty basic no
the features that you're looking for and the price range you want to stick with
this way once something pops up you're ready to move on it fast cuz believe me
the good ones on carvanha they go fast so after a while of research and keeping
a close eye on the used car market what good values look like the ultimate dream
machine popped up it was a 2018 Chrysler Pacifica limited edition with the S
package clean white exterior sleek black leather interior pretty low miles at
just under 19,000 and lots of fun bells and whistles maybe I'll show you more on
the car itself later the product page goes pretty in-depth there's a 360 view
of the exterior with these little hot spots to hover over and I'll show you
any scuff scratches or other imperfections that might be of
concern with a close-up detailed photo there's also a gallery of more photos
and then we can jump inside the car for another 360 view with more hotspots
there's a ton of vehicle details and install packages all the exact equipment
to expect you can buy the car basically three ways cash financed through
carvanha or finance through your own third-party bank they're handy finance
calculator makes it easy to break down the payments and pricing and yes you can
also trade in your car for added value but as to be expected the quote that
gave me for my used car was pretty low so I ended up selling a private party
for almost double the price it's a nice option to have though and somewhat
enticing as they just pick up your old car when they drop off the new one which
adds so much convenience and peace of mind
carvanha puts every vehicle as they say through a hundred fifty point inspection
tests and they even told me on the phone that they don't sell cars that have been
smoked in before now my buddy Nick bought a car through them a few years
ago and it had the faint smell of smoke but you could either return it for free
if that happens or as he did he just used a super concentrated fabric
conditioner a few times to clean it out one more thing to hit on carvanha offers
a fantastic warranty with the option to extend coverage which we personally
maxed out it goes up to 60 months or 90,000 miles
for the price of just 2,500 bucks on this one Nick's Ford had to go into the
shop a few times over the years and each time he took it into the Ford dealer all
he had to pay was a $50 copay and then carvanha covered all the rest very sweet
so once we get started on purchasing the car that's an easy application process
and each step of completion like filling out your personal details or selecting
your payment option well the car is on reserve for an added period of time it's
another step of peace of mind which really added some ease to my purchasing
process now it was at this step that I revealed my biggest mistake I lost out
on a free $500 off coupon 500 bucks that's nothing to sneeze at carvanha
basically has this simple referral system all you have to do is
up in the purchasing process hey Ben schminke referred me that's me and I get
verified in the system then you get 500 bucks off and I get $100 back as a low
referral bonus I know all this works as my friend Katie Lee she just bought a
car through carvanha had a good experience I referred her and she got
five hundred dollars off now they also gave me some cards with some discount
codes on them but there's no spot to enter that online you still have to call
him and I heard someone tell me that those codes aren't necessarily needed
you just need to say my name Ben schminke and you'll get the $500 off all
I have to say is I'm super bummed myself that I missed out on a free $500
discount but if you or someone you know ends up using carvanha down the road
make sure you don't miss out on the coupon so after placing the order which
was on a Wednesday we set our delivery time for a Saturday between 3:00 and
3:30 p.m. window now this isn't like some of those other companies out there
that say oh I'll be there between 7:00 a.m. and 8:00 p.m. and you're waiting
around all day long but instead it was a tight and accurate time slot which was
nice to have and honestly ordering the car on a Wednesday afternoon and then
just three days later having the car show up it's pretty impressive
so after assigning the contract Saturday rolls around a gal named Tanya calls me
up to confirm that she's on her way and she's coming up from Birmingham she's
apologizing that she's Ryan a little late instead of 3 p.m. she'll be here at
3:20 p.m. that is so nice and refreshing to have I really wish more deliveries
were made like this with top tier customer service she arrived right on
time and pulls up with our sweet new wheels on top of this custom carvanha
tow truck like vehicle she rolls the van off the truck and she was super nice and
helpful very honest and authentic answering all questions we had we
inspect the van inside and out take it for a little test drive up the street
and everything checks out the scratches that were highlighted on the website
were spot on however there were a few extras that were not mentioned like
scratches up here on the slider door or a little dent and
ship on the passenger side door again it was really nice to have that seven day
trial period to thoroughly inspect the car for us the little stuff that was
missed wasn't a deal breaker the car was definitely clean but not a top-class
detail job either possibly I'm guessing on another way for them to save a little
bit of money the best way I can put it the car was cleaned out and even had a
nice smell to it but as I have to remind myself it's not a brand new car on the
lot so there will be imperfections and even some dirty spots that might be
missed while cleaning this was our experience moving on Tonya walked me
through a few more documents to sign it was easy answered any other questions we
had and then drives off it was almost surreal that a car we had just found
online a few days ago was now sitting in our driveway super effortless there are
a few bonus treats inside the car like this water bottle keychain and referral
cards I like these little touches all of this happened about three months ago and
we've decided to keep the minivan so far we really love it since when did carbyne
have to be such a hassle and dreaded thing in life just look at the way you
buy a Tesla you customize it and click order now online we really enjoyed our
car vine by an experience and of course not everyone is gonna have a perfect
journey at the end of the day these are used vehicles so of course there's gonna
be some lemons out there but with that money-back guarantee solid warranty
great customer service and carvanha doesn't have those overhead costs that
the dealer often has plus those fees they normally tack on for charge storage
surcharge additional overcharge the overall price and process was well worth
it to us if you guys have any questions on carvanha leave me a comment down
below and I'll try my best to get back to you I'll leave all my $500 coupon
codes down below don't miss out on those and thank you guys for watching I'll see
you next time