Hey, how's it going [-] inTernet?
This is your easygoing and helpful youtube expert derral eve's now let me tell you I?
Have been on Youtube [a] very long time I've seen things transform and evolve and become what the platform is today
But there has been [a] problem with Youtube that's plagued creators day after day month after month and year after year
It's when something actually happens on YouTube. That's out of your control
whether it's content Id
Monetization or something crazy like getting hacked there was no one to contact yeah
You could go to a forum and fill out a form
but you'd never get response quickly or things would just kind of fall through the cracks well times have changed [and]
YouTube just announced probably the biggest news in the last five to seven years which is every YouTube [partner] now has
Email support, and they're going to respond within a day
This is huge guys
So if you want to learn how to actually submit a support claim with Youtube this is your video, and you want to stay tuned
derral Eve's done color
This is a huge announcement that Youtube just made that all
Content creators who are Youtube partners can actually have email support, but it's only for the following languages
Arabic Chinese English French [German] Italian Japanese Korean Polish Portuguese Russian Spanish Thai
Turkish and
Vietnamese
Now what I'm going to do. Now is show you how simple
It really is to submit a support ticket an email support ticket to YouTube support. Let's do it now
There's a couple things that we need to check before we actually go to support and first thing
We need [to] do is
to make sure that we're a partner, so
Basically you come up to the upper [Right-hand] corner click on the avatar icon and come to creator studio and once you click that?
You will see right here your channel name, [and] if you are a partner now
I'm a partner here
And so what we need to do is
Mosey on down to the bottom of the page
And you see this little help icon go ahead and click that that's where you can actually
Contact them Via [email] or send feedback
Which is filling out a form and so on so just to take you through the [process]
I want to show you the different options that you're able to do and
communicate with YouTube and get response back
First off partner support you can see that they can help with monetization and adsense copyright, and Id claims
policy and Community Guidelines and [channel] and video features, [okay]
[so] you can go ahead and fill [out] the form your first name [last] name your email address will be auto filled in there
You'll also need to put in your channel url like I actually manage a lot of different channels
so you have to say which one you're actually doing and
Putting the information. I would be brief to the point don't go long description
[try] to be as brief as [possible] and
if it's with a specific video put yes
And then you can put the video Id and you just follow the instructions from here now there are other resources from there
They they do require some things like highlighting and blocking out the fields and so on but this is one great form that
You're able to do and you can go through all the different policies. [it's] pretty much the same thing except for
copyright copyright will actually take you [to] the copyrighted area and
you know
Monetization and adsense now there's another way to do this to access that you can actually go to a url
support google.com
/YouTube and you'll come to a page like this and basically this gives you a lot of the the help support that you're needed
[and] [a] lot of you've probably already seen this and have gone to this
But now if you put get support right here in the upper right hand corner
You can go ahead and click on that you can say oh, I want to create an email support
Go ahead and let's go ahead do Monetization and Adsense
go ahead and click this and this is actually going to take you to the forum so instead of filling out the form in the
Pop-up, you're actually doing the same thing right here. You're good to go. That's how simple it is and
YouTube said that they'll actually respond within a day now I'd love to hear your thoughts
Do you think this is actually big news for all content creators on YouTube go ahead and put [your] comments and comments below?
And I actually do have a question
have you ever had a problem on YouTube that didn't get resolved because you couldn't contact anybody at YouTube while you go ahead and put
the the issue in the comments
and
If you got it resolved put it in there as well if you didn't get it resolved put it there in there as well
I really want to read through those comments see the frustrations
You actually had with Youtube and now that this is actually going to resolve those issues
So hopefully you know they're going to comply with what they said that [they're] actually gonna respond within one business day
That's a pretty big feat, but I think that's pretty awesome
[I] do have another [question] that I don't have an answer for and I didn't reach out to support
But what what if you're with an McN?
I don't know if anybody knows the answer to that put that in the comments below as well, and if you haven't subscribed yet
It's time to subscribe if you want to know things about video marketing YouTube really audience development getting more views getting more subscribers
That's what this channel is all about thank you guys for watching and have a wonderful and productive day