When steping into a plane you see friendly people greeting you and helping
you find your seat.
But giving you a warm welcome is not all they have in mind while they smile at you.
Here is the routine a flight attendent really goes through in their mind while you board
the plane.
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First: Are you intoxicated?
If you are too drunk to fly or already high before take off, the crew does not want you
on board.
The potential for future problems is too big.
The problem could result in a medical issue above the clouds or in a nasty attitude that
some people get if they had a drink too much.
If the crew thinks you might be intoxicated you may have to leave the plane before take
off.
Is the person fit and powerful?
If so, where are they sitting?
If a flight attendant sees someone who is muscular, powerful, strong and fit, they want
to remember where they sit.
They consider a person like that a resource.
In the event of an attack during flight - these people are go-to people.
They can even help restraining an unruly passenger if necessary.
Does the person have a disability - either temporary or permenantly?
The crew watches out for people who might not qualify to sit in an exit row.
The exit row not only has more space than other rows - it needs to be free of any obstacle
in case of an emergency.
People sitting there need to be able to lift the heavy hatch and push it open even if the
hatch might be jammed.
The crew wants to know if the people in the exit row speak english so they can understand
shouted commands if neccessary.
Is the person travelling alone or in a group?
If in group it might be a good idea to know who the leader of the group is.
A couple of miles above the ground you cannot just dial 911 and wait for help.
But if a propblem arises within a group it is a good thing to know who the alpha of the
group is to ask them for assistance.
Is the person an airline employee or otherwise trained in in flight procedures?
Again: quite a few passengers work for airlines and can be considered a resource in case of
a problem.
Usually they introduce themselves and let the flight attendants know they are the same
flock and it is always good to know to have some backup - just in case.
In 1989 United flight 232 crashed and it was only thanx to the flight attendant who remembered
a pilot was amongst the passengers that saved many lives on that flight.
All this and more goes through the flight attendant's head during the 3 seconds of greating
you.
They have to be very focused to asses all these things and still give you the warm feeling
of being welcome.
They do a great job in keeping the flights safe and are much more essential to a flight
than one might have probably thought!
Thanks to all the great flight crews in the world and happy landings.
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