Hey, Erin. Can you make sure that the bar stools are open to the guest?
I just got to run in the back and get a few things to finish getting set up.
Yeah, sure, whatever man.
Hey, everybody. Ryan Gromfin here – author, speaker, chef, restaurateur,
founder of TheRestaurantBoss.com,
as well as ClickBacon.com, and ScaleMyRestaurant.com.
Now that brief introduction you saw,
how hard it is to get along with people?
I get it. It is so hard to get along with
all the different personalities and co-workers
that you are going to work with for the rest of your life.
Whether you are in an ownership position, a management position,
a line-level staff position working your way up,
it is just so hard to always get along with people,
and sometimes, we say things to ourselves like,
we're right in this case, you know we don't want to apologize,
our egos get in the way. You believe that you're right,
so we hold on to anger, well guess what?
They believe that they're right too
and they're holding on to anger and it creates these conflicts,
but here's the reality.
You are going to need other people to achieve any of your goals,
any of your dreams no matter how big and ambitious
or how modest those goals and dreams are.
If you're just looking to make a living, if you're just looking
to get through the next week or the next two weeks,
you need your co-workers for that. If you're looking to one day own a giant
restaurant empire,
you need your co-workers for that, you need relationships.
And so as challenging as this is,
rather than focusing on who's right or who's wrong or rather than
justifying behaviors by saying to yourself that you're right and
they're wrong and they don't work hard enough and they don't understand
and why are they so sensitive and why can't they just shut up and do their job
or whatever it is that we say,
why not just get over it?
Let's get our egos out of the way. Just say to yourself who cares,
it's not about being right, it's not about being wrong,
it's about getting the results.
There is no right, there is no wrong, it's about getting along with each other
and getting the results that we need, it's about getting the project done,
it's about getting through the day, it's about getting the task done.
So, there's a whole bunch of different management and leadership techniques
and everything that I can share you and I can give you this five-step plan or this
seven-step plan or whatever it is that you need,
but all I really wanted to do in today's video is just let you know that
it is hard to get along with people,
but we need those people.
So next time
you run into a situation where you
are challenged by a personality, someone talks to you in a way that you don't appreciate,
someone responds to you in a way that you don't think is right, someone's treating you in a way
that you don't agree with,
rather than trying to justify in your head first who's right or who's wrong,
just… maybe just realize it doesn't matter.
It doesn't matter who's right, it doesn't matter who's wrong,
and then the second thing is just ask yourself what you can do differently next time.
I know you have a list of 30 things that they could do differently next time,
but ask yourself what could you
have done differently
that time, last time to make sure this doesn't happen again
in the future.
And if every time you run into a situation where there's a little conflict,
you keep asking yourself what you could have done different, what you could have done different,
sooner than later, you're going to find that you're getting along with a lot more people,
a lot of different personalities, a lot better
and your goals and your dreams and your aspirations are going to be
that much closer and that much easier for you to achieve.
So, how about we just forget about the stress, forget about the struggle,
forget about who's right, forget about who's wrong
and just focus on what we can do better,
what we could have done better to prevent this from ever happening again.
And let's get some of that momentum moving behind you,
so you can have an easier chime… easier time (excuse me)
achieving your goals and your dreams.
And I just want you to remember a couple of things.
Systems create freedom, freedom creates value, and value creates scale.
I love every single one of you crazy restaurant people out there
and until next week,
have an absolutely amazing day.
Want to improve your skills as a manager and make more money?
Did you get handed the manager job and weren’t given the support you need?
Are you nervous about applying for a restaurant manager position?
Managing restaurants, bars, and, kitchens is not easy.
I know, I have been there. I want to help.
The difference between where you are now and where you want to be is
a plan and some new tools.
That is why I created the Restaurant Manager Certification!
It’s a boot camp for aspiring restaurant leaders
designed to simplify your path to the top.
Learn more at TheRestaurantBoss.com/Manager
I hope you enjoyed this week's training video.
If you haven't subscribed to our channel yet,
would you go ahead and smash the like button right up there,
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I've also gone ahead and put a couple of videos for you here and here
that I think you're going to enjoy. Remember, systems create freedom,
freedom creates value, and value creates scale.
Manage systems, develop people, and be awesome.