hello everyone welcome back to the film insight channel hotel hell has introduced viewers to
a list of hotel owners but these are the most annoying ones no no no no no no the dogs actually
believe it or not gordon are one of the highlights here in today's video we've got some crazy things
in store for you so sit back relax and without further ado let's get right into the content guys
robert dean ii what is that for were you born with this in your mouth yeah i don't know which so you
know that was a gift from a giant so yeah juniper hill inn a 100 year old hotel located in windsor
vermont was featured in the first ever episode of the first season and what a start it was
the 15 000 square feet inn was surrounded by 14 acres of lush landscaping juniper hill was owned
by robert dean ii and his boyfriend arie nikki who purchased the hotel for 1.6 million dollars
in 2005. after purchasing the inn the couple was in a huge pool of debt despite that Robert was
living a luxurious life he let his friends stay at the hotel and eat there at a 100 discount yes for
free Robert believes this place is his playground and a playground for his friends dean was anything
but an ideal owner he was arrogant and loved to show off this guy had over a million in debt
but owned a one hundred thousand dollar motor coach oh we have a motor coach to the side and
where'd it come from is it yours you rent it yeah it's ours we i mean we owe on it but we bought it
how much was that over a hundred thousand dollars a hundred thousand dollars not just that he often
filled the hotel with antiques and always used to throw parties robert obviously loves to show off
all his expensive antiques but as a guest i don't feel comfortable while on the one hand he splurged
on the other he treated his employees like servants he didn't pay them on time and there were
times when he skipped their wages altogether take his executive chef julian for instance though he
worked for a luxury motel he was barely paid four hundred dollars a week which is relatively low as
compared to others i've given you plenty of rings i work very long days and i haven't been paid in
three weeks there's only been one paycheck that i got on time almost the entire staff is ready
to walk out because they are tired of not getting paid their server barbara too complained of the
same issue when the episode aired she revealed that she was only paid six thousand dollars for
the entire year which is like five hundred dollars a month how can you live with that kind of pay it
must have been really hard for them so would you earn a fortnight i made six thousand this year
six thousand dollars a year that's ridiculous ida their former cook resigned because she
wasn't paid on time forget her salary dean did not even repay her for the products he
bought from her credit card for the hotel why did the chef leave well her paycheck
she put all her everything on her uh charge cuts and and she just figured she wasn't paid
back for what she was chef bought produce she did she did everything she was the best
chef ever dean's snobbish attitude was sure to ruin the place he priced the rooms way higher
than what locals could afford how can you expect to appeal to the local um we haven't identified
the appropriate people to come here or would you mean appropriate people holding people who can
afford 59 for three courses the man finally showed his true self to chef Ramsay's post-dinner service
he was exposed for stealing his server's tips which caused a heated argument worked with the
servers before and accepted a portion of the tips oh my god he's taking their bloody tips and this
guy is mad with great effort chef Ramsay finally brought some sense into him are you always this
pathetic i am not pathetic you dug the home they don't have to work here how dare you no they don't
have to work here how dare you all the antiques that were cluttering the premises were sold
and with a few hiccups the relaunch turned out to be a success post-hotel hell there were several
changes in the staff the reviews were mostly negative and dean went back to his old ways
owing to the ever-increasing debt the bank asked juniper hill in to pull its shutters down
permanently in april 2013 just a year after the episode was aired the bar was sold to new owners
in 2014 at a foreclosure auction for 405 000 after initially starting the bidding at 1 million
as of 2022 the hotel is operating under new ownership and a new name at the same site
currently called the windsor mansion inn the hotel is doing great and has a perfect
five-star review on social media it appears the place was just in the wrong hands earlier
if you thought that was annoying wait till you see what's next say hi to john hoff and this guy
is crazy it's nice about feeding john's ego not filling his bank account oh well that could
explain located in an old school building in coeur d'alene idaho the roosevelt inn which featured in
the sixth episode of season one has a stunning historic look john hoff owned the inn alongside
his wife tina and daughter lorian hoff came across as a very eccentric person throughout the
show he bought the roosevelt school in 1999 for seven hundred thousand dollars without telling his
wife and later closed the deal before dropping the bomb on mrs hoff i gotta look at those chairs are
they from the school they are those came out of the first grade classroom well look you almost fit
are you receptive for dwarves mrs hoff was clearly not happy with his impromptu decisions that had
turned things into a financial disaster firstly they were buried with a debt of 1.1 million
dollars to the bank and secondly hoff and mrs hoff cashed out their 401k plan to save the end
with the enormous financial debt they even ended up losing their home we sold our house we had here
cashed in a 401k everything we had oh my word uh where's your house now what do you
live in up in the attic building this is my health i have had terrible experiences here
hoff seemed very casual about all the troubles they were facing at the time of discussions hoff
was of no help when hoff's wife tina talked about the problems to Chef Ramsay all hoff did was laugh
hoff didn't take it well when Chef Ramsay tried to shut him up instead he started to threaten
Chef Ramsay then i'm out of here what'd you want me to do get angry and punch you you want to punch
me you gotta fast maybe i do want to punch you a little bit but john jump you can't just walk away
throughout the episode hoff was seen doing all sorts of bizarre things he let his dogs
roam around free in the hotel he didn't mind the overwhelming stench of dog poop all over the place
and guess what he hosted a monthly murder mystery party for everyone he would dress up as sherlock
holmes and if you're working for the hotel you want to get dressed according to the theme
too you're playing an englishman i am playing an englishman and i even have the pipe to go
with it i've studied this accent long and hard in fact mine is better than your british accent
hoff revealed that the occupancy rate for the year was just 20 with 15 rooms available for rent
there were only an average of three rented rooms at any given time so basically the inn was in a
really bad shape the rates were outrageous as well he charged 319 dollars per day from a room that
smelled and looked old he also spent fifty four thousand dollars to renovate an outdated ballroom
multi-purpose room that generated no revenue well sadly gordon we renovated this room four years ago
this is new stuff no this room looks like it was last decorated in 1908 not 2008. half also worked
as a chef but he was a disaster at the front of the house the food was horrible just like
their rooms finally chef ramsay convinced hoff and changed the place for good oh oh my god wow
john how do you feel this is incredible post-hotel hell the roosevelt inn thrived as of 2022 it still
holds strong with a 4.5 star rating on tripadvisor 4.6 stars on facebook and 4.6 stars on google
hoff and mrs hoff even named a sweet after Chef Ramsay to show their appreciation for his help
and subsequent success as of now the cheapest room rate is around 120 dollars per night
though the pricing changes according to the dates one of the recent reviews read
we had a great time at the roosevelt inn we were welcomed with fresh bread pudding they even had
a package for our dogs with balls and a tennis ball the yard is great to play with your dog in
the hot tub is open 24 hours and is huge there's a sauna the sheets are super soft and i slept great
the breakfast was amazing you should definitely try the orange zest waffle with homemade syrup
thank you tina and the staff for the wonderful time we will be back soon
coming up next is rena smurkovsky you know the funny thing is no no no listen it's not funny that
girl dedicated her life to keeping you in a hotel have you ever employed one single member of staff
the inn featured in the fifth episode of season two is historic and built in the 1880s located
in pipestone minnesota calumet inn was owned by siblings reena smikowsky and vanda smurkovsky the
siblings were spoiled since their childhood but when it came to rena she was a tad bit extreme
she wasn't just a spoiled child but also a crybaby soon after acquiring the inn rena
went on a three-month vacation instead of trying to understand and learn the hotel business she
basically couldn't handle the work after working there for six weeks and left her family to run it
on their own there's just too much trash talking around here and i can't work with people like that
even with vanda the inn was not running well you know how to use this so their parents moved into
the inn to help them out i'm work seven days a week i miss my home very much their mother rita
smurkowski used to work all day mandy thompson the general manager of calumet was removed from all
her managerial duties as both the sisters thought they knew better before reena and vanda got here i
was the general manager of the calumet and now i'm a front desk person and a waitress that's what i
am rena had significantly less work experience and seem to know nothing about how to run or operate
the inn she also had no idea what her role was in the hotel the funny part is both the sisters
blamed the staff and complained about the staff's attitude to Chef Ramsay rina even bragged about
the little experience she had working at a fast food joint when she was 14 years old sadly Chef
Ramsay was not impressed bender do you honestly think that you and your big sister are capable
of running this hotel i want to say yes but i just my head says no both rena and vanda got
very defensive during the discussion when all the staff members started spilling the beans committed
committed i've been here for three and a half years i've done everything from barton
to housekeeping to front desk to serving we want to know to be here that's the thing oh i'm done
they even threatened the staff with not paying their salaries on top of that reno was extremely
rude to mandy thompson their general manager thompson couldn't take it anymore and walked out
if it weren't for chef ramsay the hotel would have lost its greatest asset and saving grace to
the audacity of the distasteful sisters if you were given the absolute control of that place
to run it would you come back that's tough i just i don't like them i don't know
chef ramsay reinstated thompson as the general manager again and asked the sisters to step down
calumet's new general manager after talking with gordon i realized everybody that works there is
like my second family post hotel hell the kalimed inn was running well both the owners said they
saw significant improvement in their revenue after appearing in hotel hell however shortly after that
the sisters sold the hotel somewhere in 2015. at first they sold the hotel to three texas men for
eight hundred thousand dollars on a deed but the sale didn't go well and eventually it fell through
after that the texas men returned the hotel to them then the smurkovsky family
sold the hotel to a new owner named tammy grubbs for five hundred thousand dollars
grubbs had some issues at the beginning because of the many things that needed attention
and repairs at the end she finally managed to get the hotel up and running all over again
as of 2022 grubbs is still the owner and doing great in terms of business
the ratings are good enough with four stars on tripadvisor and 7.1 stars out of 10 on booking.com
verinda cow situated in newton pennsylvania brick hotel was a part of season 3 episode 6. initially
owned by verinda kawa and her son cj the building was built in 1736 and exuded a ton of history at
the show's time it was revealed that the hotel was promised a hands-off operation that could
run off itself but it had been a decade and cower was still waiting to see her investment pay off
before joining the hotel business world kawa was a family therapist but we realized that she
was the one who needed therapy the most cowar was like a ticking time bomb she often used to go off
on her staff who were fed up with her behavior no no no no no no no berendar is a control freak she
is involved in everything the former employees of the hotel revealed to Chef Ramsay the cowa was the
main reason that they left the job in eight months i've probably seen over 50 people go some people
come in for one shift and they listen to her for five minutes and they roll right out the door
Chef Ramsay was not at all impressed with the hotel the front had smashed windows the
wallpaper was peeling the wall was riddled with bullet holes the stairs had too much
dust the room's sheets and curtains were yellowish and the carpets were full of mold
if that wasn't enough chef ramsay was not impressed with the food either which was tasteless
that's so bad terrible on his little kitchen tour he found out how disgusting and dirty it was
chef ramsay discovered from the employees and cower's son cj that cower was very controlling and
yelled at everyone for no reason this is your mom but i can't i can't deal with how she treats me
it's like when we don't need her here she's here and she's on me about the smallest things wow
shinkawa made sure that she had her hands on everything in the hotel she blamed her entire
staff for all the problems and even accused them of stealing drinking on the job and sneaking shots
from the bar she gained a reputation for being a crazy lady around town and people chose to stay
away from her i'm here every single day they don't like me and they insult me and they disrespect me
every second they work here cower also didn't pay her employees on time and whenever the employees
demanded their paycheck she used to call the cops on them eventually chef ramsay was able
to get through to kawa about what needed to be fixed for the hotel to run successfully
post-hotel hell chef ramsay reported that the hotel's reputation was getting better in the
community cj stepped up as a leader in place of kawa who gracefully stepped down as of 2022 brick
hotel is still open and servicing customers in newtown pennsylvania the hotel has received mixed
reviews on tripadvisor it has a 3.0 star rating while on yelp the original restaurant has a 2.5
star rating the ownership and poor service appear to be the focus of most trip advisor reviews
people frequently complain about bait and switch practices in which they reserve one room but are
given a different one when they arrive Rocco's at the brick is an upscale bistro featuring fine
seafood and meat-centric meals in sophisticated friendly surroundings Rocco's has slightly better
reviews although it still has a 3.5 star rating on tripadvisor the restaurant however is currently
under new ownership with that we come to the end of the video do you know any other hotel hell
owners who are downright annoying let us know in the comments below hope you enjoyed the video if
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