In This Video We will answer the Situational interview question
Tell me about a time you made a special effort to treat another person in a way that showed
you respected their feelings?
We'll cover:
A sneak peek into the mind of the interviewer and WHY they ask this
what to say when you're answering And a concrete example of my own experience
to get you thinking!
STAY TUNED:
Tell me about a time when you made a special effort to treat another person in a way which
showed your respect for the other’s feelings?.
Answer:So use the SARI just as it says in all the videos.
A specific example of this could be saying things to that person that directly showed
you care about their feelings for example.
Ok So What's the point of this question?
This question is to find out how sensitive to other’s you are, if the job requires
a lot of people skills this is a good question to determine how those people skills will
show up when you start working there.
So here’s how you answer:
You answer it by telling your story in my favourite Story way using:
The SARI Formula which we'll go through here.
SARI stands for (Situation, Action Result and interesting Features)
The SARI Formula stands for (Situation/Task, Action, Result & Interesting Features)
You want to tell a powerful story that paints a good picture of the situation, how you rose
to the challenge and the end result.
STEP 1 The Situation (setting the stage) So For Example:
For example A person made a mistake in your department and I know they felt bad about
it.
This mistake was they went over budget by a fair amount for the quarter on an event.
Step 2: ACTION: What did you do here- I knew they felt bad and there was no use getting
mad at them and making them feel worse, so action I took was 1) I said: “I know you
are upset about this, 2) How can I help you fix the mistake, what can we learn about this
mistake, let’s work together to see where we can compensate for this budget overage
by cutting the budget from other places, let's work together, I’m here for you and we will
get through it together 3) You were able to move forward after the mistake creating an
even stronger relationship with the co-worker for having gone through a difficult time with
them.
Step 3: RESULT The co-worker appreciated your understanding and your helpfulness.
Moving forward this co-worker felt comfortable coming to you for advice/help or as just someone
to speak to as a sounding board.
Step 4: Bonus interesting features What did you learn here?
What went well - I learned that getting angry at someone who is already angry at themselves
has little point and doesn't better the situation.
There we have it:
Thank you for watching!
And remember Nailing the interview questions is great!
But There is a lot more to interviewing than just answering the questions.
In fact if all you do is answer the questions alone, you’ve already lost at the interview.
There is a whole interview strategy at play and if you’d like to learn more you can
get started with me by clicking the link below to grab my free guide:
You get free instant access and Ultimate situational interviewing guide.
What you'll get when you download the guide:
An in-depth look at The SARI Formula (and the psychology behind it)
A series of Concrete Examples for the top 10 most commonly asked situational questions
Fill in the blank templates for each question
& if you are still getting stuck (because preparing your own stories is tough) I've
also included
25 Questions to come up with your own stories much quicker.
You'll also get the beautifully designed workbook, designed specially for you to prepare for
your next interview.
By the end of working through the guide you’ll be totally ready for any situational interview
question that gets thrown your way!
Click below and grab it now.
Thanks for watching and I'll see you next week on Natalie TV.