Are you thinking about kicking off a career in project management, but are
still not 100% crystal-clear on what exactly does a project manager do, well
in this video I'm gonna share with you just that, and if you want to be a
project ninja, stay tuned to the end of this video where I'm gonna share with
you how to get your hands on a checklist on why projects fail. Hi, if you're new
here welcome, my name is Adriana Girdler. I'm a business productivity specialist
and a certified project manager. If you want to excel in your career, in your
project, subscribe to my channel and you will be getting a new video every
Wednesday. Being a project manager is an excellent
job, I love what I do, but it's not exactly sometimes what you think it is,
so in this video I'm gonna share with you the role of the project manager.
Let's get to it. Ensure customer satisfaction, in projects it is all about
the stakeholder, and who's the stakeholder, its everyone from the sponsor,
to your project team members, to the people who are actually going to be the
recipients of your project deliverable, so you really need to ensure that
everybody is satisfied, and how do you do that, well you do it through emotional
intelligence, you really need to get a tune to where people are, and what
they're thinking, because sometimes people don't speak up, and part of that
is communication, communicate, communicate, communicate, project management is all
about communication, and if
if you're gonna have great customer satisfaction, which is critical for
projects, then getting tuned with people and communicate as much as you can to
ensure that everyone's on the same page, be a cheerleader, yes, you got to get out
your pom-poms, your job as a project manager is to motivate your team, don't
forget these are people who don't necessarily report directly in to you,
they have other managers, so how do you motivate people in order to really excel
at the project work that they're doing for you, plus all the other work, well
you got to cheer them, on you've got to ensure that they are inspired, so get
out those pom-poms and cheer away, are you ready to be a cheerleader for
your team, write down go team in the comments below,
Be the gatekeeper, so as a project manager you have to
ensure things don't spiral out of control, so you have to help people from jumping
on any bandwagon and ensuring things are very systematic, so you're the gatekeeper,
no one can go past you, everything has to be filtered, so this is
a really important aspect of project management that sometimes gets missed
because of senior executives, and the pressure project managers feel, don't get
sucked into that, be the gatekeeper, it's going to help you out in the long run, be
the paper pusher okay, project management is all about documentation, we need our
project plans, we need our timelines, we need our budgets, all that fun stuff,
so ,you are pushing a lot of paper, but it is important, because that helps
you to keep people on track, and it ties into everything else that you're doing,
as a project manager you need that documentation, so just realize it's a big
part of what you're doing, and to set aside some time to ensure that you're
not working on all your paperwork at night, you have a life, to be the mother
hen, or the father rooster, now sometimes amongst us project managers will say,
yeah what do you do, I babysit a lot, now if that's ever happened to you please
write it in the comments below, but yes, as a project manager you have to ensure
and peck away at everything, and just making sure that everyone is on track, so
it's again, all tied in with everything else that you do, from the paper pushing
and the cheerleading, and all that fun stuff, but you really have to ensure that
people are in rhythm, they're getting things done, that when you have due dates
you ensure that they're following them, so yeah, you got a peck away, you gotta
babysit a bit, it's okay because when you do it well people will deliver, and
that's ultimately your goal, so here's a quick little tip that I do all the time
when I'm doing projects to keep everyone on track so I'm not pecking away at them
all the time, and that is, I have very strict rules when it comes to the
project plan and providing updates, so if your, and I do that right at the
beginning by the way with the expectations, because if I start my
expectations midway through the project people aren't going to do it, but as soon
as I kick anything off, I set up, by the way every Friday, or every other Friday
we're going to update the project plan, here's how you do it, you're going to
provide some comments, and I need it by noon on Friday,
because that gives me time to review it and give it back to you, and then we're
gonna have a refresh project plan, that's a lovely way to get people sort
of on board with the process, and then you don't have to go chasing them around
a lot, now that you understand a role of a project manager I want to take you
from being a good project manager, to a great project manager by you getting
this guide on why projects fail, grab it in the link below, I promise you it is
worthwhile your effort to take a peek, please subscribe to my channel, like this
video, and share it with all the professionals that you know, now if
you're starting out on projects I would love to hear from you, I read the
comments, please send me a message below as to how things are going, I'd love to
hear from you, until the next video see ya