Hi, this is Samantha with POS Nation — speaking with you today to tell a little
bit more about our retail cloud-based solution. The cloud-based solution is
ideal for a modern business owner because you can access it from anywhere —
your phone, your tablet, your home computer. It also allows you to manage
multi-site businesses very easily — control inventory between them, allow
employees to work for multiple locations, and have your combined
reporting. The solution's also just very feature-rich and easy to use, so I'll go in
and show you a little bit more about our setup here. The normal retail setup would
be the all-in-one touchscreen computer, a cash drawer, receipt printer, barcode
scanner, and our keyboard. For businesses that are a little bit more mobile or
need to move around the store, we have the tablet option as well. So from this
screen we'll go ahead and log in. I'll choose our manager employee. Each
employee is going to have their own login and with that you'll have
personally-set security features. You can do that with an employee ID code or with a
swipe card. Once we're logged in from this screen you're able to fulfill a
transaction — we can start by scanning our POS Nation mug. Any item that you don't
want to scan, we have our easy-to-use touch screen. It can break this down by
category — ideal for businesses that don't have a barcode on every item — perhaps a
vapor store that has lots of small pieces.
I'll choose our Bombay Sapphire gin — and there's a great reminder for alcohol and
tobacco sales to check the ID of your customer. Once that's completed, we can
review our order, make any edits — that may be price, discounts, or quantity. So let's
go ahead and add a second coffee cup. Once that's completed, you can click 'pay'.
From this screen, we can select our payment method.
This software is EMV-ready to take the new chip cards. We can select our
quick keys for cash and close out the order. You have a
receipt printed out with your custom logo, store information, and a barcode at
the bottom. This barcode is useful for us to look the transaction back up for any
returns or refunds. Once I've scanned that, the order will populate back on the
screen. I can delete any items that I don't need to edit and then we can
return that coffee cup. Click our 'refund' key and we'll close it out to cash. Also
from this home screen, we're able to access a few reports. Ideally you'll be
using this during your part of the day where you're closing out and closing the
till. Go to our admin selection and close till. This report will generate
some information that tells you about your sales for the day, the types of
tender you collected, and then general sales. Go to breakdown of sales, sales
by product, and sales by category. You can also see sales by employee to help
you know who's driving your business. Also, voids as a security feature. We can
print this and have that information quickly to take away or pass on to a
manager. Two additional features on our checkout screen is the ability to update
your stock and manage customer programs. Under stock, you can edit that, receive
stock, or even look up to see your current inventory levels to do things on
the fly without having to jump to your back office. Under our customer section,
we can track customer programs and promotions. Each customer will have their
own information — you can even use their email addresses and phone numbers to
stay in touch and generate sales. So now we can take a look at the back office
side of the software, where you can generate your reports. The nice part
about the back office is that you can generate these reports and access this
information from any device — so it may be your phone, tablet, laptop. The main screen
of your back office will be your dashboard. You can customize this to show
you information about your sales, but also information about your
inventory. So we'll scroll through, see a few of these visual reports. You can keep
track of your margins, your sales, transactions for the day, and even your
low-stock items. We can click directly into this report to go ahead and
generate a PO and reorder these items.
From this screen, we'll see exactly what those items are and can continue that
process. We also have a variety of sales reports to help you see what's moving.
You can sort that by employee, by the time, even by brand and category to help
you in your analysis. Although the software is easy to use,
we do offer 24/7 support. You can call or submit a ticket electronically directly
through the software. One of my favorite features is the 'guide me' feature. If you
have a quick inquiry and need to know how to get to a portion of the software,
that's where you'll go. Click on 'guide me' and then we can input a keyword term to
help us find that procedure and then it's going to guide us click by click to
complete that. Thanks for tuning in to learn a little bit more about our
cloud-based retail software. The software is, again, going to be ideal for busy
business owners because you can access it from anywhere.
It's great for multi-location businesses because you can combine your reporting,
transfer inventory, even share employees between the locations. Give us a call at
POS Nation to learn a little bit more about this software and how it can
uniquely fit your business needs.