Hi everyone.
In this video, we will be covering the admin panel for the grocery delivery platform.
So this is the main screen of the platform.
This is the admin dashboard through which you can check how many pending orders you
have, how many delivered orders, how many stores you have on-boarded and these are basically
the shortcuts.
So if you click any of them you'll be redirected to that section.
So the dashboard is quite easy to use.
Under that, we have some analytical tools where you can check how much revenue you have
made on the platform and how many orders were placed on a platform.
Also if you want to pull out some data for some specific dates, you can do that using
this filter option.
You can filter out the dates and you can check the data accordingly.
Under that, we have the section for pending and active orders.
You can check from the dashboard itself.
So you can confirm or reject any of the orders and if you confirm any of the order to redirect
to the active section, this was the order and you can change the status from the dashboard
itself.
So moving forward to the categories.
You can add or remove any of the categories that you want to have on the platform.
And you can assign these categories to any of the stores.
So the stores would be having this option as well.
They can create the category for themselves and add certain items to that.
Also, you can add any item from here, you just have to add the image gets name and the
quantity and its description.
So the stores can do it themselves.
They can maintain the menu themselves or you can do it for them.
Moving forward with the stores you can see all of the onboarding stores over here you
can add a store by clicking on this option.
You just have to enter their name the store’s email ID their phone number their address
and the delivery modes that they will be taking orders for delivery also for the self pick
up and if they're offering both options, then you have to click on both.
Then you can specify how much commission you want to charge on the delivery orders or how
much commission you want to charge on the pickup orders and then you can specify certain
categories to them and then click on register.
So this is how the store can be added on your platform.
Also, if you want to check the data for a specific store, you can just click on them.
You can see the name, address, phone number, you can set up the delivery charges for them.
You can set up any store service fee if they are charging also you can specify that this
store will be serving and how much radius in which vicinity.
So you can specify the radius in kilometers or in miles.
Also, you can just do the geofencing, you can specify that.
This certain store would be delivering into this location only so you can do that using
the map.
Also, you can see the items that they are offering on the platform.
You can add or remove any item and stores can do it themselves.
Also, we can check the ratings and reviews that the customers have given to the store
so you can check it from here.
You can change the configuration for a store.
You can add the preparation time the minimum delivery and the maximum discrete time.
Also, you can set up the time slots for them that when is the specific store open and when
it is closed.
For example, the store is not open on Sunday, you can just turn it off from here and the
customers won't be able to place any order on Sunday.
So this was the store’s option.
Also, you can see the analytics for any of the stores you can see how much revenue they
have made and how many orders have been placed on that specific store.
So moving forward to the delivery boys.
You can see a list of all the delivery boys that are working for your platform.
Also, you can turn off or on any of the driver’s status so if you turn the status of so this
specific driver won't be able to work for you anymore and he'll not be getting any orders
and you can change their status at any point of time.
So you can add a delivery boy by clicking on this option.
You can add a profile picture for them and specify that this specific delivery boy would
be working for all the stores or any specific store.
If you choose a specific store, you can select the stores if there's a drop-down menu, so
you can select any specific store.
You can mention the delivery boy’s name, email ID, phone number, and occupation.
And the commission that you want to charge on every order.
You can specify that you want to charge some percentage or flat feet and ID number and
then click on save so, that is how the delivery agent is added.
Also, you can specify at the tips that the customers can give he's amount of tips for
the delivery agents.
If you want to search therefore any delivery agent, you can just enter his name and you
will be redirected to that section.
Moving forward to the orders, here you can see all the pending orders that you have on
the platform.
So we have three categories.
When you confirm any order, it will move to the active section from here.
You can see the complete order details.
By clicking on this you can see the mobility information.
You can see what all items the customer has ordered.
Also, you can change the status for any of the order and you can see to which delivery
agent this order has been assigned and you can just change the status to delivered.
And then this specific order will be moved to the history section.
Here you can check all of the canceled or all of the delivered orders.
You have some filters you can specify that you want to see all the delivered orders on
this specific date.
So the orders will be rearranged accordingly.
Moving forward to the banners basically, you can put up any banner by clicking on this
button.
You can specify that for which store you are uploading this banner, the banner validity
and the images so you can make some revenue through this option.
You can charge a higher percentage from this specific store if you want to and you can
put up a banner for them and the customers can directly click on the banner and they
will be redirected to the specific store and they can start ordering.
I have these banners on the platform right now.
So moving forward to the promotions.
To get a lot of users you can do some promotional activities and you can add a promo code by
clicking on this option.
You can specify that this specific promo code could be applicable for all the users or only
the first time users can apply this promo code and get the discount so you can specify
that and then you can enter the name, description and the discount that you want to give.
Whether it's a percentage or a flat value you can specify that from here and the minimum
basket value that should be there if the customer wants to apply for the discount and then the
promo bearer that admin or it'll be the store so you can specify that and then how many
total numbers of vouchers you want to give you can specify that from here and the number
of redeems allowed per users and of course the validity.
You can specify that this would be applicable for all the stores or any specific stores.
You can do that from here.
So we forward to the users Here you can see a list of all the users that are using your
platform.
You can turn off any of the status and you can download a CSV file if you want to see
a list of all the user’s and if you are searching for a specific user, you can enter
his name email ID or phone number and you can just filter out his details.
So moving forward to sub-admin.
If you're planning to have multiple managers or if you're planning to grow in multiple
cities, you can just create a sub-admin they will be allowed to use your platform this
admin panel.
You can specify their email ID, password and the phone number and you can grant them certain
permissions that for example, if you have if you having a marketing manager, so he'll
be only allowed to see the banners or the promotions so you can specify that which sub
admin will be having how many permissions.
So if you're having a partner, you can just grind them all the permissions from here.
This is how the sub-admin option can be used.
Moing forward to the reports.
So here you can see all the user report order report store reports and the delivery boy
report.
Also we have some filters from which you can specify if you want you can pull out some
data if you want to.
You can see all of the users here and you can see how many orders they have placed on
the platform.
You can download a CSV file for that.
Moving forward to the order report from here.
You can just check how many orders were canceled or how many were delivered so this can improve
the efficiency of your business.
You can see the order report for any of the stores also, for example, you want to see
the order history from the store and just filter out its data and all of the orders
would appear over here/ Moving forward to the store report.
You can see the data for each of the store.
You can see how much revenue they are made on the platform and how much commission you're
charging from them.
So we can see each of the details here.
So basically, this is analytical so moving forward to the delivery boy report here.
You can see which delivery boy has delivered how many numbers of orders and also you can
run some incentive program through here.
You can see, for example, this delivery agent has delivered the most number of orders so
he gets some incentives so you can use this tool for your business for improving the efficiency.
Moving forward to the accounting section.
You can see the complete account statement.
You can see how much money you owe to the stores for all the online orders.
Also, you can check how much money the stores owe to you for the cash orders.
We will integrate a payment gateway to this platform.
And for example, you want to pay the commissions to the stores.
You can just select a particular store
For example, you want to settle the account for this stour?
You can see that these payments are pending.
You can just click on them and you can click on pay option and that will be paid to the
specific store and the stores they can do this from this panel itself.
So you can manage the accounting section here and you can see the statements for the drivers
as well.
So for example, if you want to pay the drivers weekly or monthly you can do that.
You can search for a delivery agent for example this delivery agent and you can pay fro his
orders by selecting the orders and clicking on pay option.
So this is how the complete account can be settled.
So moving forward to the settings from here, you can change the color schemes for the platform.
Also, you can set up the cancellation policy that in case of partial refunds how much you're
going to refund to the customers whether it will be a percentage or a flat value also,
you can specify that if the order was on its way then no refund would be there, if the
order was pending that then you will be giving a full refund if it was confirmed then you'll
be given a partial refund.
So you can specify that from the settings option.
So terminologies, you can change the terminologies for example in case of food items you want
only to the item to be shown.
So you can change all of the terminologies from here and moving forward to the email
setup.
For example, if you want to send an email to all of the stores that you have onboarded
or to all of the users you can just select all stores and all the stores would be selected
or for all the users so all the users would be selected like this and then you can just
write the subject you can draft the email and click on send.
So by using this platform only you can send emails to all of the customers or all of the
stores and same is the case for the push notification.
So if you want to for example, you're running some promotional code, so you want to send
a push notification to all of the customers.
You can select a mark all and you can write that there is a new promo code you can use
this code to get some discount and you can send it to all of the customers.
Moving forward to the terms and conditions so you can specify the terms and conditions
the privacy policies About us you can write the content in this section and it will appear
on the bottom of the website or in the bottom of the customer application and you can see
from here so you can specify all of that using the settings option.
So rest is the Payment Gateway.
So our team would be indicating a payment gateway of your choice so that the customers
can be online.
From the admin panel of the Grocery Delivery Platform