- Not all questions are created equally.
If you want to get a different output,
you've got to ask a different set of questions.
Asking questions is absolutely a discipline
that we all need to master.
- 'Alicia.
- What is Alaska?
- That's right.'
- One of my superpowers is my ability to help people
rethink the ways that they think-
and the reason this matters is that so many of us
are churning at work,
and we're actually not pausing to think about
the ways that we're thinking.
And if we don't pause to rethink,
we're not going to shift our behaviors,
and ultimately, we won't change culture.
We're all trying to innovate;
we're all pursuing innovation.
And from my perspective,
creativity is the engine for innovation.
My name is Natalie Nixon.
I'm the author of "The Creativity Leap,"
and I help leaders transform their business models
through creativity.
A main component of creativity is inquiry:
Inquiry is about building curiosity.
And what is curiosity?
Well, Ian Leslie has a great definition of curiosity.
He says that, "Being curious is the product of
an information gap."
You need to know just a little bit about something
to be curious.
Inquiry is all about a shift away from 'only with certain'
to asking new and different sorts of questions.
And we really want to encourage
those really big picture, expansive questions.
There is what I call a "Taxonomy of Questions."
There are 'diverging questions,'
questions such as "Why?"
and "What if...?"
and "I wonder...?"
I think there's literally nothing bad
that follows the phrase "I wonder..."
The other group of questions are what I would call
more 'convergent questions.'
They help us to get more tactical,
so questions such as "What?"
and "Where?"
and "When?"
And in some of our organizations,
those tend to be the sorts of questions that we focus on,
but we wanna be able to really integrate
both of those categories of questions to build curiosity.
We live in incredibly ambiguous times,
and in our educational systems
and a lot of our corporate environments,
we want to lean into certainty.
We want to lean into: 'What is the answer?'
But the reality is we don't have all the answers.
The challenge when we're only myopically focused
on what is the right answer,
is that we lose sight of opportunities
that are right in front of us.
Technology is ubiquitous,
and in a lot of ways, we as humans,
will be replaced by automation, robotics, etc.
We're constantly saying that we want to innovate,
but if we want to innovate in a consistent
and sustainable way
what I think we need to remember is that
what makes us uniquely human is creativity.
If we want to get greater, more innovative output,
we must be willing to ask new and different questions,
and we must embrace creativity.
We can model and practice inquiry
in some really practical ways.
I recommend that more of us should become
clumsy students of something, of anything.
So for example, I am a clumsy student of ballroom dance.
And one of the gifts of dance is that
you only learn through deep observation,
not only of your teacher and your instructors,
but also of your peers
and students who are a lot better than you.
And you'll only advance if you ask for help,
and if you ask questions.
If we are clumsy students of something
in our personal lives,
we will discover that we will be a lot more confident
in asking new and different sorts of questions.
The world will not come to a screeching halt
if I ask a question that seems obvious to others,
but not to me.
Asking questions is a way of thinking,
and it's a discipline that we can all practice,
and get a lot better at.
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