>> Good morning. Welcome to a day in the life of Webmaster
support. It says 8:51, but it's actually 8:41right
now. And I've already eaten breakfast, and responded
to a few emails, so now I'm just going to get ready for my meeting at 10:00.
There's probably some laws against doing this, holding a camera while you drive, and I'm
not a very good driver anyways, but this is essentially my commute to the office.
It's 12 minutes from my door to the meeting. Sometimes I joke that this is the moment of
truth, because as I'm coming into the garage I have to swipe my badge, and this is how
I'll know I've been fired, should it not work. Oh, I'm good for another day.
Okay, here's a weekly support meeting. Brian White, Todd Namet, Matt Dougherty, and
there's Bill.
>> Hello.
>> Hello! And there's some people.
There's Marley, and John is waving. And there's the other...
[laughter] All right, I'm here in a meeting with Matt.
We're just going to meet for about 15 minutes to go over some stuff about scrapper sites,
and also our groups chat tomorrow. But, Matt, do you want to talk about what
you've done today?
>> Sure, yeah. It's been a pretty normal day.
I got up, did some email while I exercised. In fact, my pedometer is... you know, it's
only 11:00 in the morning and I'm at 5579. I wish I could shake it and make it go up,
but it's smart enough not to get caught by that.
I drove into work and I hate to admit it, but at the red lights I was reading "Search
Engine Journal." Eric Lander had a good article on page rank
sculpting, so I'm catching on my Google reader while I... only at the red lights, you know,
when you're stopped for a very long time. Coming in, proofing through email.
There's some cool... one or two cool things coming out in a day or so.
So I'm just trying to get a look through the messaging and see how that looks.
>> Any big topics for the day, about stuff you want to talk about?
>> There's a couple quality meetings later today.
So we're going to be talking about, you know, the future of web spam, what stuff we want
to be working on internally, so... Unfortunately, we can't...
>> ...should probably turn the camera off.
>> You know, just brainstorming meetings where we talk about what we want to tackle next.
So, you know, lots of good stuff.
>> Can you come to the groups chat tomorrow?
>> Oh, yeah. I plan to be there.
I haven't signed up yet, but I'll be there and helping with the Q&A or something like
that.
>> Sweet! So this is my building.
There's a café in there, a laptop/treadmill work station, androids in that office, but
we'll just head upstairs. Now I'm going over to my office...
where there's no one here. This is where I sit.
My desk is till messy from last night, but now I'm going to get to work.
These are my friends coming for lunch, yeah?
>> Hi.
>> American Table?
>> American Table.
>> Let's do it.
[pause]
>> So, now it's the afternoon and I'm here with Wiz.
>> Hey.
>> And we're just going to discuss an upcoming webinar.
Wiz is going to be presenting at an Analytics Website Optimizer and Webmaster Tools webinar.
Wiz, you know anything about the audience you're going to be speaking to?
>> I heard that it's going to be an audience of just anyone who owns a website, so it's
hopefully going to be the ultimate webinar for webmasters.
>> Okay.
[pause]
>> Hey, Jonathan. What have you done today?
>> Hey, there. I've been out in help groups looking for what
webmasters are saying about Webmaster Tools, and also on the web in general to see if there's
any new feature requests or if people are having any issues with the tools we provide.
I also had a meeting earlier today with my teammates in Mountain View and Zurich to discuss
weekly issues, and make goals for the future. Wait, who are you again?
>> It's a little after 5:20 P.M., and I'm here with Wiz again.
>> Hey.
>> And also Reed.
>> Hey.
>> Hi, guys. Can you just tell me what's going on with
Webmaster support stuff today?
>> Sure, we're actually just hanging out in a Webmaster help group right now, checking
out some threads.
>> Anything else.
>> See anything?
>> Yeah, I'm in the group as well, and the thread that I'm looking at right now somebody
had just moved their site, they bought a new domain.
And they did this using a 301 redirect, which is what we recommend.
And they just posted in the group to make sure that they had done everything properly.
I already saw that Webado came in there with some good advice, and then I opened up the
site myself. And it looks like everything is all set up,
so everything should be good to go for this user.
Reed, what have you been looking at?
>> Cool. Actually something pretty similar.
I got a thread where a webmaster just bought a new domain and is kind of curious where
to start to move this old site to this new one.
And I know that Riona recently wrote a pretty cool post to the Webmaster central blog about
best practices when moving your site to a new domain.
So, I think I'm just going to drop a quick response and let that user know about that
blog post, and give some good advice about moving to a new domain.
>> So now I'm coming over to Evan Tang's desk. Hey, Evan!
>> Hey, Mailie.
>> Can you tell us what's going for you, with Webmaster support today?
>> Yeah, so I'm working on a thread that's about link schemes and link sellers.
So I'm just telling people, everyone and you guys, that you guys should use the link seller
reporting tool. And... actually just any sort of selling reporting
in Webmaster Tools.
>> Okay. Great, thanks.
>> All right. Bye.
>> It's about 7:00 P.M. now and I'm just sitting down for dinner with my friend, Matthias.
[pause]
All right, it's nighttime.
It's 10:36 P.M, and I'm just leaving work now.
After dinner, we went for a long drive in my friends convertible, just because it's
such a gorgeous night. So, I guess this is going to be end.
I just have to log in and actually get a blog post ready for a couple of days from now,
but other than that that's going to be the end of my day.
So thanks for joining us for a day in the life of Webmaster support.