hi everyone today i will be presenting royal dispatch
royal dispatch is a fleet management and last mile delivery management solution
to start with we will log into the web panel that you see on the left and there's my iphone on the
right to show you the iphone app for the delivery agents so as you log in we start on the dashboard
you see drivers with their current location all your teams on the left and their tasks
going next profile
on profile you see your company's logo and your basic information about the company
also here you see your company code this is important for you to test your app we
also offer to white label this app with your branding and we will not need this code then
going forward next to customize customize section has options relating to your naming
and localization you can set date time formats you can also toggle between
light and dark themes for this panel at the bottom you can set task completion
proofs here you can set up the proofs you want to use for different types of tasks
we have three types of tasks and you can enable image signature notes and barcode as proofs
and set them as required the delivery agent will need to submit the proof to complete the task
going back to the light theme for now
next is teams here you can create various teams for your delivery agents and you can see all the
agents are within those teams and modify that going back to customize for a bit here you can
change the name of your agent to something more relevant to your business like service providers
agents we will use driver and continue to the drivers section going to the driver section
here we have a list of all the drivers with their personal and vehicle details
on the right side you see a view of into their accounting let's start with michael
the agent will use their phone number to log in on the agent app
as you log in you'll get an otp via twilio in case twilio is not configured in your account
you can click edit on the driver and view the live otp
next we will check out geofences
here you can create multiple geofences and as you create a geofence and add
agents in that your geofence we will start with shondagar
here we will select all the drivers so that they can be notified about the tasks in this area
going next to auto allocation so there are four auto allocation algorithms let's start with
setting the toggle to accept reject on acknowledge the system assigns the task to the first driver
based on the algorithm and the agent does not get to reject with accept reject the agent has
the option to reject amongst the four algorithms we'll set it to send to all for our test case
there are four different logics first is one by one the tasks are sequentially offered to everyone
in the geofence in send to all the request is sent to everyone at once in batch wise the request
is sent to agents in concentric circles with additional parameters to configure it and finally
in round robin the task is sent to the agent with the least number of tasks done and so on
setting it to send to all we move on to pricing rules
here are the variables you can set in pricing rules
so there are three base variables there's base price base duration and base distance so
in this amount the time you're offering and the distance you are offering
these are in the units and currency that you set in customize section next there is a cancellation
fee as well but as you exceed the base duration and distance then there is additional pricing
and based on this pricing you can set your commission for your agent be it an employee
or freelancer you can set if an agent is a freelancer or a driver in the driver section
moving next we'll check out configure
so this screen is something that you will need to set up at the start but
you will need to add you google maps configuration
twilio keys and smtp credentials to send emails and to notify your customers and agents
next we have analytics
we see a heat map of the left there showing high activity areas
top agents and customers going next to notifications
here you can set when the customer or recipient should be notified
and when to send an sms or email or both you can also modify the content
now we will be adding a route
let's create a new customer you can also use a previous customer
we will instead create a new customer
let's set the home location
you can add a work location as well
and we'll set it to auto allocation
as the auto allocation is sent to all we should be notified for this and we have it here with
the notification sound going forward we will try manual allocation with a previous customer
adding a couple more tasks here this will give us a good idea in terms of
manual allocation and route optimization
and as we click on the notification our tasks are updated we have two
routes we will see these routes and tasks in the routes section
both tasks have their tracking urls and the pricing has been calculated already
we'll go back to the dashboard to see the tasks
here's michael with all the tasks and let's try and optimize this and when you optimize you get
to set the driver's start date and at what time they start working there's task duration
which would be the average time an agent might spend working at a pickup or drop-off point
if the driver has some breaks in the plan and then you can set that too driver start location
can be the current location or you can set it to another location you can add a manual location and
you can also select a task if you want it to be done first let's start with the current location
this blue line is represents our driver's path
it has been simplified a lot the first task is close to the driver location
and the second task is this you can see the path has been shortened to 24 miles
we will start the task
the task gets updated and emails and sms's are sent to the customers
and as we complete the task
we get our completion proofs
we will sign and submit photos and notes
and the data is uploaded you will be able to see all of that in the route section
we can see the proofs here
also this platform can be integrated with third-party apis to your current tech stack
for an example i'll give you a demo of this solution you can use royo dispatch
to add last mile delivery or pickup and delivery option to your current software
you