- Hey guys, it's Justine and I'm here with Ro today.
- Hello.
- This has been so much fun, we've been having
so much fun making, like, crazy videos.
- Mm hmm.
- We've been hanging out, we've been a tasting things,
you've been teaching me new techie things.
- Yeah!
- Are you ready, girl?
(Ro laughing)
- Okay, are we eating the whole thing?
- Yeah.
- Really?
- We also have a video on her channel, too,
so I'll put a link in the description
where you guys can check that out after watching this.
This is exciting, I love doing unboxing videos
and I am so glad you're going to be
joining me for this one.
- This is my second unboxing, the first one
we did, okay, it was with you.
- Yeah. - It was the glasses.
- The Snapchat spectacles. - The glasses!
- Well, this is a thermos, essentially
but it's upgraded for our today's, you know,
busy lifestyles and we wanna have our coffee to be
a particular temperature. - Ooh!
- These are actually sold at the Starbucks,
so I thought this was going to be
- Oh! - a perfect unboxing for us.
- It's a mug, it's a high-tech mug?
- Yeah, and it basically will keep your
drink at whatever temperature you want
for about two hours, and there is an app.
- I love coffee and I like technology,
I'm not the greatest at it, but Justine's teaching me.
- Yeah, it's designed for our lifestyle.
- Mm hmm, mm hmm.
- It says temperature matters.
- And it has three things in the back;
precise, simple and customizable.
The simple we shall see.
- We shall.
- 'Cause if I can do it, then you can
really put that on the box, like you can underline it,
you can bold it.
- Ro approved.
(Justine laughs)
- Yeah, simple and I'm like, it is.
- Today we've got a very special knife.
This doesn't usually make very many
appearances on my channel but this is like the knife-
- Usually, you're cutting open food.
- We've cut open so many things
in all of your videos - Yeah
- It's crazy, I am so sorry.
- It actually matches your outfit today,
we did not plan that, that's just happening.
- Yeah, this was just what I picked up off the floor today.
- Uh oh, uh oh- - Alright, let's-
- Okay, okay- - We're gonna, I just
- It looks food related, it is a coffee mug.
- Yeah, I just don't really know,
I think we'll start on the bottom.
- Which side?
- Started from the bottom now we're here.
- Yes!
Very good, it's good cutting.
- That's it.
- That's really good.
I have a funny story about cutting boxes open.
One time my sister got so excited
we got a package in the mail,
she had these big scissors and she went
dur, dur, dur and she cut it open,
and she cut a hole out of my dress.
- Oh no.
It was a dress I was supposed to wear
to a premier and it had this huge hole (laughing)
cut out of it.
- Wait, so this dress was in the box and then she cut?
- Oh
- Cut through the box
and the plastic. - My goodness.
- She felt so bad and I love her so much.
I was like it's no big deal, it's black,
we'll just sew the piece together and we did;
I wore it and nobody knew.
- That's incredible.
- Nobody knew.
- It's a good story though.
- Yeah, it was really funny.
- Oh, oh. - Oh, oh.
- This is already happening. - Oh.
- Okay, do you wanna help?
Here, just. - Oh my gosh,
- Here we go. - I'm unboxing something.
I was so excited.
This feels like it's a birthday
or like Christmas or something.
- It does.
- (exclaims) I love unboxing.
- Ooh so it's called the Ember.
- Is this another box?
- A box inside of a box.
Oh this looks really good.
- Oh wow look, Justine.
I don't wanna Vanna. - Ah.
- I don't wanna take this moment
away from you, but... - No, this is all you.
- This feel pretty good, to just do this.
- It looks good.
- I don't wanna break it.
(box clattering)
- Ow oh we've got something to cut.
- What is it?
- We've got something to cut.
Oh you got two stickies on the side, the top and the bottom.
Get it, get it, get it, yes.
- Oh.
- Doesn't really have a smell.
- (sniffing) I don't smell anything.
- Nope.
It's kinda heavy.
- Are you serious?
- A little bit.
I mean.
- Oh yeah.
It's got a nice little weight to it.
- Yeah, what's this for?
- That you turn to adjust the temperature.
- This is a temperature gauge?
- So these are our directions.
Quickstart guide, Oh gosh.
- Uh oh.
There's some more in here.
- Oh let's get those out.
- Okay.
- So download the app.
To pair press the logo.
- Yeah, it's hand wash only.
Lid can be washed tn the top rack of your dishwasher though.
- Ooh, look at this.
This is our charging dock.
- Let's try it.
- Let's do this.
- To pair, press and hold the Ember logo for six seconds.
- Hold the logo.
- This is the button?
- Yeah.
Hold it.
Hold it good for six seconds?
- Two.
- [Cameraman] The front of it says hello.
- Really?
- [Cameraman] Yeah.
- Does it still say hello?
- Oh, oh, oh, oh it's talking to, look it.
- [Justine] What's it saying?
- [Ro] Justine, Justine,
Justine look it lights up, it lights up.
(Justine exclaims excitedly)
- So it looks like we've got some battery life,
so that's good.
I already have the app.
If it's on, power it off first by...
Power it off?
- Yeah.
- Then press and hold the Ember logo for six seconds.
But like, I'm pressing and like,
I don't feel like anything's happening.
- Yeah - Oh it's a smart coffee mug,
it knows it's empty.
- And, oh, it showed up.
- Oh they found each other. - It showed up, it showed up,
it showed up.
- Oh look they're becoming friends.
- Oh is this so fun?
Maybe I'm just gonna take it off this.
And then, okay, I'm gonna tap it.
- Okay.
- And then (sighs).
- Is it gonna find it?
- Okay this is so silly.
- Come on Ember. - Okay, open it up.
Get started. - Get started.
- If it's on, power it off by pressing
and holding the Ember logo for three seconds.
Well I'm getting very upset.
- I know how to do that. - I'm getting very fussy.
I'm not even getting the pairing option again.
(Justine huffing)
- Do you need my Wi-Fi?
- No, I don't underst--
- It's really funny, it's a funny one.
- Pair, yes, yes. - Pair, pair, pair.
- It's happening, it's happening.
- Yes, yes, yes, yes.
- Okay we had to cut and we had to focus and really
just work on some things. - Yeah.
Okay, I got it.
- Mm hmm.
- I'm gonna sign in.
Now it's asking me to name my Ember.
What should we name it?
- Ah you get to name your mug?
- What should we name it?
- Oh my gosh, there's so many coffee names.
Do we name it John Snow?
Do we name it Snow?
Do we name it Charmander, it has an attack called ember?
- So we're gonna name him Charmander.
- Yes.
- That's good.
- That's perfect, that's his attack.
- That's so cute.
- Okay let's save it.
- Ember attack.
- So right now, it's saying that our mug is empty.
Should we give it some drink?
- Oh fill it up girl, here we go.
Oh yeah, Justine.
(both laughing)
I used to be a barista.
So let's just go for it.
Are you ready girl?
- I'm ready.
- Okay.
Now when I was a barista and I used to be a waitress,
all I used to do is just,
in my mind I would be like I'm not gonna drop it
and then most of the time that would not happen.
- I stopped breathing for, like, that entire story.
- Okay, it's okay.
Ready, set, go, go for it.
Just go for it.
Don't even, don't even think about anything else.
- And I won't fill it past the max line 'cause there is
eight perfect ounces. - Oh perfect, that is perfect.
A tall. - A tall fits in there,
perfectly.
- Okay so it still says it's empty on my, oh.
- Oh, you gotta update it?
- Uh oh, it still says it's empty.
- No, it's full now.
- Uh uh, we've got drink in there.
- There's drink in the cup.
(Ro laughs)
- Do you remember on this box when it said it was simple?
Like, I've built computers before.
This is a mug that heats your drink and connects to an app
through Bluetooth.
- Yeah, I've got my drink and a two-step.
(both laughing)
Do you remember that song?
♪ I've got my drink and my two-step ♪
♪ My drink and my two-step ♪
♪ Got my ♪
- This thing is making me so upset that
I don't even want to enjoy my beverage anymore.
- See, just give it a little love.
Tell it, you're full. - (squeals)
Ooh we've got action.
- (laughs) I know.
- (laughs) This time it says it's cold.
Actually, it is cold though.
- Is it cold?
- It's so cold.
- Alright I just set it to 130 degrees.
- Ooh, so it's heating you?
- I don't know.
- Safety instructions say don't touch
the metal inside with your fingers.
- I just feel like we're having,
like there's something not right with it,
'cause I feel like our Ember might be broken (growls).
- Charmander's being sassy today.
- Charman, ugh God, I'm not even--
- Doing the move.
- Why is (scoffing)?
I'm done. - Okay, okay.
Find your, this is step four, find your perfect temperature.
Is it heating?
- I just wanna tell you,
we're following these directions step-by-step,
there's like, there's two steps, literally,
to make this thing work and things are quite working.
Like, are we gonna walk around - Yeah, I think
- like this?
- I think the problem is,
is maybe it needs to charge for a full day.
It doesn't say that in the instructions
but maybe just this mug, little Charmander,
he didn't come as charged as he thinks he is.
- I mean it says it's pretty charged.
So maybe we'll just leave it here for like a couple hours
and we'll see what happens. - Maybe, see if it
will heat up.
- He loves coffee. - Yeah, he likes the coffee.
- I forgot he was even here.
Alright guys, well that's it for the Ember mug.
It definitely, my expectations I think, were maybe set
a little bit too high for this.
- They were really high 'cause it's
coffee related. - Yeah.
Well, thanks for watchin', (hums sharply)
Go check out Ro's channel.
We've got some fun videos over there.
We've done so many fun collabs.
- Yeah we've been making fun videos lately.
- I know,
hopefully next time I'll bring something over
that actually works.
- It works, Charmander,
he's just a little finicky off of his charging station.
(dog barks)
(banging)
That's Cookie.
- Somebody's upset that Charmander's not working.
- Cookie's like, what,
what do you mean there's no heated coffee for me?
(laughs)
(imitates dog grumbling growl)
(both laughing)
- Alright guys well thanks so much for watching,
I will see you in the next video.
Make sure you go check out Ro's channel.
We've got another fun video that we did on hers
and I'm so excited. It's been so much fun. Alright.
- Bye.
- I'm just gonna leave this plugged in
for the rest of the day.
- Yeah let's just leave him here.
- Bye.
- Hopefully he's, c'mon you can do it.
- You made me so upset.
- Come on.
- [Cameraman] Let me take a stab at it.
- Stab, take a stab at it.
- Take a stab.
(clanging and banging)
- We gotta talk about this thing.
Let's discuss.
Not only did we have a bunch of problems in the beginning,
getting this setup and get it to actually charge.
We did eventually get it to charge
to a point that we were able to use it.
This is basically like the biggest disappointment.
If you can see.
Long story short, this thing doesn't work any longer.
And it refuses to charge now.
It's been a really long time since something
has upset me this much,
mostly because I love coffee so much.
And I love this cup and I love the concept.
So I guess I can say that I don't recommend this,
maybe they're working on another one,
maybe there's some recalls.
But I guess that brings me to the end of this video.
Just wanted to give you guys a quick little update.
We did a really fun video on Ro's channel,
we were trying Mexican candy.
- Oh it's limes.
(laughs)
- Oh God.
- Whoa, no.
(coughing)
So I put a link in the description
and an annotation, right at the end of this video,
where you guys can check that out.
Go say hi to Ro
and hopefully that video will lift your spirits.
'Cause I know it is going to lift mine
after the disappointment of this cup. (cup bangs)
Oh crap, just put this over here.
(upbeat whimsical music)