Hi I'm Josh from eSpares.
And in this video at I'm going to be addressing drain and pump problems
in your washing machine. The most common
drain problem that washing machines develop is that they simply
won't drain at all. And this is usually due to a foreign object
in the wash load that has found its way through the machine and
got stuck in the sump hose and
blocked the pump. To give you a better idea of what's going on I'm just
going to put the machine
down onto its side so we can have a look inside.
This is the
under side of the machine here's the pump assembly
and this is the sumphose. Now before
the object has had a chance to get into the pump most machines and made with a
filter
or trap. And you can't get to this by just
undoing the cover on the front to the machine
and unscrewing the filter.
And that's designed to catch whatever object has
made its way through the wash load and before it gets to the pump.
It may be the case on your machine the filter
is similar to this one where the front of it
is attached to the body. And that means that if you do get an object caught in
there
you can't actually unscrew the filter because it catches on the sides.
Now
if that's the case you need to get access to
the pump assembly or the sump hose
and remove either one of them in order to remove
the object from the filter.
If the machine is draining slowly
it could be due to a partial blockage and that could be from debris
or a small item of clothing. Obviously the first place you need to check
is the filter and one seat at the filter is clear
just have a feel along the sump hose
for anything that might be blocking it. And obviously if you do find something
you need to disconnect the sump hose and remove
the blockage. It could also be draining slowly because the pump has
burnt out
or what tends to happen sometimes is this something gets
wrapped around the pump impeller such as a piece of plastic
or an elastic band. In which case you need to
remove that before putting the pump back in.
Now this machine is equipped with two pumps.
A recirculation pump, and a drainage pump. So if you getting strange noises during
the wash cycle
it's more likely to be a problem with the recirculation pump.
If the noise is happening during the drainage, that could be an issue
with the drainage pump.
If you've checked all of these areas for blockages and he still can't find
anything
and if your machine is connected to a spigot underneath the kitchen sink.
Then it could be that the sink itself is blocked with something like fat.
To check this just disconnect the
drain hose from the spigots and try emptying the machine
into a bucket. If the water doesn't come out of the hose then obviously you need to
clear your kitchen sink and before
reconnecting the drain hose. Now a question we often get asked
is how to drain a machine if it's stopped while it's full of water?.
There are a few things you can try if you go to the
cover on the front of the filter and just pop that open.
Many machines contain a small
drainage hose which can then be used to empty the water into
a shallow bowl or bucket.
Another thing you can try is to lean
the machine backwards so that the water level inside
is lower than the door seal and then just open the door
and ladle the water out. Or something else to try
is to take the drainage hose
and lower it to the floor so it's lower than the water level in the drum
and that should enable the water to just run out.
Spares for washing machines and other appliances
are available on the eSpares website. Thanks for watching