coming up in this video
so i got a ps5 and a 4k tv so far would
you stop looking for electronics i told
you jewelry's more valuable
excuse me i'm missing some items from my
luggage
let me check with lost and found can you
describe them for me
a diamond necklace in the shape of
rosettes it's very valuable eight carats
in total weight and a solid gold
bracelet
wow
that must be over a hundred thousand
dollars
we definitely need to launch an
investigation let me get all of your
information and we'll let you know what
we find out please do
why are you vivian
yes you must be
ashley the new flight attendant
yes i am today is my first day
oh
that's so nice to hear
why do i always get the new ones
it's so surprising what happened to the
last flight attendant
you know
you can't keep your job around here if
you break company policy
but it's so shocking that a flight
attendant like that would be stealing
from passengers
i'm even more surprised she got caught
well i guess that's a good thing enough
talking shop we have a very full flight
so you're gonna really need to be on
your toes
okay
hi uh we're on the flight to new york
oh very good do you need seat
assignments no we just need to check our
luggage well let's take care of that how
many do you have just this one
okay
that'll be 35
35
no no that's included in our ticket oh
very well then enjoy your flight
i'm so excited to be going back to
broadway i know it's like new york's
been closed for the last two years
we're only there three nights how are we
gonna narrow down the shows shopping
dining
i for one seriously over packed i
brought all my gowns and jewelry
i don't know about you but there's no
such thing as too much jewelry
speaking of bags i need to find out what
happened to my orange one
will you check at the podium i'll stay
right here
okay
thanks for flying back with me for the
memorial it's the least i could do after
you flew to the galapagos to get grandpa
you know it's the first time the
family's been together in about seven
years
and i just didn't want to do it alone
well i've never been to new york before
maybe we can make the best of it
excuse me i need assistance yes can i
help you
i came in from the flight from los
angeles and i'm connecting to new york
good for you
but i really don't need to know that
well actually you do because i didn't
get my bag well i can check with baggage
handling on that
did it contain any valuables
well it did have a laptop inside
why do you ask oh a laptop
that would probably trigger a manual
inspection
let me check with baggage handling oh
thank you because i need it for my trip
to new york oh one more thing
what does it look like
it's orange hard sided with triangular
accents
i'll let you know
go ahead and take your seat
great i'm right over there please
proceed the baggage claim area
vivian
is that you
yeah i got some lady complaining up here
that she didn't get her bag
so
what do you want me to do about it
can you just look for it i need to get
her off my back
fine
is it a blue one because i think i know
where it is
no it's some sort of orange triangular
thing and it i think it has a laptop
inside
oh orange
it's right here
but there's no laptop inside
perfect i'll talk to you later
final warning call for flight 77 to las
vegas at gate two
hi i'm on the flight to new york
welcome to totally airlines do you have
your seat assignment
yeah uh 20 d e 20 d e
uh rivers and jordan
that's us we can just head to the gate
right
i'm gonna need to check your luggage oh
yeah here you go
i'm gonna need that tv and playstation
as well
no we're carrying these on yeah they go
together
okay that ps5 you might be able to carry
on but that tv no way will that be able
to come on board
okay fine
nobody gets my ps5
where is that new one
ashley
yes vivian
i need you to make an announcement
announcement
i've never done that before
like what should i say
we don't have any overhead space so you
need to tell them that all carry-ons
need to be approved by me
[Music]
i can't believe they took my tv
if they didn't take it you'll get it
back after we land
oh yeah my grandma flew this airline
last year i took her wheelchair
what who takes a wheelchair attention
all passengers due to this being an
overbooked flight we are asking that you
check all carry-on baggage by baggage i
mean backpacks purses and just other
stuff
if you want us to make an exception or
if you think that something might fit in
the sea back in front of you
you can bring it to the boarding area
and get it approved by my supervisor
vivian
because i'm new and thank you for flying
totally airlines
what no carry-ons that's what she said
what are we gonna do about grandpa
i'm sure your purse will be fine
and my bag will fit under the seat
well my louie won't do you know how much
these things cost
well she said you could talk to her
supervisor well that's exactly what i'm
gonna do
this young couple is taking a family
treasure to new york hopefully nothing
happens to it
oh great now we gotta get our carry-ons
approved that's okay i'll take care of
it
no it's fine i'll do it
you hear that you have to check your ps5
i don't have to check my playstation
well you better go up there and get it
approved
fine they're not going to make me check
it anyway
it's not even in a suitcase
hi i'm on the flight to new york yeah
everyone is
i need to get my carry-on bag approved
what
that's way too big to put under the seat
yeah it's just that it's very expensive
and has something valuable inside it oh
valuable
what is it
yes it's irreplaceable and treasured by
my family
oh in that case let me keep an eye on it
what row are you in 23 b and c
i'll make sure it gets the attention it
deserves oh thank you you're so
understanding
good news you get to carry this on
where's your laptop
you're not gonna believe it it made me
check it because it's high value
that makes no sense it should be the
other way around
dude where's your playstation
they took it well like you said you
should get it back when we get to new
york
yeah
they said security's been getting extra
tight because they said there's been a
lot of theft
russell says there's been a history of
theft on the airline but is it still a
problem
so i got a ps5 and a 4k tv so far would
you stop looking for electronics i told
you jewelry is more valuable
you just want the small stuff so we can
plan it on the new girl like we did with
wendy
we don't have to get her fired yet
nobody suspects anything good because we
almost got busted
63
now run from london
totally airlines flight 146 with
non-stop service to new york jfk will
now commence boarding through gate 35.
[Music]
oh there are seats honey
oh great they're all filled up where am
i gonna put my bag
oh give it to me there's a bin up there
okay here it is but remember you know
what's inside
um excuse me ma'am
yes what can i do for you
you can't fly with that big purse on
your lap i tried to put it underneath my
seat but there's some equipment down
there i don't want to scratch it up this
is expensive that's an emergency row in
front of you there's no underseat
storage
what am i supposed to do with it
you're lucky i'm so good-natured i'll
hold on to it for you
all right here you go
that flight attendant is so sweet
oh
hi vivian would you like me to put that
back away
oh no i'll take care of this one
i think it's time for the drink service
okay i know what to do
vivian's gotten rid of ashley now's her
chance to take whatever she wants
hi can i get you any drink service
yes hi can we get two canyon sunsets and
a diet coke
[Music]
here you go ladies
[Music]
here you go sir
and for you miss
[Music]
oh ashley go make the arrival
announcement arrival announcement got it
passengers prepare for arrival in new
york
make sure all of your personal
belongings are stowed either in the
overhead compartments or under the seats
in front of you
make sure your tray tables are in the
upright and locked positions and your
seat belts are securely fastened and
thank you for flying totally airlines
[Music]
they found my bag
feels awfully light oh here's mine too
you know what i'll get a luggage cart
let's make sure everything's all there
that's a good idea
where is it
where's what my tv remember
i don't know
at least my bag's here
wait a minute
my playstation oh right they made you
check it didn't they
yeah i knew something would happen to it
maybe it's hooked up to my tv right now
you're right somebody must have taken
him we better find them before they get
out of here
oh here's my bag don't worry i'll take
that for you
hey where's my laptop bag it's gotta be
here they made you check it in i think
somebody must have taken it we better
check with the baggage office good idea
it's over there
oh there's our bags oh i'll go get them
not so fast
what's wrong
you two should check your bags there's a
lot of items missing really checked or
carry-on
both jewelry purses electronics just
about anything of value
oh no grandpa we've got to check yeah
look in the bag
he's gone we've got to catch whoever did
this
there is still a lot of theft going on
how is the airline going to figure out
who's doing it
hey where you going with that just doing
my job man
who are you this is my operation
i'm mitch just transferred in from the
dallas hub
hey
how's the action around here keeps us
busy
what's it to you
what's it to me you're standing on a
gold mine here you gotta have thousands
of dollars of merch
let me get this straight are you talking
about stealing
never mind i guess you're not interested
in extra cash
what are you talking about extra cash
i was gonna cut you in for ten percent
of whatever we pull out of this stuff
what only ten percent
yeah i got people's i gotta pay
dude i'm already at 50
because i split the rest with my partner
well
looks like we're gonna have to pay your
partner a visit
[Music]
let's go we got a place for people like
you who are you anyway
air marshall
hey this whole thing wasn't my idea
oh really
tell me what you know and i might put in
a good word for you
i can do better than that
i'll lead you to her this way
this is all wrong this wasn't my idea
yeah that's what i told him
[Music]
you