Hi, my name is Richard McMunn from the interview training company, PassMyInterview.com. And
in this tutorial, I will teach you how to successfully pass a Deputy Manager interview.
If you have a Deputy Manager interview coming up with any organization whatsoever, please
make sure you stay tuned and watch his presentation fully from beginning to end, because I will
help to make you the STANDOUT CANDIDATE. And to achieve that goal, this is what I'm going
to cover. I'm going to give you a list of Deputy Manager interview questions that I
recommend you prepare for. I will give you SUGGESTED ANSWERS to common Deputy Manager
interview questions to help you succeed. I will also give you some GREAT TIPS on how
to be the standout candidate during your Deputy Manager interview. And finally, I will tell
you about FURTHER RESOURCES you can get access to, including these slides to help you pass
your job interview. Now, just very quickly, before I get into the training, a very warm
welcome to this Deputy Manager interviewer training presentation. My name is Richard
McMunn. That is me there in the center of the screen. I am a former fire officer of
17 years. And since then, I've been helping people like you to successfully pass their
job interviews. And I always do that by giving you top scoring answers you can't find anywhere
else! On that basis, please make sure you SUBSCRIBE to this channel, so you don't miss
out on any of the weekly training videos I upload. You can also connect with me on LinkedIn.com
I've put my LinkedIn.com link in the description below the video and it's always great to connect
with like-minded professionals such as yourself. Please also make sure you give the video a
LIKE. If I see you liking the video, that tells me you enjoy the content and I will,
therefore, spend more time creating it for you. Okay, let's get into the first question.
Tell me about yourself and why you want to become a Deputy Manager? Now, a couple of
tips before I give you a brilliant answer to this question. This is going to be pretty
much the first interview question asked at your Deputy Manager interview. Therefore,
it is important you talk about the skills, the qualities and the experience you have
that will add value to their organization. Now, at the end of your answer, tell the interviewer
why you are the perfect fit for this Deputy Manager interview role. Here we go. “I am
an ambitious, supportive, attentive and standards-driven Deputy Manager who has gained lots of experience
dealing with challenging situations, managing lots of different teams and helping my employer
achieve their operational and commercial goals. Some of the more notable experience I have
gained includes helping the General Manager to create operational policies and procedures,
assisting in the hiring of staff and making sure teams deliver on the standards expected
by our customers. I have studied the job description for this Deputy Manger role in detail and
I feel totally comfortable and confident that I can excel within the position and support
the General Manager to achieve his or her objectives. I believe I am the best candidate
for this post because not only will I take my duties seriously, I will also always act
in the best interests of the organization whilst helping to take some of the pressure
off the General Manager.” That is a very strong answer. It gets you off on the right
footing for the remainder of your Deputy Manager interview, and it shows that you are a standout
candidate on one of the people that they should be considering for the role. Let's build on
that first answer. Let's look at another question. Why do you want to work for our company as
a Deputy Manager? Before applying for any Deputy Manager job, it is vital you RESEARCH
their organization so you can give genuine and valid reasons why you want to work for
them. Now, in your preparation list, three to five reasons why you want to work for their
organization as the Deputy Manager. Here's my suggested response. “In the rare occasions
I do apply for new jobs, I am always very careful who I apply to work for. I think it’s
important to work for a company as a Deputy Manager that has a strong and trustworthy
reputation. You should also choose a company that will support you in your role and who
wants to continually grow, improve and develop. As soon as I saw this Deputy Manager’s job
advertised, I knew I wanted to apply. You have a strong reputation amongst your customers,
you train your staff up to be the best they possibly can be, and you always take the time
to listen to your customers which enables you to create products and services they want
to buy. If I am fortunate enough to become your Deputy manager, I believe this is somewhere
I will stay for a long period of time. You are a great organization, and this is the
only place I want to work.” That gives a number of really good reasons why you have
chosen their company to become a Deputy Manager. Now, don't go anywhere because I still have
many more questions to work through with you and brilliant answers. But when you are ready,
if you want to CLICK THAT LINK in the top-right hand corner of the video, it will take you
through to my website, PassMyInterview.com, where you can download my full set of 22 Deputy
Manager Interview Questions and Top-scoring answers, including the ones we are working
through together right now. But here's the next question. If the store or the business
was struggling to maintain sales, what steps would you take to improve them? This is a
tough Deputy Manager interview question that assesses your determination and your innovativeness
in respect of growing a business! In your answer, make sure you give a number of suggestions
for improving sales and grow in the business. Don't just say… “The one thing I would
do is make sure customer service was great!” We want to give a selection of different things
that we could tap into to help improve sales and grow the business. Here is a brilliant
answer to this question. “I would focus on four key areas. Area number 1 would be
to facilitate staff training to ensure they are all one hundred percent fully trained
in excellent customer service and care. It’s important for a business to encourage repeat
business, and if our customers feel valued and they have a good experience in store,
they will return time and time again. Area number two would be to make sure in-store
incentives were offered to our valued customers. This might include offering some form of ‘loss-leader’
product to encourage customers to visit the store, which would then help improve other
sales across the board. Area number three would be to then make sure any offers or incentives
were widely publicized across all company social media pages and areas where we could
leverage free advertising. If sales were poor, I would not want to spend unnecessarily on
advertising. Finally, area number four would be to ensure all in-store policies and procedures
were in place to make sure the business was functioning efficiently, safely and effectively.”
So that's great, because you are giving FOUR DIFFERENT AREAS that you could concentrate
on to boost the sales of the business. The next question, what would you do if you started
work here as a Deputy Manager and you didn't get on with the General Manager? This is a
tough question! Some people would answer this by saying they would simply look for employment
elsewhere. You know, they want to go to work on where they get on with the general manager.
And if they didn't get on, then they would look to leave. However, this is NOT the correct
way to answer this Deputy Manager interview question. Here's the perfect answer. Here
we go. “To be honest, I do not see this situation occurring. I generally get on with
everyone and it would be my goal to build a strong relationship with them over time.
It would be my job to support the General Manager, be guided by them and offer advice
as and when it was asked for. If there were anything I disagreed with, I would put forward
my opinion and alternative suggestion for working, but the General Manager would always
have the final say. If there were any disagreements, they wouldn’t affect our working relationship
because the needs and the success of the organization must always come first.” So that shows that
you are a mature Deputy Manager. You're good at building up positive relationships, and
you understand that the General Manager always has the final say and you are comfortable
with that, too. The next question, what's your biggest weakness? This is guaranteed
to come up at some stage during your Deputy Manager interview, and it is one of the hardest
interview questions to answer, because this is effectively a ‘make or break’ interview
question. We have to make sure that you give a weakness that is appealing to the hiring
manager and that shows you are a hardworking and conscientious Deputy Manager. Here's my
suggested answer to that common interview question: What's your biggest weakness? “That’s
a tough question! However, being honest, I would say my biggest weakness is that I find
it hard to say no to people. If somebody asks me to take on a task or a project, my first
instinct is to say yes. As time is going on, I am learning to assess my workload before
agreeing to everything that is put my way. From a General Manager’s perspective, I
suppose this is actually a good weakness to have because I will always work hard and take
on as many jobs and tasks as is physically possible!” So that's a clever answer, because
even though saying YES to everything is a weakness, from a General Managers perspective,
that's great, because you're going to be taken on lots of projects and lots of tasks and
willing to do them to a high standard. Please do CLICK THAT LINK right now in the top right-hand
corner of the video. Have a look at that page. PassMyInterview.com. You can have a look at
the 22 Deputy Manager Interview Questions that I recommend you prepare for you. You
also have the option to DOWNLOAD ALL OF THE ANSWERS and I have also put some tips on there
as well… Four really great tips for helping you to be the standout candidate at your Deputy
Manager interview. And I've also answered some of the more common questions people ask
in preparation for their Deputy Manager interview. Please do check that out. Please make sure
you SUBSCRIBE. Don't forget to connect to me on LinkedIn.com and please HIT THE LIKE
BUTTON. That really motivates me to create more for you. Other than that, thank you very
much for watching and I wish you all the best for becoming a Deputy Manager. Have a brilliant
day!