Unknown: So in this presentation, and what we're
going to be covering today is managing multiple domains in G
Suite, or what was called G Suite is now Google workspace.
And our business is all about helping small and medium sized
business owners to get the best out of your tech. And what that
means is, we want to help your tech be an unfair advantage
inside your business, we want you to make sure that you've got
the right strategies in place, and that your technology is
actually set up correctly so that it works for you, many
business owners will actually leave tech to be kind of like a
scary black box that just sits in the corner. And for those
business owners, you know, tech is just something that's
difficult, it's something that they kind of have to fight. And
so our philosophy around helping small businesses is that if we
can help you get tech on your side, then we're gonna help you
build a better business. And we're all about us exceeding you
having more freedom, you have more flexibility in your life.
And so this is how we do it. Now, we've been able to grow and
scale our team, and I'm in a very lucky position myself,
where I have time freedom, I have location freedom, I'm
currently presenting from my camper truck, which I use, and
I'm currently traveling around Australia in that. And I've got
the ability to go different places and run my business from
wherever I am. Now, I know that not everyone necessarily dreams
of running a business from anywhere. But I know that for
most business owners a bit more time freedom and a bit more
flexibility is definitely something that is desirable. And
so that's why we do what we do. Now, we know that most
businesses go through different stages of growth. And in those
different stages of growth, you have different, let's say,
different levels of technology adoption. And we've created
something that we call the technology adoption guide. And
this is for small businesses to know what kind of technology you
should be focusing on at the different stages of your
business growth. So when you're a large business, it's all about
getting the basics down like your password set up, get some
basic backups in place. Even if you are using Google workspace,
having an external backup is a good idea. Why don't you
progress the startup it's about task management, storing your
files and sharing them properly with your team. growing
businesses and the growth stage then need to start thinking
about well, how do our technology tools support our
processes, like having a CRM in place for your sales team to
make sure that no, you know, a strict and a formal sales
process is followed with your customers and, you know, even
starting to open up the flexibility of remote teams. So
if you want to start hiring employees internationally, then
what tools and bits and pieces do you need for that. Now
ultimately, our goal is to get businesses to scale, which is to
get you to 20 employees or more. And we know that when businesses
have at least 20 employees working inside the business, the
business owner can actually start to get off the tools and
and and start to actually step back a little bit and delegate
things over to others. And so really great way of doing that
is having enough staff that you can take off all the hats that
you need to take off. And then have everybody basically working
in the business for you, not you working for everyone else in the
business. And that's basically the aim that we're trying to get
business owners to is through this growth roadmap, understand
where you are, understand where you need to get to, and then
work with our team to implement the right kind of technology to
support you, no matter where you are in your business journey. So
today, we're talking about managing multiple domains. And
this kind of question usually comes up when business owners
are starting to think about managing their business. And
maybe you've got a side hustle, maybe you've got multiple
domains for multiple industries, maybe you've got multiple
countries that you're operating in, for whatever reason that you
might want an extra domain name, Google workspace makes it really
easy for you to be able to set up multiple domains. Now this is
just done straight inside the admin panel. And it's a pretty
straightforward process to actually go in there and get it
set up pretty easy. You just go into
Oh, sorry, you just go into the domains menu, and inside the
domains menu, you can add multiple domains. Now the first
thing for you to understand is the difference between an add on
domain and an alias domain because those two are very
distinctly important. And add on domain is something that allows
you to have multiple names or multiple domains for the
business where they are completely distinct. They are
separate buckets of email. Whereas an alias domain is just
like a nickname. It's an extra domain that happens to work for
all of your stuff. So if that's a bit hard to get your head
around, let me try and give you a bit of a visual representation
and a visual explanation. So imagine your email, like buckets
of email. Each one of your mailboxes is a different bucket
of email. Now, when you have a bucket of email, it has a
primary name everyone has one primary email address. Now for
me, mine is Peter at it genius.com for you yours would
be your your name and your business name.com. But let's say
for example, I want to set up an alias maybe I want to set up pm
at it genius.com or Peter Moriarty at it genius calm when
I set those up as an alias and that is done inside the users
list.
inside of Google workspace admin, when I set each one of
those up, they will still come into that one bucket of email.
And so when I set up multiple domains, and I want to use an
add on domain, add on domains, let me set up different buckets
with different domains. So instead of just having my Peter
at it genius.com domain, I would have to pay for an extra
license, but I would get an extra Peter at it genius dot biz
or.com.au, or dot Asia or.co.uk, wherever else I'd like. And that
separate bucket of email will be able to receive send emails
separately. Now, that obviously makes sense. If you have two
different distinct mailbox that you want to have. Now remember,
you're going to have to manage an extra mailbox for that,
right? So it's completely different. Whereas an alias
domain for your Google account will automatically mirror every
one of your email addresses inside the account. And so let's
say for example, I have it genius.com.au. And I decide that
I want to also accept emails from.com as well, but for the
whole business will, then I will use an alias domain, just like
we use an alias for the users inside of workspace. And when I
add that extra domain in there, it's automatically going to add
an extra email address for each one of those users. So I'm going
to show you inside the admin console, how we access the
different domains menu, pretty simple, we go straight in here
to domains.
And then inside domains, you'll see we can manage domains.
And then when we when we manage domains, we can add a domain, or
we can add a domain alias. So adding a domain is just the
basic of adding an add on domain. Remember, if you'd like
to be able to create different buckets, you want to use an add
on domain. If you want to have an extra domain that is a
nickname for everyone else that works the same like a.com or.uk,
something that's going to work the same for all of the email
addresses, you can add a domain alias. Now how they show up when
you go to the users console. If I open up ISIS email here,
you'll see that in my domains, our primary domain is it
genius.com. And we have an alias for Asia. And we have an alias
for.com did you as well. So when I open up ISIS email address,
let's open up her emails.
We should be able to see
make sure we can find it.
Of course, it's gonna make a liar out of me now I'm not gonna
be able to find it.
All right, let's see where it actually is. That is really
bizarre, because it usually will show up here as aliases.
That's okay. Perhaps Google have moved it. They do this often.
And
usually makes a liar out of me. Add an alternative email.
Okay, cool. Here's where it actually shows up. And I'm sure
my editors will clean this up for the people on the replay. By
the way, those that are listening, please just drop a
message in and let me know if you can hear me and see me.
Okay, that would be awesome. I can see that mean is watching
Good. I mean, yeah, just drop me a message, guys. And let me know
if you can see and hear me. Okay. That would be awesome. All
right. So here you can see that eisah has I said it genius.com.
Today, you automatically added as an alias, and that's grayed
out there, basically, because I can't edit it because it's
applied right across the business. When would you choose
to use an extra domain inside your account? versus when would
you just spin up a new G Suite account? And we get this
question all the time, business owners will come to us and say,
Hey, when should I use different accounts? And the key thing is
to think about, will I need to one day split these accounts
apart? Or will I need to keep these accounts together. And
we're gonna talk a little bit more about that in the upcoming
section. So let's talk about how we can use multiple domains
within a Google account because Google have some pretty cool
features. And one of those is organizational units, which
allow you to actually switch on and off different features. Now,
if you imagine multiple domain names as multiple buckets of
email, you can also think about the domains in your Google
workspace account as different organizational units. Now if you
imagine a large organization that uses Google workspace like
Woolworths, they'll have
Woolworths which will be one organizational unit, they have
VW s, which is the liquor store, they'll have another
organizational unit, they used to have a brand called masters,
that one would have had its own organizational unit. And they've
got like about 300,000 users inside a Google workspace. And
they're actually one of the largest commercial customers in
the world. Now, inside that business, all they need to do is
configure separate organizational units inside
Google workspace to allow different access to maybe email
services, Google Drive services, or other Google features.
Depending on what organizational unit they're a part of. They may
want to do things like set up different email features and
signatures, they might want to restrict different services or
features for different users. Remember that each user that's
set up with a different bucket or primary domain name is going
to be able to use that primary domain name for their things
like calendar invites, and anything else that goes out from
their email. I think one of the only restrictions is that you
can't change the logo of the of the G Suite account or the
Google workspace account for all the users in different
organizational units. But apart from that, you can pretty much
have each different org unit act as different businesses. Now
might, why might you want to do that? Well, if you want to just
keep things nice and simple, and possibly even share some
licenses. Like you might say that someone who's working in
Woolworths might also want to have a bw s email, as well. And
you can even if you've added an add on domain and separate
organizational units, you can still kind of like cross
collaborate on the aliases. So that means that if Company A
wants to have a shared staff member, and that shared staff
member works for both brands, well, they can have a separate
signature, they can have separate incoming and outgoing
email, all from the one mailbox and you only have to pay for one
license. So in that case, it would make sense to keep
everything in one Google account. And then just configure
and set up multiple mailboxes keeps things nice and simple
when that when you do it that way. Cool. So if you have
business partners involved, or you know, maybe this is a side
projects, you might decide, you know differently about whether
or not you want to keep everything under one account, or
if you then potentially split it out into multiple accounts. And
we'll have a bit more info on what's actually involved in
splitting them out on multiple accounts. So last up, if you
want to go ahead and add an extra domain for yourself, it's
pretty straightforward. As I showed you, you go into the
admin panel, and you configure from the domains menu, an
additional domain. Now when you click Add a new domain, you're
going to choose the domain. So let's go it genius.co.uk as an
example, and it's going to ask me to verify the domain
ownership. Now for this, you need to configure your DNS
settings. There are instructions here on how to connect the MX
records. But there's a number of other records that you need to
get correct to make sure that your emails are delivered
correctly. And that means they're not landing in people's
spam mailboxes. So for that, you need to do SPF DKM. And we would
recommend the demark protocol as well. Now, if these sound
confusing, it's because it's probably better to get a
technical person to do them for you. If you need some help our
concierge team are very happy to help you out. Otherwise, on our
YouTube channel, we have a video on how to set and configure your
own DNS for your Google workspace account. But that's a
half an hour video plus time for you to actually get it done.
It's probably going to be an hour of your time, I would
suspect it's better use of your time to have someone else take
care of it for you. So if you're interested in that, click on the
link below and jump on a free consultation with our team to
see how we can help you with your Google account.