- Welcome to Microsoft Mechanics, coming up
I'm going to give you a hands on tour of Microsoft Search,
your tailored search experience
for information in your organization
to find people, files, org chart, sites
and answers to common questions.
We'll explain what Microsoft Search is and how it works,
how you can set it up quickly
and tap into advanced capabilities to help your users
find the information they need to get work done.
And I'm going to start by showing you the user experience
for Microsoft Search.
So right now I've got Microsoft Edge open,
I'm going to search directly in the address bar,
in this case for an internal site.
So we'll go ahead and search for HR.
So that's going to do is it's going to show me
the human resource's site right there in the context
of all the other search results.
When I click into that, of course, I can get to my HR
internal sites for human resources.
Now I'm going to actually open up another tab
and I'm going to show you how you can actually search for Q&A,
straight from the address bar as well.
So in my case, I've got a question about 401k's
when I do that, it gives me an answer to that question
right within the search results.
When I click on it, I can go straight
to the benefits site for Contoso.
Now that search goes beyond the sites
and I can even look for people that I work with.
So I'm going to here in this case, look for Adele Vance,
a colleague of mine.
So I'm going to go ahead and type Adele Vance
right in the address bar, and you can see she comes up,
then I can even look at Adele's organization,
files that we've worked on, groups
and even meetings that we have together in the future.
So in the overview, I can even look at her office location
and search for that.
And when I do that, it brings up a floor plan of her office,
in this case, Millennium 1260.
But if I don't know where Millennium is,
I can even get a map to how to drive to Millennium.
So I'll do that here in this case,
and you'll see that it gives me a nice big map
that I can expand out if I want to get directions I can do
that to be able to get to the Millennium building.
Now for new employees or if you're new to a topic,
it's often hard to understand acronyms,
especially for non-public acronyms.
So I'm going to show you something that I named actually
a few years back or help name.
So I'm going to search for what is MDT.
Now here you can see Contoso has configured MDT,
Microsoft Deployment Toolkit as an acronym
'cause obviously, they know how to deploy operating systems.
And they have everything there easily discoverable
for their employees.
Now, this experience also equates to files
that are located across OneDrive and SharePoint.
Let me show you how that works in another tab.
So here, I'm going to go ahead
and look for files about marketing.
So we can see here that all the different files from Contoso
Electronics for marketing comes up in the search results.
And I can even click on this new work vertical,
it gives me all of the different search results that are
scoped exactly to Contoso Electronics,
all the files as well as people, groups,
sites and conversations.
And let me show you an interactive experience integrated
with Power Apps and Microsoft Search.
So in my case, I'm going to search for a timecard
so I'll do a search for the word timecard.
And I want to actually launch some out-of-office time.
So that's going to bring up a Power App.
Now when I launched that Power App
right here from within search,
I can create the out-of-office message.
So I need to specify the dates,
the type of travel,
the connectivity,
and who to contact while I'm away,
so we'll add Adele.
What that will do is actually generate the email for me
that's going to go both inside or outside my org,
if I decide I want to when I click Submit,
it's ready and it will start sending out-of-office replies
straight from within Power Apps
from within Microsoft Search.
Everything I just showed you on the PC
can be done on my phone in the Edge browser
once I'm signed in.
Let me show you how this works.
So here on my phone I'll open up Edge
I'm going to paste in Millennium.
Now when I do that, you'll see the same results
like we saw on the PC with a nice map here.
And if I want to add the office number,
let's say I want to find the office for Adele,
I can do that here.
And I can even click in and expand the map,
and be able to navigate that building,
just with my phone.
And by the way, all of this works in Google Chrome as well,
let me show you.
So in my case, I'm going to search for another colleague
of mine, Nestor Wilke.
So here when I do that it has the same view
like we saw in Microsoft Edge,
everything that I could do there even like clicking
on the work vertical, I can see here as well.
Now the nice thing even though this is in Chrome,
I can still decide which search engine
I want to use as a user.
So I can toggle that control right here.
So that was the user experience.
Let me explain how this works on the search
and device sides.
So the Microsoft Search service is pulling its information
from the Microsoft Graph.
This includes services like SharePoint, OneDrive, Teams,
and Yammer, as well as organizational
and directory service information.
Now, the graph also helps with relevancy and recency.
So if you're looking for something that has a similar
or has duplicate results, it can surface
what you're looking for.
And the results are surfaced in a page that uses Bing
to rank and render the results.
Now on the device side, you have two primary options.
First, with the new Microsoft Edge browser,
everything you need is built in.
Second for Google Chrome, there's a package that you deploy
that will run a background service.
Now this package is also included in newer versions
of Microsoft 365 Apps for enterprise.
The background service regularly calls the Microsoft Search
backend and it's looking to see if you've enabled
the Microsoft Search in Bing setting.
And if enabled it automatically installs
the Chrome extension and sets Bing
as the default search engine.
Now, let me show you how you can get all
of this up and running.
I'll start with a configuration at the client endpoint.
Ideally here you would deploy the Microsoft Edge browser
which has the prerequisites all included by default.
In fact, we just published a step by step
for how to do this at aka.ms/EdgeforIT.
Now you can also use Google Chrome as mentioned,
and these steps only apply to that browser
but our default's again in the new Microsoft Edge browser.
For Chrome, you'll provision the browser extension needed
and you can do that by downloading it aka.ms/SearchMSI,
and distributing the MSI package using your preferred
tooling like Microsoft Endpoint Manager
as you can see here, and this will allow your browser
to check if you've configured Microsoft Search
in the Microsoft 365 Admin Center.
And again, if you're using Office 365 ProPlus
also known as Microsoft 365 Apps for Enterprise,
this capability is native to anything from the May 2020
monthly channel and newer.
So now with all the prerequisites in place,
you can opt into the service
in the Microsoft Search Admin Center.
What that's going to do is actually set the default search
engine in Chrome for manage computers
to Bing for Microsoft Search in order to work highly
integrated so you can search directly
from the address bar as you saw before.
Now with all the Endpoint configurations in place,
we can move on to the rest of the controls
in the Microsoft Search Admin Center.
First, let me show you how to find it.
So if you expand out, show all,
then go to all admin centers, you'll see Microsoft Search.
Now once you're there, it's going to show you insights
about previous searches and search activities
in your organization.
And I'm going to start with acronyms.
Now here you can see some of the acronyms like MDT
that we showed earlier, I'm going to show you
how to add another acronym.
In my case, I want to add MSI.
So I have already in the clipboard
a description for that MSI.
And from there, I can actually copy and paste out
its expansion which is Microsoft Windows Installer.
Once finished, I can have the source URL for this.
And when I click publish, it's ready to be searched.
Now in bookmarks you can define primary internal
and external sites, line of business apps
and services that your users are going to search for.
Now here we can see a collection of bookmarks that we've
already defined and some that we demonstrated earlier.
I'm going to show you how to add one.
So in my case, I actually have a site
that I want to add in bookmarks.
So what I'm going to do here is go out
of full screen in the browser.
I'm going to then grab the address for this site
which is the Contoso Learn site.
Now we'll click Add, then we're going to give this a title,
Contoso Learn, we'll paste in our URL
that we copied earlier, we'll add a description,
then we'll enter some keywords.
Now here, I can use reserved keywords that makes sure
that they find this page when searching for words
like learn and train as defined here.
And these will win if you have any conflicts.
I can also set the dates when I want to start the site,
countries and regions where it's relevant,
groups that should be able to find that,
device types that are relevant.
And also the Power App that we saw earlier.
We can add one here if we want to,
simply by grabbing the Power App app ID
and then defining the width and height and pixels.
Once I've done all of that, I can click publish
and it's ready for people to start looking
for that bookmark for Contoso Learn.
So let's move on to locations and floor plans.
A couple of things to remember here.
So I'm going to start with floor plans.
Floor plans are predicated on your location.
So you actually need to start with floor plans
in the locations tab,
and import or enter the different locations that you have.
So here I've got my four locations included
with Contoso Electronics, I'm going to add one more location.
So we're going to give first our building a name,
we'll call it building one.
We'll give it a country, United States,
paste in the address, then we'll give it keywords
in this case we'll add campus and we'll click Publish.
Now this will take around 24 hours or so for everything
to get processed on the back end.
Now I'm ready if I want to once I've done all of that
to add the floor plans themselves.
So let me show you how that works.
So here in floor plans, I've already got one published
that we saw earlier, but to add one
what we have to do is first select the building
where we want to add it.
We'll select the commons in this case, we'll click Next.
Now we have to upload a DWG file.
Now, this is graphical representation of the floor plan.
So we're going to navigate to our DWG file.
We will then define which floor that DWG file is for,
it's a flat two dimensional file, then we have to map it
back to our Azure Active Directory in our case
And what that's going to do is actually find all the matches
from the DWG file against all the different people
that are an Azure AD with that building 12 location.
So once we're ready to publish we can do that now.
In my case I've done that
with this DWG file for Millennium.
So I'm going to cancel out.
So now we're ready to go and locations,
as I mentioned earlier, are part of what feeds
into those floor plans.
Next, we're going to add Q&A's just like we saw earlier
with the 401k example.
So to do that, we're going to click into Q&A.
And you can see here that I've got four different
Q&As already predefined.
You see the 401k Q&A that we saw earlier.
I'm going to add a new one though.
So in my case, I want to add a Q&A about learning,
as we saw with the earlier learn site.
So I'll add the question, where can I find training,
we'll add the URL that we added earlier with our learn site.
And we'll add a description.
Now here I can again define keywords and other attributes.
So we'll add some keywords.
And if I wanted to I could specify for example
the device and OS that I want to or any variations
that I might have for different
languages or different locations.
Now I have the Q&A ready for people to start searching for.
Now all of what I showed in the beginning is configured
once users start to search, you'll be able to get insights
on common searches and queries to inform how you can make
your configurations even better and more relevant.
That was a quick review of your options
to get Microsoft Search up and running.
To learn more, check out aka.ms/microsoftsearch
for more information and check out our Microsoft Edge
and Search playlist at aka.ms/EdgeforIT.
Thanks for watching.
(upbeat music)