- At a Turkish Airline Training Centre here today
I'm gonna show you some real training
and flight experience that's gonna blow your mind.
Let's go.
Hey, hello guys.
Nice to meet you.
- Hi, yeah nice to meet you.
- So we are at the Turkish Airline
Flight Training Centre.
Today we're gonna check out
inside Turkish Airline
to see how the training of the cabin crew
is done here.
(upbeat music)
- Hello, I'm Mia Smith.
Welcome to Turkish Airlines Flight Training Centre.
Today you will see some practical trainings
about our cabin crew training,
such as emergency evacuation,
decompression,
fire in the cabin and smoke in the cabin,
heart attack.
Let's take a look.
(upbeat music)
- Here, you will feel like
you're flying in the cabin.
- Oh, it has motion?
- [Lady] Yes.
- It's a simulation with the motion.
- Yes.
- This is exciting.
On the flight training centre
you have something simulating
the actual experience in the air.
Let's go check it out.
(laid back music)
- Hello.
- [Cabin Crew Member] Hello
(cabin crew clapping)
Nice to meet you.
I will be joining you.
I've never had an experience like this,
but I will be joining you today just to...
To see what's the emergency situation,
how you deal with it
and just to broaden my knowledge
and eyesight as well.
So thank you for having me here.
- [Cab Crew Member] Welcome.
(cabin crew clapping)
(laid back music)
- Sam, do you want to try,
like how to be an unruly passenger on board?
- Oh, yes I love to be unruly.
- Do you want to be restrained?
- All right, whiskey, whiskey, whiskey,
come on, come on. - Oh, okay.
So now you're getting your wish, no worries.
- I wanna go to cockpit, yeah.
- The man.
- Is there anything else I can do for you?
- No, no, no, I want--
Oh, oh.
(cabin crew restrains Sam)
Hey.
- [Instructor] Okay, just still, stay still,
stay still.
I'm not going to hurt you.
- [Cabin Crew Trainee] Okay.
- [Instructor] Stay still, stay still, okay.
(the cabin crew takes Sam to a seat)
(cabin crew speaking to each other in foreign a language)
- [Cabin Crew Member] I'm going to take your head,
okay, just close your eyes a bit.
(cabin crew fastens Sam's seatbelt)
(Sam moans from discomfort)
- [Instructor] Sorry, so no feeling comfortable.
(cabin crew laughing)
Sorry for doing that to you.
- [Lady In The Back] Sam, do you want more whiskey?
(all the ladies laugh)
- I will never drink again.
(everyone laughs)
So, surprised to see how quickly
crew can restrain an unruly passenger.
So, thank you very much for this experience.
- [Instructor] You're welcome.
- Guys, if you're flying Turkish Airlines
or any airline in the world,
you see what happened to me?
And that was so real
my hands couldn't move
and I was feeling like you just couldn't move,
you know you've been just restrained.
So, behave on your flight.
(the ladies laugh)
- Michael, Michael, Michael.
Excuse me!
Can somebody help us?
Michael, Michael! - Yes?
- He's not feeling okay, he cannot take breath.
- Are you okay?
Are you okay?
Help, help, please.
- What happened?
- Not taking breath.
- He's unconscious and not breathing,
let's take him.
- Michael!
(cabin crew lay Michael down)
- Please make it out to the hall space.
- All right.
(daunting music)
(cabin crew administers CPR)
- One, two, three, four, five, six, seven,
eight, nine, ten, eleven, twelve, thirteen,
fourteen, fifteen.
One, two--
Two, three, four, five, six, seven, eight.
(cabin crew blows air into the mouthpiece)
(the defibrillator box speaks)
- [Brunette Cabin Crew] 30.
(cabin crew prepares to defibrillate Michael)
Do not touch patient, analysing rhythm.
Move away, do not touch patient.
- [Defibrillator] Shock advised.
- Shock advised.
Don't touch the patient.
- [Defibrillator] Charging.
Stand clear.
Push lightning button to deliver shock.
- I'm giving shock.
- [Defibrillator] Shock delivered.
It is now safe to touch the patient.
Start CPR.
Give full compressions.
- One, two, three, four, five, six, seven--
- [Defibrillator] Then Give Two Breaths.
- There's a reaction.
Check the breathing.
(defibrillator beeps to Michael's heartbeat)
Now he's breathing we can give recovery position.
(cabin crew puts Michael in the recovery position)
Yes, he is okay now.
That's it.
- We just saved someone's life now.
- All three thank you very much.
(everyone applauds)
Well done.
- We had for a year
three to 50 peoples
had a heart attack in Turkish Airlines flight
and then we save almost 50% people life back.
- Thanks for showing me
this simulation here, because--
- Of course.
- I have never seen a situation like this, very rarely.
Lots of people have misunderstanding
thinking flight attendant
just giving drinks and food.
- Yes.
- But flight attendants here is for your safety.
- Of course.
- And they are also life saver on the flight.
- Okay, now we're ready to start
the flight simulation
and we'll have takeoff scenario first, climbing
and then we will have the scenario
of fire fighting.
The fire and smoke in cabin during a flight.
Let's see it.
(cabin crew prepare for simulator to take off)
- Now this simulation is
now we're on the runway taking off
so everyone has a seatbelt right now.
So you can see the windows moving,
we're climbing.
(turbulence occurs on the simulator)
(cabin crew and passengers react to the turbulence)
(daunting music)
(fasten seatbelt sign dings)
(smoke appears from the overhead stowaway compartments)
(a lady screams)
(minimal chaos erupts in the cabin)
(cabin crew keep passengers calm)
- Would you please come here, please.
- Would you come to the back please
- Would you please come here.
(passengers cough and move to the back)
(electricity goes off)
- Oh, I think we're losing lights.
(flight attendant sprays the fire extinguisher)
- The smoke is under control--
- [Flight Attendant] Backs down please.
Put your back down, please.
Put your back down.
(Sam leans forward breathing through a tissue)
Put your back down, please.
Back down.
(the lights come back on)
Okay, okay, back down, back down, back down.
(everyone applauds)
- Okay, don't put it on!
(everyone laughs)
- Are you gonna fly with us?
- I think I will.
(everyone laughs)
- All right.
So, the fire is extinguished now
and you're safe.
(flight attendant laughs)
(cabin crew applaud)
- This is as real as you can get,
real life simulation,
smoke's coming, there's fires inside
the overhead bins.
I've never seen something like this,
real motion simulation
just like flying in the air
and there's a situation.
So this is a great situation awareness training
for all the cabin crew here.
- Our next scenario is going to be decompression.
We are going to have a sudden depressurization
in the cabin, right now.
(instructor selects rapid decompression)
(plane engine roaring)
(oxygen masks fall out)
(passengers put their oxygen masks on)
- [Flight Attendant] Masks off.
- Actually, I've never wore a mask during the air
although I flew about, you know over 3000 flights
and I think the importance is
do not panic, read the safety card instruction.
I was clearly panicking and not even sure
how to put this on,
so form now on, I guess we have to pay
full attention to the safety instruction and the video.
- Like this.
- I did wrong, I did like this.
I should be on my nose like this.
Right.
Thank you for helping and saving me.
Here's a cabin crew checklist
this is not for the passenger,
but this shows all the cabin crew checklist
on the ground, door, flight deck, cabin,
lavatory, galley, documents,
you know before take off, during the flight,
after take off, descent, after parking.
So there's all these procedures going through
to make a safe and successful flight.
- Now is that we're going to have
an evacuation, okay.
So we're going to have a hard landing, okay.
And then afterwards we're going
to have an evacuation.
(cabin crew shouting in foreign language)
- [Cabin Crew Collectively] Emergency!
Bend down, hold your knees.
(cabin crew shouting in foreign language)
- [Flight Attendant] Again, leave everything,
go this way!
- And obviously, we are currently in
a simulation environment.
Later, we're gonna move on to a higher classroom,
a higher aeroplane that can actually
practise the real evacuation jump.
(upbeat music)
Not the easiest to wear this one.
(alarm goes off)
Whoa.
(cabin crew shouting in a foreign language)
- [Cabin Crew Collectively] Emergency!
Back down, hold your knees!
(cabin crew shouting in a foreign language)
Emergency!
Back down, hold your knees.
- Jump and slide.
(flight attendants yelling in foreign language)
(everyone evacuates the plane)
- Jump and slide!
(flight attendants instructing in foreign language)
- So Sam, this is a double lane escape slide, okay.
So to person can slide at a time.
So you're going to choose left or right.
You have to jump and slide, okay,
but just for this, you can sit and slide.
- Yeah.
- Okay, just for the training.
Okay, so your arms should be like this
or like this, like cross, okay
and you're going to need to lean a little bit forward.
- Okay, so when I go out.
- Yes.
- I lean a bit forward.
- Yes, a little bit forward.
- I might be worried but if I jump
and I'm rolling down.
- Oh, no.
No worries.
- No, no, no worries.
- And don't worry about that,
your speed--
- So I should jump from here,
or I should stand.
- Yeah from there.
- I should stand on this one.
- Yeah, actually we don't have that time.
You know the ideal duration for an evacuation
is 90 seconds for every type of aircraft.
Okay, so, you don't have the time.
- All right.
Just go and jump.
- Just going to escape, just going to escape.
- I'm a little bit scared of heights.
(everyone laughs)
I'm not scared of flying in the air,
but when you looking down it's actually
quite daunting, actually.
(Sam jumps and slides)
(the cabin crew cheers for Sam)
I'm loving this, actually.
You know it was very scary in the beginning
to jump down,
but when you sliding down,
think about it you only have 90 seconds
to escape the whole plane, all the passenger,
you gotta be quick
and this is some experience to have.
Thank you very much.
(happy music)
Let's go.
A real fire fighter trainer inside guys, let's go.
- This is our fire fighting mock-up area.
We have actual fire here, so we demonstrate
a laptop fire.
Come with me.
We have an IFEF which means in-flight
entertainment fire.
Guys we have,
we demonstrate a seat fire over there
and inside we have an overhead fire.
Come on up.
So this is our lavatory
and inside we also simulate fires
that might happen in a lavatory, okay
and, finally, we have an open fire.
(Sam sprays the extinguisher)
- [Flight attendant] Go, go, okay.
(Sam extinguishes the fire)
- [Instructor] You'll be from here.
- [Sam] From here?
- [Instructor] Yeah.
(Sam and the flight attendant extinguish the fire)
- That was a real experience
of how to extinguish the fire
and that was my first time.
I've never used a fire extinguisher,
but this one was filled with water
to put out a fire.
First it was behind a seat,
second there was a laptop fire.
So, again, some really good experience.
This really blows my mind actually.
- And I hope the training was useful for you.
- Oh, this is tremendous.
I mean, I think our viewers and myself
all appreciate what you have shown us.
These are the real life-time experience
seeing how the cabin crew training
in emergency situations.
- Yes.
- And so many different scenarios are conducted.
I think we have a lot of aspiring aviators
who want to join the airline.
This gives them a great insight.
But thanks for having, I learned a lot today.
- It was a pleasure and anytime.
Anytime you're welcome here.
- Thank you.
(Sam and the crew greet collectively)
(air whooshing)