-Hello again, I'm Wayne with VA's
Veterans Health Administration.
This is the fourth video in a five part series
on the VA's beneficiary travel self-service system,
or BTS3 for short.
In this video, I'm going to show you
how to claim travel reimbursement for a payment
that was not at a VA facility.
You'll navigate to the AccessVA web page,
click on I am a veteran and then click on travel claim entry.
Sign in using whichever profile you created,
then accept the secure log on redirect.
Don't forget, you might have to wait a few seconds
for your profile to come up.
Review your profile and make any requests for updates
that you needed, then click proceed to Dashboard.
We will stay on the top part of the dashboard,
submit your travel claim for a non-VA appointment
since these do not show up in your lower my appointment area.
Not only do you use this method for non-VA care appointments,
this can be used for appointments that don't show up
in that lower area like labs, vaccines or ERs.
You will click the create button on the top right
across from the portal claim view.
The choose appointment page will display.
More than likely, your appointment
still will not be there,
but then you will select add new appointment.
This is where you'll be able to change a facility
from attendance.
Your home facility will always be populated.
You will click on the magnifying glass
to the right side of that field. You will need to type the name
of where you went in the search field,
then click the magnifying glass.
You may not have to type the whole name
of the place you went to.
You will not see a check after you have clicked
the magnifying glass.
You will have to put your cursor to the left of that area
and click your mouse, and it will display.
Then you will click the select button to use that facility.
You may need to search a different name.
Some places are registered the doctor's name
or was made when another medical group
had this facility and the name is changed.
Now you have the correct facility,
you will need to fill out the rest of the fields.
Use the counter on the right hand side of the field
to fill in the date and time.
For the description name, you want to put in
what type of doctor you saw.
For this example, I would start off with Cairo,
then put back adjustment or whatever you had done there.
This will give the clerk that's reviewing your claim
what type of counsel to look for
and make it easier for them.
If you went for your heart,
you would put cardio and so forth and so on.
If you include the type of the consult,
it will help process your claim faster.
For appointment type, you will choose
either examination, treatment or care.
Compensation are only for those types of compensation exams,
and then you want to make sure you choose the yes bubble
next to the appointment completed field.
You then scroll down and click, add new appointment.
This will bring you to initiate claim page.
This will be done just like the VA facility appointment
from here on out.
This is the top portion you claim expenses page.
Verify the appointment and the address is correct.
This is the slight variance.
You will then add your verification
appointment completion page to the claim.
You will click the add attachment button.
This is a top portion of the add attachment page.
It just tells you what appointment
you're about to add the attachment to.
Make sure you remember what folder you scanned
your proof of into.
You will then click choose file,
and then add the attachment.
Your attachment will show next year
choose file, once it's there.
You will then click save attachment button.
Then you'll be able to see what you attached
on the claim expense page.
You then continue your travel reimbursement,
just like you did for a VA appointment.
You would check they've used personal car
to drive to your appointment,
you will add your mileage expense.
verify the address, then click add expense.
You will then scroll down to the bottom of the page,
click the I agree terms, then you click the submit button.
You will then be directed back to your dashboard
where you'll be able to see the claim
you just submitted and its status.
Join me on our next video, learn how to track
your status and claim.
Thank you for watching.